Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com

Marsh & McLennan Companies Reviews

Updated October 17, 2014
Updated October 17, 2014
314 Reviews
3.2
314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
92 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 18 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • long hours and not the best management structure in place (in 8 reviews)

More Highlights

36 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Good "in-between jobs" job, but not much else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certificate Specialist I in Austin, TX
    Current Employee - Certificate Specialist I in Austin, TX

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    1. If you come from a background with little to no experience in a professional setting, this job is a great way to adapt yourself to a high profile business environment and it's an easy way to pad your resume with proven experience.

    2. Benefits and perks are (slightly) better than other entry-level positions

    3. Once you learn everything, this job is mostly exaggerated data entry. If you want something relatively stress-free and mindless to do while you catch up on podcasts, this isn't a bad way to kill a work week.

    4. Most of the people I work with are great and everyone here is nice

    5. All promotions are done internally and there are opportunities for advancement pretty often

    Cons

    1. The benefits are good, but the pay sucks. The pay structure might have been good 10 years ago when they set it up, but it's not good enough now especially when other entry level jobs in the same industry are paying more. There are bonuses in place for people who meet certain metrics each quarter, but they're not great, they're dependent on a broken system, and they take advantage of employees (putting in the work of 2-3 people should net you more than $200, guys).

    2. The training process is a four week intensive program that a lot of people fail and most drop out of. That's not to say that it's difficult, but this job appeals to very few people who are intelligent and patient enough to stick with it. If you're actually self-aware and professionally focused enough to read this review before you apply to this company then you're smart enough to get this job and get through the training. Regardless, it's discouraging to work for a company that brings in relatively few people who want to stick around, and even more discouraging that the people who do stick around are sometimes (kind of) a mess.

    3. On the corporate structure, our company is at the bottom. This means that any changes (like a department-wide pay increase or an upgrade to a glitchy, broken program **ten years out of date**) have to be approved by a corporate office that doesn't fully understand what we do or cares. The turnover rate for other departments outside of ours is pretty high so proving yourself to a higher-up and building a relationship can be pointless when they're gone a month later and they're replaced with a new person who just sees you as another faceless schmuck. Constantly having to define your role in this company over and over again even after you've proven your worth ten times over is incredibly demoralizing and defeating.

    Advice to ManagementAdvice

    Create more incentives or give higher bonuses to the people who pull more than their weight. If you can't keep people around then at least give more worth to the people who have stayed. Stop wasting money trying to train dead horses and invest more money in the people who are still around. Retaining good employees will be much more valuable (and cheaper) than hiring new ones.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 6 people found this helpful  

    Its a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies full-time (more than 10 years)

    Pros

    Company has a good reputation in the industry. Global platform. Its a paycheck. Not micromanaged.

    Cons

    Too much beaurocracy. New York has to approve everything. Too many managers, too many people with titles. Compensation is awful, raises and bonuses almost unheard of except for producers and top management.

    Cliquish, cant get ahead if you are not part of the in crowd. Entire departments outsourced to India, no job security at all. Anyone can get let go any day of the week.

    Employees are treated as expendable and are not valued. Turnover seems to be high, probably because of compensation. Noone is recognized except top producers ands senior management.

    Middle managers cannot get anything done without levels of approval above them. They also seem so worried about their own jobs, they are afraid to speak up or take initiative.

    HR appears to be a ghost department. One has no idea who to call or if there is anyone to call.

    Terrible inefficiencies in invoiving and accounting. Embarrasing to call clients asking for payment when they have already paid and accounting cant find their money.

    Company seems more interested in pouring money into marketing and technology initiatives than retaining talented employees.

    You cannot ever telecommute. If you have an appointment, you have to take the whole day off.

    Advice to ManagementAdvice

    A little value of employees goes a long way in morale and productivity. Stop the rah rah meetings until you can compensate people that are actually doing the work to make it a profitable company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Focus of What's Important at Marsh PCS Changes with Leadership Every Other Year - Hire This Year - Fire the Next Year!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Richmond, VA
    Current Employee - Vice President in Richmond, VA

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Benefits are Good, Tolerance of Diversity in the Workplace is a Plus for Those Who Need it; PTO is Excellent.

    Cons

    PCS is only about sales goals and making them at any and all costs these days; Zone Leaders reduced from 5 who knew their areas down to 2 who are under so much pressure to perform for a CEO from a prior position at an auto parts business of all things! It's insulting!

    Advice to ManagementAdvice

    Put someone in charge at the top who knows what a high net worth client is truly looking for - not someone who just wants to put $100M in new business on the books at all costs. The true costs will be losing your top management people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    was kind of ok not too good for people seeking careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Hoboken, NJ
    Current Employee - Senior Developer in Hoboken, NJ

    I have been working at Marsh & McLennan Companies as a contractor (less than an year)

    Pros

    good cubes and cafeteria. food seems cheap and good

    Cons

    lack of proper management and leads

    Advice to ManagementAdvice

    be more focussed in what is needed.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    great pay and experience, bad environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    great pay and experience. lots of employees with industry experience. great resources

    Cons

    environment is not very employee friendly. technology hampers ability to do work efficiently and effectively.

  7.  

    Waste of Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Salary was good, flexible hours. Friendly people to work with

    Cons

    High turnover. Lots of timult in office. They don't have your back if you make a mistake. Medical benefits are extremely expensive; much higher employee cost than other firms I've worked.

    Advice to ManagementAdvice

    Stop hiring people to fire them. Stop with the silly psychological testing of potential applicants; it hasn't worked. Need to look at management, or the absence thereof.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Credit Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst in Hoboken, NJ
    Current Employee - Credit Analyst in Hoboken, NJ

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Diversified company with significant opportunities to move around. If one is dissatisfied with one's job, one can switch to another until one finds the right fit.

    Cons

    Salary is not necessarily competitive because the know they can get away with it because of their good reputation as they are a global company.

    Advice to ManagementAdvice

    Staff can compensated better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Was great as KVI - not so much as Marsh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Urbandale, IA
    Current Employee - Anonymous Employee in Urbandale, IA

    I have been working at Marsh & McLennan Companies

    Pros

    Nice people
    Great benefits
    Varied work available

    Cons

    Don't expect to be paid well
    No raise in 3 years - despite consistent "above expectation" performance

    Advice to ManagementAdvice

    Develop internal staff instead of constantly looking outside the company for people who were developed by their previous employers.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Despite Senior Management's public comments on the importance of family...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President in Chicago, IL
    Current Employee - Vice President in Chicago, IL

    I have been working at Marsh & McLennan Companies

    Pros

    The company is one of the few left with a pension plan if you work at least 5 years. Generally, good benefits, but copays seem higher than the case with my prior employer and some of the limits on benefits seem low. Good place, however, if you want to get out the door before 5 PM. Few seem to stay after that in the office. Many positions allow you to work remotely, at least part of the time.

    Cons

    Lack of loyalty...company has no problem sacrificing employees even if revenues have long been known to be off the mark. Company lacks good systems to track basic details of who and how much business is done with which carrier in some business units.

    Disapproves of CEO
  11.  

    Senior Accountant, responsible for consolidating countries submission, which goes to SEC reporting in the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Associate in Hoboken, NJ
    Current Employee - Senior Associate in Hoboken, NJ

    I have been working at Marsh & McLennan Companies

    Pros

    The view of Hoboken, NJ office is just gorgeous, this is probably one of the season that I decide to stay in this company. You will meet a lot of nice and friendly colleagues in the company, which is a big plus.

    Cons

    The managers are the experts at what we are doing, but they lack the necessary management skills in general. In case of any organization changes or instructions to be distributed, you are literally sitting in the dark.

    Advice to ManagementAdvice

    I think appreciation and trust are the keys to keep the talents in your company. There are tons of talented ones in this organization, but I find the appreciation and trust somewhat lacking. For most of the time, only the upper level managers are aware of what is going on, the rest of the crew are kept in the dark, which discourage the engagement within the organization.

    Doesn't Recommend
    Approves of CEO

Marsh & McLennan Companies Photos

Lippincott offices
MMC HQ - 1166 Avenue of the Americas
North American Intern Retreat - Oliver Wyman
Conference Room

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