Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated December 13, 2014
Updated December 13, 2014
1,447 Reviews
3.7
1,447 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
495 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

317 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Has potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Scottsdale, AZ
    Current Employee - Line Cook in Scottsdale, AZ

    I have been working at Marriott full-time (less than an year)

    Pros

    Great perks and benefits. Friendly co workers. Great travel opportunities.

    Cons

    Doesn't pay enough until you work for the company at least 5 years

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Hard to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge Lounge Host in San Francisco, CA
    Former Employee - Concierge Lounge Host in San Francisco, CA

    I worked at Marriott full-time (more than 3 years)

    Pros

    Great 'ideals' from Mr. Marriott and Arne. Great training and personal growth with the training tools like Rosetta Stone.

    Cons

    No way to advance unless you are 'liked' by a manager who does the hiring. I had applied for many chances to 'move up' but was always given the 'You don't have leadership experience." I can't move up without it, so why not give me the chance to shine? Sadly I had to leave Marriott to get this chance.

    Advice to ManagementAdvice

    Give people a chance, just like Mr. Marriott was given when he founded the company.

    Recommends
    Approves of CEO
  3.  

    Good people, stable company, satisfying work, poor pay.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Working with people with good work ethic towards common goals makes up for some of the difficult customer issues that are part of the hospitality business.

    Cons

    The bottom line surpassed the founding Mr. Marriott's emphasis of putting people first. There is little feeling of loyalty towards the employees but the company still expects loyalty from tbe employees. If thr paid better they would earn my loyalty better. They did away with merit increases and salary caps are very low so earning potential is non existent unless you skip from job to job and location to location.

    Advice to ManagementAdvice

    Put your money where your mouth is and pay for good work.

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  5.  

    good company, long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Pros

    good training, and support for employees

    Cons

    long hours, bad pay, and no life balance.

  6.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Detroit, MI
    Former Employee - Server in Detroit, MI

    I worked at Marriott as a contractor (less than an year)

    Pros

    Good benefits, friends and family discounts on hotel rooms, money was good, and enjoyed having happy customers on vacation (usually).

    Cons

    Very corporate, no visible tattoos or piercings. Unflattering uniforms for food service workers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Statesville, NC
    Current Employee - Housekeeper in Statesville, NC

    I have been working at Marriott full-time (less than an year)

    Pros

    They are very friendly and try to make you feel at home.

    Cons

    The hours aren't that great and the pay isn't very good.

    Advice to ManagementAdvice

    If the pay was better more people would be willing to work harder.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX

    I have been working at Marriott full-time (more than an year)

    Pros

    great benefits and training initially

    Cons

    a lot of relationships in banquets that earn favors

    Advice to ManagementAdvice

    be more professional without being pushy

    Doesn't Recommend
    Approves of CEO
  9.  

    It's been nice working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 10 years)

    Pros

    family oriented, laid back, multicultural community

    Cons

    compensation, need new equipment to work with

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    OK, Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SEO Analyst in Omaha, NE
    Current Employee - SEO Analyst in Omaha, NE

    I have been working at Marriott full-time (more than 5 years)

    Pros

    Solid benefits and PTO. Hotel discounts are very nice.

    Cons

    Very difficult to move up without "playing the game" to an extent that can be uncomfortable.

    Neutral Outlook
    No opinion of CEO
  11.  

    AYS Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AYS Supervisor in Torrance, CA
    Former Employee - AYS Supervisor in Torrance, CA

    I worked at Marriott full-time (more than 5 years)

    Pros

    Great benefits, work life balance, and great employees

    Cons

    Low pay and the lack of help from management.

    Recommends
    Neutral Outlook
    No opinion of CEO

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