Marsh Reviews

Updated August 21, 2014
Updated August 21, 2014
126 Reviews

2.8
126 Reviews
Rating Trends

Recommend to a friend
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Peter Zaffino
25 Ratings

Review Highlights

Pros
  • Very good for work life balance (in 8 reviews)

  • Good benefits, colleagues and collaboration across departments (in 9 reviews)


Cons
  • stress levels are very high affecting work/life balance (in 4 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

33 Employee Reviews Back to all reviews

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  1.  

    Good Pay, Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Review  in  Austin, TX
    Former Employee - Policy Review in Austin, TX

    I worked at Marsh full-time for more than a year

    Pros

    The pay and benefits package was great. It was definitely worth the time, energy, and work requested. The building and location were excellent. The work was challenging while not being overly stressful.

    Cons

    Management could not seem to get there act together between the old hubs and new hubs. Constant discord, changing of policies/practices and quality standards. Upper management was changed without warning and layoffs came out of the blue.

    Advice to ManagementAdvice

    Establish a proven system of QA and foster communication between departments as well as with clients and client teams.

    Doesn't Recommend
    Negative Outlook
  2.  

    POOR LEADERSHIP IN FINPRO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh full-time for more than 8 years

    Pros

    Good benefits, colleagues and collaboration across departments.

    Cons

    FINPRO leadership is detached and focused on "managing up" and taking care of their friends, rather than those colleagues that actually do the work. Performance reviews and bonuses are determined by a "beauty contest" under the corporate guise of "curve ranking", which does nothing but serves the purpose of leadership that punishes and retaliates against dissenters. I agree with the other commenter who noted that Marsh lies about giving raises. They do not…unless, of course, you are well-connected, OR you complain and they want to use you until they can find someone else to replace you!

    Advice to ManagementAdvice

    Practice The Greater Good, and especially the Integrity portion of IGNITE!

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Not the company it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President  in  New York, NY
    Former Employee - Assistant Vice President in New York, NY

    I worked at Marsh full-time for more than 5 years

    Pros

    Good vacation time, okay benefits

    Cons

    No raises, detached management attitude

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    FINPRO

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Pros

    Great management, tools and process flow. Ability to learn a great deal. Supportive mangers etc.

    Cons

    If talent is your biggest assets, why not invest in them? Lack of raises, bonuses and adjustments for promotions shows managements mentality only higher ups get taken care of.

    Advice to ManagementAdvice

    Pay your intellectual capital. Show you care for employees, cause right now you don't!

  6. 1 person found this helpful  

    Vice President - GIT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  Hoboken, NJ
    Former Employee - Senior Vice President in Hoboken, NJ

    I worked at Marsh full-time for more than 5 years

    Pros

    Nothing that can invite the top talent but good for pedestrian and mediocre talent. The place can really become nice to work if the current top management is fired and new set of leadership is brought that has hands on knowledge and are technical and also respect the IT resources.

    Cons

    Very weak IT management, no vision, top management laced with insecurity, mantra applied "award the mediocrity and suppress the meritocracy", filled with "yes sir" culture. Highly disorganized with the leaders having no clue how to run and IT organization.

    Advice to ManagementAdvice

    Fire the top IT management and flatten the organization of hierarchy. Top management pay and bonus should be directly linked to the performance and they should be held responsible

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    If your department's NOI isn't stellar, your severance package may be on it's way from HR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager  in  San Antonio, TX
    Current Employee - Client Manager in San Antonio, TX

    I have been working at Marsh full-time for more than a year

    Pros

    PTO and Company Benefits for officers are very good - equal or better than industry standard. IT department and support does excellent job with keeping pace with change.

    Cons

    Upper Management changes what they want from their workforce as often as they change their wardrobe - with each season! Employees need some stability - constant upheaval at management level creates stress.

    Advice to ManagementAdvice

    Top Management is more worried about image and how Marsh looks from the outside instead of providing a nurturing environment for their workforce. Get back to the basics of providing excellent service to the client by retaining the devoted, long-term employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Should be so much better than it actually is...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh full-time for more than 10 years

    Pros

    - Some of the best people in the industry work here
    - Leverage in the marketplace - great financial results for clients
    - Lots of opportunities to move departments/offices (as long as you are OK being responsible for your own career path)
    - Global network

    Cons

    - Internally focused vs client focused (and yes, clients are noticing)
    - So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level
    - Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN
    - Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level.
    - Local management cannot get anything done without NY approval
    - Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day)
    - Diversity initiative is laughable as it's all surface talk
    - Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.

    Advice to ManagementAdvice

    - Marsh should be the best company in the business given the talent of the people that work there, but the procedures and processes that take so much time away from actual broking for clients needs to be simplified and/or eliminated
    - Trust the employees - so many of the things pushed down on them has to do with the fact that Marsh does not trust employees to do the right thing
    - Staff up! Marsh is finally trying to fix the issue of being severely understaffed, but it may be too little too late
    - Too many things changing all at once right now - people are burned out and it's pushing people out the door

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Changing strategy and market conditions cause the layoff of quality control department. There were too many chiefs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Policy Analyst  in  Chicago, IL
    Former Employee - Policy Analyst in Chicago, IL

    I worked at Marsh full-time for more than 5 years

    Pros

    Good benefits, flexible work schedule including work at home, and colleagues were great to work with.

    Cons

    Change in strategy in New York doesn't filter down to the lower levels, until it is too late. I believe our department was set up until the technology became available to do our job at lower cost, and then we were let go. I have a good idea that was the strategy from the get-go.

    Doesn't Recommend
    Neutral Outlook
  10. 2 people found this helpful  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Marsh

    Pros

    Large and recognized firm within the insurance industry. Pay is decent. Benefits are good. Time off is pretty good also.

    Cons

    Horrible co-workers. Everyone is a vice president and thinks they are important and too busy to do anything. SVPs and MDs don't want to do anything either. Everyone has the attitude that they are more important than the next person, even the admins. HR is non-existent and useless but that's pretty much any company. People with bad attitudes get rewarded because their manager's have even worse attitudes. Vicious cycle.

    Advice to ManagementAdvice

    I know they have been working on the boys club mentality for a while but clearly nothing there has changed and it continues to be the boys club with a woman and minority thrown in for good measure.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Excellent workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh

    Pros

    Very interesting company with loads of opportunities for people willing to take them onboard. Plus very flexible and stimulating environment

    Cons

    Management needs to do his homework. Plus hr department can be absent sometimes. Facilities and IT system not the best of the lot

    Advice to ManagementAdvice

    Work harder on motivating your stuff. Sending emails or making surveys is not really the best way to share you vision

    Doesn't Recommend
    Disapproves of CEO

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