Marriott
3.6 of 5 1,175 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.6 1,175 reviews

                             

89% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(370 ratings)

77% of employees recommend this company to a friend
446 Employee Reviews Back to all reviews
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    Good Management, Fun Coworkers, Good Experience

    Guest Services Representative (Former Employee)
    Portland, OR

    ProsManagement was always willing to work with my availability. There were a fair amount of opportunities to advance. Everyone was always willing to offer a helping hand. The work environment was fun and lighthearted. The staff was a fun and everyone almost always got along.

    ConsThere were never enough workers to cover shifts. Shifts were often too hectic and frustrating. High turnover rate which lead to a period of "lack of togetherness."

    Yes, I would recommend this company to a friend

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    Amazing introduction to the hospitality industry.

    Front Desk Agent (Current Employee)
    North Little Rock, AR

    ProsGreat people, great policies, and a very guest-oriented view of the hotel world.

    ConsDepending on franchise owner, can be rather bad at keeping employees happy, which is a big part of the Marriott philosophy.

    Advice to Senior ManagementDon't sell your hourly staff short! They dedicate a lot of time and effort to the company, often at the expense of big portions of their personal lives; it's important to recognize and reward these workers when possible. I've always been treated very well, but I have seen some employees who have not.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good place to work

    Kitchen Supervisor (Former Employee)
    Marco Island, FL

    ProsVery stable company, they take good care of the associates

    ConsPay scale is low to begin with, there is room for advancement

    Advice to Senior ManagementSome upper level managers will promote younger associates over older ones, even if the older candidate is more qualified. That is why I left the company.

    Yes, I would recommend this company to a friend

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    5 people found this helpful  

    Awesome!

    Anonymous Employee (Former Employee)

    ProsGreat people, liked the work

    ConsAwful pay. For someone with a college degree, it wasn't feasible to stay long term and work my way up. I worked there for a year, was always praised as an outstanding employee and ended up with a 35 cent pay raise.

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    Great company - worked when other people weren't working.

    Front Desk Manager (Former Employee)

    ProsGreat benefits, strong management team, motivated co-workers. I loved the perks of the employee discounts for friends and family. Overall, I really liked working there.

    ConsThe main reason I left was because I found myself working the most when my friends and family weren't working (nights and weekends) - it's the nature of working for a business where they never close the doors!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Marriott GRS&CC is Ranked #1 in San Antonio, TX

    Administrative (Current Employee)
    San Antonio, TX

    ProsMarriott gives you the skills that you are going to need when you are ready to start a career outside of hospitality. The benefits package that you receive is awesome. The people are some of the closest to family that you will ever have.

    ConsThey push career progression but only a select few can handle to responsibility. The problem is that most of the people that are put into these roles are highly over qualified and the rest are severely under qualified. Becoming a manager requires nothing other than waiting for your turn rather than merit.

    Advice to Senior ManagementInvest more capital into your associates rather than your guests and you will see major differences!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great

    Bistro Server (Current Employee)
    Denton, TX

    ProsRegular wage plus tips. The hours are easy and management works with your schedule

    ConsSometimes slow in the evenings.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good atmosphere, nice people

    Server (Former Employee)
    Austin, TX

    Prosgood discount, nice company, takes care of you benefit wise

    Consnot great pay, hard to get work covered with few employees

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great place to work

    Fornt Desk Agent (Current Employee)
    Ridgeland, MS

    ProsGreat room discounts all over the world.

    ConsIf you are part-time, you do not receive time and a half for working holidays.

    Yes, I would recommend this company to a friend

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    Great Place to Work

    Night Auditor (Current Employee)

    ProsIt's laid back, co-workers are nice and easy going. The managers are understanding and willing to accommodate within reason. Highly recommended.

    ConsSometimes the guests make requests that you can't fulfill due to company policy or it's something that just isn't possible and they take it out on you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Marriott reviews and ratings — including employee satisfaction and approval rating for Marriott CEO Arne Sorenson. All 446 reviews posted anonymously by Marriott employees.