Marsh & McLennan Companies

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Marsh & McLennan Companies Reviews

Updated Jun 27, 2014
All Employees Current Employees Only

3.1 290 reviews

67% Approve of the CEO

Marsh & McLennan Companies President & CEO Daniel S. Glaser

Daniel S. Glaser

(89 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition(in 26 reviews)

  • Good benefits and paid time off is generous(in 17 reviews)


Cons
  • Noone is recognized except top producers ands senior management(in 13 reviews)

  • long hours and not the best management structure in place(in 8 reviews)

32 Employee Reviews Back to all reviews
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    • Culture & Values
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    Terrible!!!! They are liars and cheats and cost people a way of living and send them to the unemployment line

    Senior Executive Assistant (Current Employee) New York, NY

    ProsNo pros. Just be honest with your employees.

    ConsThe cons are that they do not know how to conduct business. They obviously have taking in courses in marketing, sales or business administration. This is the most wasteful financial company ever.

    Advice to Senior ManagementHire people who have a desire to help the community in which they live in and not just volunteer because your name will get on the Marsh and McLennan newsletter. This company is so overrated.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    fear based culture of incompetence managers

    Senior Vice President (Former Employee) Hoboken, NJ

    Proszero expectations or account ability for mistakes, I never saw anyone penalized for making a mistake there, but people were continually criticized for doing their jobs

    Consculture of fear and belittling, the angriest management team I've ever seen, much more interested in scoring points off of each other, than in contributing to the business

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Terrible HR Department

    Recruiting Coordinator (Former Employee) New York, NY

    ProsThey try to value their employees by promoting from within. Working in recruitment I saw many times over that when a position would open up they would try to promote someone at a lower level. Compensation seemed to be competitive across the organization.

    I had a good manager.

    ConsTechnology is awful. The joke around the office is that if you start with a laptop on your first day then you're ahead of the game. Resources to help you get your job done are not easily accessible at all.

    While I did meet some very nice people, I would say there were quite a large number of people I did not enjoy working with and I would hesitate to label a lot of the people there as "professionals". Many people are very catty, negative, quick to blame everyone else if something goes wrong, they tend to write unprofessional and snooty e-mails. A lot of talking behind each others backs (more-so than in other organizations). People are clearly over-worked and a lot of people seem to have a zombie-like look because they are worn out and don't want to be there. I don't think I ever really heard someone say they fully enjoyed working there. No one seems to know what is going on, responsibilities are often unclear and the question of "which department is this handled by?" gets asked VERY often. I'm not the only one that feels this way, many people that work there felt the same way.

    I was on contract for 5 months and was miserable the majority of the time that I was there. They had me doing the work of two people then let me go and was told they were transitioning my responsibilities to someone else. I found out later they hired another temp to replace me? The quality of my work was fine considering all the things I had to deal with and keep track of, so that could not have been the reason to let me go. I was told that I was unable to log over-time hours unless those hours were prior-approved.

    Had I been offered full-time employment I would have turned it down. I'm happier being unemployed than having to work in that environment. My advice would be to stay away and save yourself the headache.

    Advice to Senior ManagementYou have a culture problem in this organization. For a company that has been around as long as MMC you should have had your act together a long time ago.

    No, I would not recommend this company to a friend

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    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

    1 person found this helpful  

    Worst Job in my life!

    Customer Service Representative (Former Employee) Des Moines, IA

    ProsNone that I can think of.

    ConsNot family friendly at all, Managers unconserned with there employees. Lack of education on their Supplemental Insurances!!! I worked in collections for 2 years before this and would much rather work in collections than Marsh C.S.

    Advice to Senior ManagementYou should be on top of all insurances and be more family friendly!

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Migraine Inducing

    Anonymous Employee (Former Employee)

    ProsEven when trying to be objective, it is tough to come up with a positive.

    ConsFalse promises: From dual monitors to a new compensation plan, the only thing management followed through on was reworking the schedule so you're working unneeded overtime and more Saturdays.
    Underpaid: Low salary, no merit increases, horrible compensation for sales. I know of someone in the office who was making less than $100 more a paycheck after 6 years.
    No advancement opportunities: You will leave the company in the same role you were hired in at, plain and simple.
    Unprofessional Management: When your manager says "I don't play like that" in a meeting, you know you're in the wrong environment.
    Tardy occurrences: Yes, those things you got in high school for being 5 minutes late.
    Unreasonable: You have to use PTO for an appointment. You can only use that PTO and go to an appointment if there are less than 5 people (of 40 reps) taking the day off. How are you supposed to accomplish anything with that restriction?
    Management does not care about their employees: If it wasn't obvious from what was said above, there are plenty of other examples. Our input meant nothing. When forced OT was put on our schedule every Monday, there was no e-mail, no warning. We just showed up on that first Monday to find our lunch was cut to a half hour (it takes 20 minutes just to go out and get food), and a half hour added on to our schedule at the end of the day. Sure, an hour of OT is nothing. I worked 60 hours a week at my job prior to that. The reason I am upset is because the OT was not needed. We had no input on the matter. We would have all of the agents in our office sitting at our desks with no calls holding, just wanting to go home.

    This may seem bitter, but when you wake up every morning dreading going to work and just praying for a way out, you know the company is run poorly.

    Advice to Senior ManagementYour employees are adults, start treating them that way.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    It's a Swamp

    Producer (Former Employee) New York, NY

    ProsSome great managers. Great diversity unlike most insurance brokers.

    ConsNo raises. Poor service. Money is in management not sales.

    Advice to Senior ManagementPromote from within. All this outside talent you bring on board winds up getting canned anyway.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    paper pusher for a managing director

    Paper Pusher for Chief Risk Officer (Former Employee) Urbandale, IA

    Prosthe cafeteria and the rented building

    ConsManaging director has no idea what he is doing - lies, lies and more lies - the greater good should be called the greater farse.

    Advice to Senior Managementcomplete the outsourcing you started and go away

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Cliquish, Rah-Rah-go-MMC culture hiding wretched, unequal, BS treatment

    Research (Former Employee) New York, NY

    ProsBenefits were some of the best in the business

    ConsThey are constantly saying 'they're the good guys, we care about our people'
    Blame game is the entire culture - blame the newest on the team
    Review process is brutal - they keep harping at you until you say what they want to hear
    It's never the culture, your boss or the team, it's you and if you don't 'admit' it, you're 'not a team player'
    The consultants treat everyone else in the company like dogs
    They want other types of professional expertise, then hire you and treat you like a canker sore until you leave
    They over-promise clients, take on projects they know nothing about - it's all bravado and BS

    Advice to Senior ManagementGet a clue. seriously. Treat 'professional hires' and non-consultant staff like human beings. Realize that not everyone is 'drinking the MMC Koolaid' and actually sees how full of BS you all are

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Not family friendly at all!! Don't know their own accounts info.

    Customer Service Representative (Former Employee) Urbandale, IA

    ProsMoney was alright. Cafeteria on site was usually very good.

    ConsAgain,not family friendly at all. Don't know their insurance supplement plans like they should. Could take over 30 days to answer a customers question. Non-Caring management!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Management does not encourage employee growth

    Anonymous Employee (Current Employee) Houston, TX

    ProsGreat Company which appears to have many career growth opportunities.

    ConsManagement does not encourage some employees career growth opportunities.

    Advice to Senior ManagementGreat Job

    Yes, I would recommend this company to a friend

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