Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated December 21, 2014
Updated December 21, 2014
1,455 Reviews
3.7
1,455 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
498 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

319 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was a good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Boston, MA
    Former Employee - Front Desk Agent in Boston, MA

    I worked at Marriott full-time (more than an year)

    Pros

    I was hired with a flexible schedule, good benefits, nice workplace, no complaints

    Cons

    There wasn't enough training and the pay was a bit low for the amount of work you had to do.

    Advice to ManagementAdvice

    No real advice, pay more I guess

    Doesn't Recommend
    Neutral Outlook
  2.  

    Just another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    Decent pay, flexible with scheduling, easy job

    Cons

    Hours not consistent, lot of chiefs not enough Indians,f fast paced environment

    Neutral Outlook
  3.  

    Great for associates, forgotten when a manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Manager
    Current Employee - Front Office Manager

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Great benefits
    Competitive pay
    Endless locations
    Meet a lot of great people

    Cons

    Lack of training for supervisors/managers
    A lot of nepotism
    Politics play a big role when trying to move up
    Managers expect you to complete work with zero training on it
    Care more about opening hotels rather than checking what condition the older hotels are in
    The higher you move up, the less life you have

    Advice to ManagementAdvice

    Invest some money on a training department to help get supervisors and managers to the next level
    Stop trying to open so many hotels and take a look back at the older hotels. Some hotels get overlooked and go 8 years without a renovation because the top management expect the on property staff to worry about that
    Marriott used to be all about staff of all levels and their families and life. Now its a "suck the life out of them and move on to the next" approach.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Line Cook

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good hours, Decent pay, Nice co-workers

    Cons

    Work every weekend. Work every holiday.

  6.  

    Hard Work, Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Fast pace environment
    Always something new to learn
    Management looks at their people first for promotions

    Cons

    Poor work like balance
    Turn over
    Lack of a training program

    Advice to ManagementAdvice

    Pay more to keep your people there

    Recommends
    Positive Outlook
  7.  

    Great company to work for as long as you are in the right department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    This company is definitely the place to work if you are looking for growth. There are so many departments you can work in and so many different locations. Once you get hired and have worked six months in a position, you have the chance to apply within the company (worldwide) for another job. And already being an employee of the Marriott, you get to view the available jobs before they are opened to the public.

    Cons

    It really sucks that depending on what department you work in, you aren't always guaranteed hours. Working in the events department can be fun and busy at times, but then not busy at all when it comes to holiday seasons. I have pretty much for the past 4 months hardly had any hours of work. I'm not sure how they expect their employees to survive without hours. No hours, no pay.

    Advice to ManagementAdvice

    The Marriott is obviously a huge corporate company, thus meaning a lot of managers. Each department obviously has their own manager. I can't speak for them all but i would advice them to open their eyes to whats going on around them. And to make an effort to not have your employees feel like just a number. But then that's also expected at a corporate company.

    Recommends
    No opinion of CEO
  8.  

    Overall was good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Bethesda, MD
    Former Employee - Assistant General Manager in Bethesda, MD

    I worked at Marriott full-time (more than 10 years)

    Pros

    Benefits and training Fun to work with some of the co workers

    Cons

    If higher management likes you will get a chance of moving up regardless of your knowledge about your job

    Advice to ManagementAdvice

    There is certain level of discrimination exit and I believe I was discriminated.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Low pay scale, small pay increases.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty in Tucson, AZ
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty in Tucson, AZ

    I have been working at Marriott full-time (more than an year)

    Pros

    there is a fair amount of paperwork but overall it is quiet and non- stressful. The guest are normally happy people and there is security for the over night shift.

    Cons

    They low wages are not much more than minimum wage and annual raises are about 2.5%. Work loads streadly increase with knowledge but the wages do not match.

    Advice to ManagementAdvice

    Stop being cheap.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott

    Pros

    good company.. Good values.. Nice way to meet new people and a plus if you are in the hospitality field

    Cons

    not so great pay. But they can raise you of they like you. Just be responsible and show up for you're shifts

    Approves of CEO
  11.  

    Wonderful Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate in Phoenix, AZ
    Current Employee - Front Desk Associate in Phoenix, AZ

    I have been working at Marriott full-time (more than an year)

    Pros

    Hotel Discounts and the employees that work here

    Cons

    Besided the Front Desk Associates management doesnt cope well with lower level employees

    Advice to ManagementAdvice

    Proper care of your staff

    Recommends
    Neutral Outlook
    Disapproves of CEO

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