Marsh Reviews

Updated April 17, 2015
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Marsh CEO Peter Zaffino
Peter Zaffino
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42 Employee Reviews

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  1. Helpful (2)

    Still searching for that brass ring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Colleagues are knowledgeable and helpful. Opportunity to work with world class clients. Brand recognition is unparalleled in the industry. Pension and 401(k) is rare in corporate America nowadays.

    Cons

    Employee turnover is out of control. It seems every week someone I work with resigns. This is due to increased workload, stagnant salaries and a sense that the company is not sharing its good fortune with the folks who produce it. Worse still is the fact that these positions often go unfilled, which creates a vicious cycle. There's a crop of baby boomers that seem to be counting the days until retirement. Promotions are hard to come by.

    Advice to Management

    Stop living for quarterly earnings. You cannot continue to cut staff and freeze pay and expect that it won't impact performance. At some point people lose incentive and they will either leave for greener pastures or worse, stay and do a lackluster job. Invest in people and technology, and your shareholders will reap the benefit. The current approach of acting like we are still on a recession is short sighted and destroying morale.

  2. Helpful (3)

    Long time worker leaning loyalty is only one way at Marsh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great colleagues to work with although many of the best and brightest have had enough and starting to leave

    Cons

    Management boast of 19 quarters of continue growth but forget to mention it was accomplished with no growth in employees salaries. Much of corporate american struggle with meaningful raise these days but Marsh is the only one I know of that does not even give raises to people they promote.

    Advice to Management

    You can force rank everyone a three, give people extra responsibilities and even promotions without compensating them for the work they do. The good ones are starting to leave and you need to wake up before it is to late.

  3. Helpful (1)

    Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Marsh

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The employees are great and work really hard.

    Cons

    Senior management lets it be known that they don't care about the lower level employees through low pay and no promotions. Moral is at an all time low.

    Advice to Management

    Listen to what your employees are trying to tell you and improve pay and moral and they will work harder and be happier.

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  5. Helpful (2)

    Great company, bad comp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Great Work/Life balance
    Excellent training
    Relocation options

    Cons

    Compensation is the weak link of the company.

    Advice to Management

    You are aware that your compensation is not working. Talent is leaving you. That will cost you more in the long term. You are training employees for the competition.

  6. Helpful (3)

    Worn Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Representative
    Current Employee - Senior Client Representative

    I have been working at Marsh (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A lot of really great people and no other broker has the caliber of people that Marsh does.

    Cons

    I've been with Marsh for 25+ years. They have cut the staff to the bare minimum and the remaining employees have absorbed their work. Now they don't allow overtime any more so it's impossible to get the job done even though they expect it to get done. Bonus pools are set up for upper management only, so the worker bees aren't eligible. Annual raises, if you're lucky enough to get one, are between 1 and 3%, even though we are constantly being told how great the company is doing.

    Advice to Management

    Many good years, so share the wealth with the worker bees in the trenches for a change instead of just giving to the top tier management.

  7. Helpful (2)

    Traditional, conservative, and defines what a corporate environment is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great workplace flexibility and true 9-5 work environment which is unique for Fortune 250 companies. Culture is slowly changing and the Company is opening up to ideas, but red tape gets in the way to be efficient. Strong sales culture if you thrive in sales.

    Cons

    Pay and benefits are not competitive and should reflect beyond cost of living market rates.
    Non client facing roles do not have growth opportunities and lack any professional development and shows where interests and value of the company lies.
    Diversity is still an issue and not just in ethnic or gender diversity, but the diversity of experiences and voices. Very much a herd mentality and top down approach company which leaves little room to incentivize or celebrate top talent and fresh ideas.
    People are extremely nice and mean well, but are often content with status quo and mediocrity.

    Advice to Management

    Lead by example and encourage employees to be the owner of their careers and accountable.

  8. Helpful (2)

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Advisor in Las Vegas, NV
    Current Employee - Client Advisor in Las Vegas, NV

    I have been working at Marsh

    Pros

    MMC is a large company. You may be able to transfer to other offices should you move.

    Cons

    The work load borders ridiculous. The issue is that most of the employees are average at best, whilst a few employees carry the burden. This does not result jn higher pay for harder workers. If you are lucky you'll receive a 3% pay raise. The company rarely changes leaders and managers. This rests in zero innovation and they just keep the same

    Advice to Management

    If you want the cream of the crop, you'll need to pay for it. Stop stressing employees with nonsense and do something about the balance within your offices.

  9. Helpful (3)

    Was a great place to work, but went downhill fast...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Advisor in San Francisco, CA
    Former Employee - Client Advisor in San Francisco, CA

    I worked at Marsh full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits and pension is great to have. Great employees to work with. Active in the community. Lives on brand name. Great PTO.

    Cons

    Little salary increases because of stagnant growth the past 5+ years due to poor management. Outdated variable compensation plan = little incentive to work harder. No sales team but pushes client advisors to grow revenue and be pro active to service clients. Clients no longer receive service they deserve. Overworked client advisors =low morale and loss of employees. Even the coffee sucks.

    Advice to Management

    Let experienced client advisors work and service clients without micromanaging them with constant internal workflows and meetings. Change the variable compensation plan. The culture should be one of doing the job freely without the feeling of working in a totalitarian state. Revenue will grow when the constant employee turn over stops.

  10. Helpful (3)

    Benefits declining, no room for advancement, overworked client advisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Advisor in Las Vegas, NV
    Current Employee - Client Advisor in Las Vegas, NV

    I have been working at Marsh full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Largest insurance broker. Specialized knowledge.

    Cons

    Benefits were once one of the best in the industry but becoming very expensive as of Jan 2015 and with little or no pay raises, pay is actually declining. Parking rates increasing. Huge push for more sales and asked to do more than ever. Client advisors are micromanaged even though they are exempt. Lots of recent turnover. Dinosaur technology.

    Advice to Management

    Take care of your employees. Give advisors the help they need to get the job done. Too many manager meetings with no real results. Be truthful, it goes a long way.

  11. Good Pay, Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Review in Austin, TX
    Former Employee - Policy Review in Austin, TX

    I worked at Marsh full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The pay and benefits package was great. It was definitely worth the time, energy, and work requested. The building and location were excellent. The work was challenging while not being overly stressful.

    Cons

    Management could not seem to get there act together between the old hubs and new hubs. Constant discord, changing of policies/practices and quality standards. Upper management was changed without warning and layoffs came out of the blue.

    Advice to Management

    Establish a proven system of QA and foster communication between departments as well as with clients and client teams.

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