Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated November 22, 2014
Updated November 22, 2014
1,418 Reviews
3.7
1,418 Reviews
Rating Trends

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Marriott President & CEO Arne Sorenson
Arne Sorenson
490 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

520 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Structured hospitality career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Provo, UT
    Current Employee - Guest Service Representative in Provo, UT

    I have been working at Marriott part-time (less than an year)

    Pros

    Great training resources and online system. Fun and engaging work environment. Awesome travel benefits and perks.

    Cons

    Large company, hospitality hours and pay. Hard to feel like you can contribute to change. Slow days are killer if you want to make money and feel productive.

    Advice to ManagementAdvice

    Engage more with the employees and allow them to contribute to change. Give supervisors more Covell over their departments.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good work/ life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott part-time

    Pros

    Flexible schedules, great managers and good training program

    Cons

    Promotions, Corporate heirarchy involves a lot of politics, you must know someone to make it anywhere.

    Advice to ManagementAdvice

    Groom your best hourly staff and consider them for promotions if you'd like to retain your talent.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Low Pay but Solid People

    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Marriott full-time (more than 3 years)

    Pros

    Great people, good place to grow and very strong benefits

    Cons

    Low pay compared to industry standards

    Advice to ManagementAdvice

    Don't forget why you are successful and always remember the company motto of taking care of you associates so they take of their guests.

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  5.  

    Its always a new stay at Courtyard Marriott Kingston NY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Kingston, NY
    Current Employee - Front Desk Agent in Kingston, NY

    I have been working at Marriott full-time (less than an year)

    Pros

    I love working for this company...my coworkers are awesome...my General Manager is the best. If you love working with people this is the best career to work in.

    Cons

    company treats their employees with great respect and attitude.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Such a fun company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    The management and employees are what make this place great. The food and beverage department is also a big hit! We are guest friendly

    Cons

    There are no cons that I can think of at this time, this place runs very smoothly and handles situations well

    No opinion of CEO
  7.  

    A rollercoster, some ups some downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pastry Cook in Baltimore, MD
    Former Employee - Pastry Cook in Baltimore, MD

    I worked at Marriott full-time

    Pros

    Good location. I work with some of the best peolpe in my life. Lots of diversity, you meet people from around the world. Feels like a family. You learn a lot at the job.

    Cons

    No work life balance, very long hours that inmediate supervisors don't appreciate. They should change the policy for relantionships, too much gossip about who is with who. You have no sick days.

    Advice to ManagementAdvice

    Change some rules, too much gossip, dating and people bringing their personalife to work, including managers.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Supervisor in Dallas, TX
    Current Employee - Banquet Supervisor in Dallas, TX

    I have been working at Marriott full-time (more than an year)

    Pros

    I love the fact that I was able to learn so much from this company. I could take on as much responsibility as I wanted and I was taught a lot.

    Cons

    I feel as though I wasn't always recognized for the hard work and long hours I put in on a regular basis.

    Advice to ManagementAdvice

    Recognition for those that truly work hard. The ones that typically get any praise are ones that are riding other's coat tails.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Raleigh, NC
    Former Employee - Front Desk Agent in Raleigh, NC

    I worked at Marriott full-time (less than an year)

    Pros

    Job security and meeting people

    Cons

    Very demanding management, no social life

    Advice to ManagementAdvice

    Life happens and bad things happen to good people.

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    Great Company for Career Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate in Bethesda, MD
    Current Employee - Front Desk Associate in Bethesda, MD

    I have been working at Marriott full-time (more than 3 years)

    Pros

    Good career growth opportunities
    Very Diverse

    Cons

    If you want to move up, you have to network. But that's true just about anywhere, right?

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Front desk in Newport Beach, CA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate in Newport Beach, CA
    Current Employee - Front Desk Associate in Newport Beach, CA

    I have been working at Marriott full-time (more than an year)

    Pros

    Great co-workers, fun work environment, but also high employee standards. If you like customer service you will love working for Marriott.

    Cons

    Very poor management. Terrible, long and sometimes back to back hours.

    Advice to ManagementAdvice

    TRAIN. Train everyone thoroughly. They don't get enough training and that effects the guest experience and also the employees.

    Recommends
    Positive Outlook
    Approves of CEO

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