Marriott Reviews

Updated September 20, 2014
Updated September 20, 2014
1,301 Reviews
3.7
1,301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
431 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

485 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good work/ life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott part-time

    Pros

    Flexible schedules, great managers and good training program

    Cons

    Promotions, Corporate heirarchy involves a lot of politics, you must know someone to make it anywhere.

    Advice to ManagementAdvice

    Groom your best hourly staff and consider them for promotions if you'd like to retain your talent.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Low Pay but Solid People

    Former Employee - Account Executive  in  New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Marriott full-time for more than 3 years

    Pros

    Great people, good place to grow and very strong benefits

    Cons

    Low pay compared to industry standards

    Advice to ManagementAdvice

    Don't forget why you are successful and always remember the company motto of taking care of you associates so they take of their guests.

  3.  

    Its always a new stay at Courtyard Marriott Kingston NY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Kingston, NY
    Current Employee - Front Desk Agent in Kingston, NY

    I have been working at Marriott full-time for less than a year

    Pros

    I love working for this company...my coworkers are awesome...my General Manager is the best. If you love working with people this is the best career to work in.

    Cons

    company treats their employees with great respect and attitude.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Such a fun company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    The management and employees are what make this place great. The food and beverage department is also a big hit! We are guest friendly

    Cons

    There are no cons that I can think of at this time, this place runs very smoothly and handles situations well

    No opinion of CEO
  6.  

    A rollercoster, some ups some downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pastry Cook  in  Baltimore, MD
    Former Employee - Pastry Cook in Baltimore, MD

    I worked at Marriott full-time

    Pros

    Good location. I work with some of the best peolpe in my life. Lots of diversity, you meet people from around the world. Feels like a family. You learn a lot at the job.

    Cons

    No work life balance, very long hours that inmediate supervisors don't appreciate. They should change the policy for relantionships, too much gossip about who is with who. You have no sick days.

    Advice to ManagementAdvice

    Change some rules, too much gossip, dating and people bringing their personalife to work, including managers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Supervisor  in  Dallas, TX
    Current Employee - Banquet Supervisor in Dallas, TX

    I have been working at Marriott full-time for more than a year

    Pros

    I love the fact that I was able to learn so much from this company. I could take on as much responsibility as I wanted and I was taught a lot.

    Cons

    I feel as though I wasn't always recognized for the hard work and long hours I put in on a regular basis.

    Advice to ManagementAdvice

    Recognition for those that truly work hard. The ones that typically get any praise are ones that are riding other's coat tails.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Raleigh, NC
    Former Employee - Front Desk Agent in Raleigh, NC

    I worked at Marriott full-time for less than a year

    Pros

    Job security and meeting people

    Cons

    Very demanding management, no social life

    Advice to ManagementAdvice

    Life happens and bad things happen to good people.

    Recommends
    Positive Outlook
  9.  

    Front desk in Newport Beach, CA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate  in  Newport Beach, CA
    Current Employee - Front Desk Associate in Newport Beach, CA

    I have been working at Marriott full-time for more than a year

    Pros

    Great co-workers, fun work environment, but also high employee standards. If you like customer service you will love working for Marriott.

    Cons

    Very poor management. Terrible, long and sometimes back to back hours.

    Advice to ManagementAdvice

    TRAIN. Train everyone thoroughly. They don't get enough training and that effects the guest experience and also the employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Marriott offers great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Phoenix, AZ
    Former Employee - Associate in Phoenix, AZ

    I worked at Marriott full-time for more than 10 years

    Pros

    Great benefits, hotel perks are awesome as Marriott hotels are worldwide. Marriott associates are very professional and exceptionally friendly.

    Cons

    There was a lack of professional and personal growth in our department. This industry relies heavily on high and low season which makes it difficult to have financial stability during off seasons.

    Advice to ManagementAdvice

    If you value certain employee, ensure that you are in touch or aware about their professional development needs.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Assistant Manager  in  San Juan, PR
    Former Employee - Front Office Assistant Manager in San Juan, PR

    I worked at Marriott full-time for more than 5 years

    Pros

    Really good learning experience with caring mentors and a great work team. Very fond memories, as I got the chance to meet professionals who I learned from, and the chance to apply those lessons on the job.

    Cons

    Very fast paced, a little hard to unplug on your days off.

    Recommends

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