Marriott Vacation Club

www.marriottvacationsworldwide.com
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Marriott Vacation Club Reviews

Updated April 20, 2015
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3.0
40 Reviews
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Marriott Vacation Club President Steve Weisz
Steve Weisz
13 Ratings

40 Employee Reviews

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  1. Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Palm Desert, CA
    Former Employee - Sales Executive in Palm Desert, CA

    I worked at Marriott Vacation Club full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great, laid back work environment. Training is fantastic and the company culture is second to none. Lots of money to be made.

    Cons

    Mid management is weak and shifty. You can be their best friend one period and in their office getting fired the next. Pay structure and questionable escrow periods that favor Marriott over the employee.

    Advice to Management

    Mr. Marriott built a culture of taking care of the associates first. Thy will in turn take care of the of the guests who will take care of the business. I went through a terrible stretch of about two months personally and was very open about the happenings to management. A month later they found a reason to terminate me even though I hit every quota they threw at me.

    Concentrate of more of the talent you have instead of using new ignorant faces to sell your product. Build those $1 million sellers into $2 Million sellers and watch the top dogs thrive feeling a little congested toward the top.

  2. Good so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marriotts Vacation Club Outbound Sales in Orlando, FL
    Current Employee - Marriotts Vacation Club Outbound Sales in Orlando, FL

    I have been working at Marriott Vacation Club

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Management is great and the people are nice,great work environment. Discounts at the hotels is a great perk. Disappointing when you work all day and can't get a sale.Amazing when things come together and you close multiple deals in one day.

    Cons

    Base pay is 8.25 a hour. The only people who are making great money are the people who have been with the company the longest and have a different set of leads. The phone systems we use are too old, for a company this large it is very surprising.

    Advice to Management

    I understand wanting us to pay our dues, but you can't look around and see every other outbound sales department struggling and see the tenured or (V.I.P) being the only ones getting sales and thing that's a great way to distribute quality leads.

  3. Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Executive in Honolulu, HI
    Current Employee - Marketing Executive in Honolulu, HI

    I have been working at Marriott Vacation Club full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The coworkers were great. The job was relaxing and had the marriott benefits package.

    Cons

    The difficult to meet marketing goals and stress. Not enough money to support a family on either.

    Advice to Management

    Increase pay to an amount that is livable.

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  5. superstar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Hamilton, OH
    Current Employee - Banquet Server in Hamilton, OH

    I have been working at Marriott Vacation Club part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great attitude ,Hard worker,Love your neighbor,meeting other people ,get to eat great food cheap.

    Cons

    Work on sunny day,have to get up early,have to drive to work ,& pay for gas.

    Advice to Management

    Treat people kind and they will be kind to you.If you have nothing nice to say about someone say nothing at all.

  6. Bring your own pens and paper and Post-It notes.

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Marriott Vacation Club as a contractor (More than a year)

    Pros

    When the project was in lots of trouble, they hired on some really excellent contractors. We were able to find fixes for some deep software bugs that had been plaguing the Business side for 6 years.

    Cons

    Unfortunately, the project had underperformed for so many years that after release they dissolved the group (contractors let go; perms had to find jobs in other depts or outside jobs) and moved the project from Orlando to the Maryland team. The Manager got promoted of course.

    Advice to Management

    Be proactive in watching how projects are going.

  7. Helpful (2)

    Better than the alternative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dish Utility in Orlando, FL
    Current Employee - Dish Utility in Orlando, FL

    I have been working at Marriott Vacation Club full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Full-time entry level positions are provided with benefits such as health, dental, and vision insurance options, paid vacation and sick time as well as access to 401k options and to the company's credit union. The company very often conveys to the employee base the company's motto "If you take care of your associates, they'll take care of the guests." And in a various ways the company shows this other than just health benefits. There is also holiday pay and employee outings annually where the company promotes employee and management bonding. Last but not least the company prides itself on feedback as not only guest have a chance to deliver feedback to the company. Each year employees are tasked with reviewing employment, work, management practices, and coworker behavior.

    Cons

    As progressive as a company in Florida can be and as much as they pride themselves on the motto of :If you take care of your associates, they'll take care of the guest" the company does fall flat in the benefits area where it does matter the most. The company does not paid entry level employment, full-time or otherwise, a living wage. Employees can receive up to a 30 cent raise annually based on an employment review given on an annual basis on the date the employee was hired. After 6 years, the company ceases to raise wages altogether annually. The company also lacks integration between departments caused by a lack of innovation in guest services. Bottom line, If your goals are not in line with wanting to work in the hospitality industry and rise through the ranks. This will not be the company for you.

    Advice to Management

    Pay your employees more, your entry level associates a living wage, and your tenured staff a market competing wage, this would at very least, help reduce employee turnover over far more dramatically while boosting associate moral.

  8. Rude administration pm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vacation Planner in Orlando, FL
    Current Employee - Vacation Planner in Orlando, FL

    I have been working at Marriott Vacation Club full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good easy training
    Easy material to learn
    Has some perks such as 401k and Health
    Set commission scale
    Nice pm shift

    Cons

    Number of calls per day(280)
    Management not respecting employee's disability and attendance needs
    Wrong position hired for and quick turnover rate only stayed 3 weeks buy had a friend just one week and left
    Not worth the drive for just 8 per hour

    Advice to Management

    Grow up and pay more

  9. The Ritz-Carlton Destination Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pay is fair for the work done. Hotel benefits are great, including Familiarization Trips to all destinations based upon approval. Open door policy with all management.

    Cons

    Small opportunity for advancement from phones. Large margin for error on my team, so warnings come frequently.

  10. Helpful (1)

    Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Orlando, FL
    Current Employee - Sales Executive in Orlando, FL

    I have been working at Marriott Vacation Club full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good reputation of company and income pre-qualifications help.

    Cons

    Unrealistic sales expectations based on tour flow. Sales rotation changes daily and commissions change monthly. Must wait a year for any transfer.

    Advice to Management

    Set commission rates and bonus hurdles so that employees can have a steady expectation. Use a true rotation without favoritism.

  11. Good Place To Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newport Coast, CA
    Current Employee - Anonymous Employee in Newport Coast, CA

    I have been working at Marriott Vacation Club full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    This is a good place to start your learning experience in the marketing/sales industry. Some holidays off. Good work life / work balance. Training is on your own available on line.

    Cons

    Most of the management teams have worked together at other properties in their hay day! ( it's like a family reunion among management team). Promoting to management could be difficult or challenging, you may have to put in many years and move to other sites to promote within. Compensation plans changes frequently.

Marriott Vacation Club Photos

Marriott
Corpoate Office
Entrance Sign (only signage for the resort unfortunately)

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