Marriott Reviews

Updated July 1, 2015
695 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
244 Ratings

Pros
  • Marriott really focuses on a good work-life balance (in 39 reviews)

  • Great benefits a lot of recondition programs (in 80 reviews)

Cons
  • Work/life balance can be hard with certain jobs (in 50 reviews)

  • Long hours when the hotel is busy (in 79 reviews)

More Pros and Cons

695 Employee Reviews

Sort: Popular Rating Date
  1. Marriott

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Attendant in Tucson, AZ
    Current Employee - SPA Attendant in Tucson, AZ

    I have been working at Marriott

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Benefits, great property, lots of growth opportunity. The hotel is located close to Downtown and the airport. Pretty views.

    Cons

    Not loyal. They are very quick to change the hours, or to reduce your hours. They do not care about your own schedule or family life.


  2. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Orlando, FL
    Former Employee - Administrative Assistant in Orlando, FL

    I worked at Marriott full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It was a pleasant work environment!

    Cons

    The work hours were inflexible.


  3. good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laundry in Oklahoma City, OK
    Former Employee - Laundry in Oklahoma City, OK

    I worked at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay really great hours

    Cons

    Drama drama drama drama drama

    Advice to Management

    Good


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. supervisor

    Current Employee - Supervisor in Homestead, FL
    Current Employee - Supervisor in Homestead, FL

    I have been working at Marriott full-time

    Pros

    I llike the workteam and shine in every bit.. my compromise is always a good smell and good see. Sincerely Jose Ceballos

    Cons

    Tolerance, discipline and good team. The best results come the success always. Organizations are the big secret of the company and best results born here

    Advice to Management

    The principal razon in the world is el necessary and just work. Bigger in the company and


  6. Great Building

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Biloxi, MS
    Former Employee - Anonymous Employee in Biloxi, MS

    I worked at Marriott

    Pros

    You're in a nice place with many nice workers.

    Cons

    It was far away from home.


  7. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great environment! Everyone is like family.

    Cons

    Lower salary compared to other companies


  8. Fun Job, Unsteady Paycheck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Cleveland, OH
    Current Employee - Server in Cleveland, OH

    I have been working at Marriott full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The job was fun, easy and fast-paced at times. Great benefits, great people you're working with.

    Cons

    The focus is more on fast service to the guests, so over-staffing is a problem. They care more about getting a drink to a guest within a certain time frame than you actually making any money. That's why employee turnover is so high. But if you can stick it out, the less-patient servers will eventually quit and you'll have more tables/guests/hours and make more money.

    Advice to Management

    The low GFS ratings are due to unhappy employees when shifts are over-staffed and they aren't making enough money. Management should cut back on over-staffing and just be available to assist during the 2 hour rush. Everyone is happy at the end of the night.


  9. The *BEST* Overall Hotel Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall, this is an excellent company to work for in the hospitality industry. Marriott management takes excellent care of its employees and plan several training opportunities throughout the year to engage associates and build stronger camaraderie.

    Marriott associates are known to stick with the company for a long time. In fact, if you are with the company for 25 years, you can stay at Marriott hotels for free for the rest of your life (great benefit!).

    There are many opportunities for advancement and you will find internal candidates are given priority, should they have the appropriate skills & experience, for promotional hire over external candidates.

    Internal resources are numerous and you can always lean on a team member or review the materials on the companies' intranet.

    Cons

    I experience this myself and hear this time and time again from team members - work life balance needs some serious improvement.

    Advice to Management

    The company is making billions in net profit each year. Please stop eliminating positions which, in turn, will reduce the workload on each associate.


  10. Great values, solid upper management, but limited growth in major markets

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Boston, MA
    Current Employee - Operations Manager in Boston, MA

    I have been working at Marriott full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Marriott places a great emphasis on taking care of their associates. While the retirement and heath care options are standard when compared with other companies, the discount programs available (both for hotel rooms and companies who partner with Marriott) and vacation time for associates who have been with the company for 5+ years are huge pros.

    Cons

    The one challenge is for those management candidates looking to move upward within the major markets outside of Washington, DC. With limited roles that are highly contested, those who are mobile and can move around the company have the best chance of promotion within 2 years. Also, management is expected to work 50 hours a week, which can certainly affect work/life balance.

    Advice to Management

    It would be great if the various hotels within each market would strategize with each other when middle management jobs become available. This would help to ensure a better flow of career opportunities for those managers who are loyal to the company.


  11. Solid Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harrisburg, PA
    Former Employee - Anonymous Employee in Harrisburg, PA

    I worked at Marriott full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Caring upper management, great benefits, stable company

    Cons

    career growth opportunities is based on who you know vs. performance. No additional training.



Showing 695 of 1,907 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.