Marriott

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Marriott Reviews

Updated March 6, 2015
Updated March 6, 2015
413 Reviews
5.0
413 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
413 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

413 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Working customer service for Marriott rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rewards Customer Service in Salt Lake City, UT
    Former Employee - Rewards Customer Service in Salt Lake City, UT

    I worked at Marriott

    Pros

    Of all the customer service phone jobs I have held, Marriott is far the best. The mabagent, training, stabilty, benefits can't be beat. Treated as an adult with the adherence program you are in charge. The sky is the limit as far as growth.

    Cons

    Working on the phones, but one can move up fast within a few months if they show up on time. No con's looking back.

    Advice to ManagementAdvice

    Keep up the good work, let former employees come back. Sometimes we don't know a good thing until its gone.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meeting Coordinator in Seattle, WA
    Current Employee - Meeting Coordinator in Seattle, WA

    I have been working at Marriott

    Pros

    Great benefits, great tuition reimbursement, lots of jobs to move up.
    Peer review process is a fair and allows

    Cons

    Compensation is comparable and do a great job at competitive pay, not really a con.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great organized professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good benefits great staff advancement fringe benefits longevity

    Cons

    None that is why I am interested

    Advice to ManagementAdvice

    You are great

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A friend just got a job with Marriott and I have heard good things about the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Louisville, KY
    Current Employee - Security Officer in Louisville, KY

    I have been working at Marriott full-time (more than a year)

    Pros

    Great place and people to work with

    Cons

    Could pay more according to experience

    Doesn't Recommend
    Positive Outlook
  6.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Voyager
    Current Employee - Voyager

    I have been working at Marriott full-time (more than a year)

    Pros

    Lots of new innovative things coming

    Cons

    needs to find ways to attract and retain their millennial employees

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    One of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in San Antonio, TX
    Former Employee - Bartender in San Antonio, TX

    I worked at Marriott part-time (more than 3 years)

    Pros

    Marriotts philosophy is that if its associate love their work then the customers will love their experience.

    Cons

    Long work hours and high stress during the busy season

    Recommends
    Positive Outlook
  8.  

    never

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper
    Current Employee - Housekeeper

    I have been working at Marriott full-time (more than a year)

    Pros

    I will bring great service and keep custmers happy

    Cons

    there are no downsides I love what I do and enjoy it

    Advice to ManagementAdvice

    my advice is to keep your custmers happy and safe

    Recommends
    Positive Outlook
  9.  

    Favorable experience working at Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Marriott full-time (more than a year)

    Pros

    Marriott does a good job helping with personal development and ensuring that its employees are on track to meet their career goals. Great tradition and history as well.

    Cons

    Old fashioned values guided the company. Supposedly this has changed in the last two years. Lack of educated employees at the hotel level.

    Advice to ManagementAdvice

    Institute a standardized hiring process for finding exceptional talent from undergraduate universities and from graduate universities. Less emphasis on adhering to policy.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in New York, NY
    Current Employee - Front Desk Agent in New York, NY

    I have been working at Marriott full-time (more than a year)

    Pros

    Love how they treat their employees

    Cons

    Benefits plan isn't the best

    Advice to ManagementAdvice

    Get better insurance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people and great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Architecture and Construction in Bethesda, MD
    Current Intern - Architecture and Construction in Bethesda, MD

    I have been working at Marriott as an intern (less than a year)

    Pros

    It's hard to refer to Marriott as "a company" after meeting the CEOs and watching them interact with their staff. A truly inspirational place to work where every employee matters. It is easy to be passionate about what you do when those in charge are passionate about you. Good benefits for employees and family with a good community culture.

    Cons

    With the large amount of work assigned, the work-life balance can be very difficult to juggle initially.

    Recommends
    Positive Outlook
    Approves of CEO

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