Marriott Vacation Club

  www.marriottvacationsworldwide.com
  www.marriottvacationsworldwide.com
Work in HR? Unlock Free Profile

Marriott Vacation Club Reviews

Updated September 3, 2014
Updated September 3, 2014
131 Reviews
3.7
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott Vacation Club President Steve Weisz
Steve Weisz
74 Ratings

Review Highlights

Pros
  • Great benefits and discounts, flexible work schedule, great upbeat environment (in 10 reviews)

  • Very good benefits package, lots of changes coming with the integration of independence (in 9 reviews)


Cons
  • The front desk system is still backdated from 1987 (in 2 reviews)

  • comp plan has changed numerous times but not that great of a variance, very high turnover but I'm sure that's normal for a call center (in 2 reviews)

More Highlights

46 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Company growing very quickly with many leadership changes on corporate level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  South Lake Tahoe, CA
    Former Employee - Anonymous Employee in South Lake Tahoe, CA

    I worked at Marriott Vacation Club full-time for more than a year

    Pros

    Great company philosophy but newly separated from Marriott International.

    Cons

    Outsourcing of on site support.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    A great company that cares about its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Officer  in  Orlando, FL
    Current Employee - Loss Prevention Officer in Orlando, FL

    I have been working at Marriott Vacation Club full-time for less than a year

    Pros

    I've been with this company for almost a year now, and I have to say it is one of the best I've ever worked for. The management is dedicated to making employees feel like they belong to the Marriott family and they are, for the most part, very keen on employee concerns and requests. For the most part, the GMs are easily accessible and are always willing to have a conversation with you. It's nice to know there are a lot of routes to go if you have an issue or concern.

    Cons

    The pay. The pay varies between departments, but the general consensus is that it's lower than similar positions at other companies.

    Furthermore, the company tries to add work to departments that have nothing to do with that department. For example, Loss Prevention delivers packages and repairs door and safe locks. Front desk associates have to direct traffic and act as bellman. Engineers sweep the roadways. All of this takes away from the guest experience and just makes the associates more frustrated.

    Advice to ManagementAdvice

    More work commands more pay. If you are going to tack on duties to a department not otherwise responsible for said duties, please pay the associates more. Many associates who are frustrated aren't upset because they have to do more work: they're frustrated because they have to do more work for the same amount of pay. If you make a Loss Prevention Officer deliver ice, repair locks, deliver packages, and chauffeur guests around the property, pay him/her more. The same goes for associates in other departments.

    Also, make the yearly raises more. At least give the associate a dollar or more per year instead of the cents that are thrown at them; it doesn't make them want to work any harder.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Very positive company with room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper  in  Palm Desert, CA
    Current Employee - Housekeeper in Palm Desert, CA

    I have been working at Marriott Vacation Club as an intern for less than a year

    Pros

    The pay is reasonable and their intern program seems like great opportunity for growth.

    Cons

    The only con I had was being in palm desert. Company culture had nothing wrong with it.

    Advice to ManagementAdvice

    Practice what you preach.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Flexible and accommodating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  South Salt Lake, UT
    Current Employee - Anonymous Employee in South Salt Lake, UT

    I have been working at Marriott Vacation Club full-time for more than 5 years

    Pros

    The call center environment here is so different and relaxing compared to others, they are so accommodating with calling off that many come back to after adventuring elsewhere. Also the medical benefits are good.

    Cons

    The pay isn't terrible but could be better, so many love working here that it is hard for finding a career here as few areas of advancement

    Advice to ManagementAdvice

    Vision and Mission statements are shared clearly with employees, the more of the goals and aspirations of the company known may help field excitement with employees

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Planner
    Former Employee - Vacation Planner

    I worked at Marriott Vacation Club part-time for more than a year

    Pros

    MVCI used to pay well

    Cons

    compensation has changed...alot less incentive now

    Advice to ManagementAdvice

    change back to compensation of 8 -10 years ago

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Marketing Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott Vacation Club full-time for more than 3 years

    Pros

    good team environment, local leadership was great to work for

    Cons

    company unstable, many layoffs, top-level leadership lacking direction

    Recommends
  8.  

    Very demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Accountant  in  Lakeland, FL
    Former Employee - Tax Accountant in Lakeland, FL

    I worked at Marriott Vacation Club full-time for more than a year

    Pros

    The pay is reasonable. Great team environment. There will always be work to do and the team is currently expanding. There are opportunities to move up in the company if you have the desire to seek it.

    Cons

    If working on an hourly position, there are strict rules about working overtime. Or if working on a salary position, there may be a demand to work a little more than a typical 40-hour week.

    Advice to ManagementAdvice

    Great company to work for. For proper training, please continue to utilize job aides to help new hires in their transition to their role.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott Vacation Club full-time for more than a year

    Pros

    is Marriott good gm and good team to work with

    Cons

    is not Marriott corporation so is not to the Marriott standards

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Full of experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  San Francisco, CA
    Former Employee - Marketing in San Francisco, CA

    I worked at Marriott Vacation Club full-time for less than a year

    Pros

    Open to ideas and creativity

    Cons

    Unsure of its place against competitors

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive
    Former Employee - Sales Executive

    I worked at Marriott Vacation Club full-time for more than 5 years

    Pros

    Great support, managers, and pay... if you are a performer

    Cons

    when desperate for sales, they will bring in the "old-school" timeshare boys club to take over. the stereotypical timeshare salesman persona

    Advice to ManagementAdvice

    keep it Marriott, keep your values

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Marriott Vacation Club? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.