Marsh & McLennan Companies Reviews

Updated August 15, 2014
Updated August 15, 2014
299 Reviews

3.2
299 Reviews
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Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
90 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 26 reviews)

  • Good benefits and paid time off is generous (in 17 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • long hours and not the best management structure in place (in 8 reviews)

More Highlights

60 Employee Reviews Back to all reviews

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  1.  

    Old school thought process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Administrative  in  Urbandale, IA
    Former Employee - Benefit Administrative in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    Not many, they are not willing to change or listen to new ideas.

    Cons

    No raises
    Lack of communication and follow through
    Can't keep their clients as they do not wish to improve their methods

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great out of school experience but horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Marsh & McLennan Companies full-time for more than 5 years

    Pros

    Complex work experience with large fortune 100 clients

    Cons

    Pay and performance metric controllability

    Advice to ManagementAdvice

    Use a true balance scorecard approach that is actually tied to performance level of the employee and adjust pay when they are successful.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Horrible, not at all what i sold during the interview process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Urbandale, IA
    Former Employee - Supervisor in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time for more than a year

    Pros

    Corporate Structure
    On Site Cafe
    Broad locations worldwide

    Cons

    Pay/Rewards
    Politics - For success you must join in with the fake management onboard. I refused to play on the team.
    Too much red tape, very management heavy. It takes 5 weeks to get anything done
    Lots of waste- management, processes, system
    Systems and programs are from 1990 or earlier

    Advice to ManagementAdvice

    Maybe work to remove some of the inefficient management from the top and things will shift in the right direction.
    Invest in your technology, 1990 systems should be long gone if you want to become an winning organization.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    A great place to work so long as you sell, but don't expect a lot of support developing other skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Marsh & McLennan Companies full-time for more than 5 years

    Pros

    Upbeat, professional environment. Leadership tends to let middle management run the show. Charitable focus. Competitive salary.

    Cons

    Senior management can lose focus, allowing for some bad decisions to be made at the operational level. Commitment to employees, teamwork and winning seems to have been lost within MMA.

    Advice to ManagementAdvice

    Get back to doing the things that worked in the past. Such as incenting employees at all levels, encouraging employees and teamwork, and guiding middle management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    Its a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies full-time for more than 10 years

    Pros

    Company has a good reputation in the industry. Global platform. Its a paycheck. Not micromanaged.

    Cons

    Too much beaurocracy. New York has to approve everything. Too many managers, too many people with titles. Compensation is awful, raises and bonuses almost unheard of except for producers and top management.

    Cliquish, cant get ahead if you are not part of the in crowd. Entire departments outsourced to India, no job security at all. Anyone can get let go any day of the week.

    Employees are treated as expendable and are not valued. Turnover seems to be high, probably because of compensation. Noone is recognized except top producers ands senior management.

    Middle managers cannot get anything done without levels of approval above them. They also seem so worried about their own jobs, they are afraid to speak up or take initiative.

    HR appears to be a ghost department. One has no idea who to call or if there is anyone to call.

    Terrible inefficiencies in invoiving and accounting. Embarrasing to call clients asking for payment when they have already paid and accounting cant find their money.

    Company seems more interested in pouring money into marketing and technology initiatives than retaining talented employees.

    You cannot ever telecommute. If you have an appointment, you have to take the whole day off.

    Advice to ManagementAdvice

    A little value of employees goes a long way in morale and productivity. Stop the rah rah meetings until you can compensate people that are actually doing the work to make it a profitable company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Former PCS Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Advisor  in  Los Angeles, CA
    Former Employee - Client Advisor in Los Angeles, CA

    I worked at Marsh & McLennan Companies full-time for more than 3 years

    Pros

    Marsh employees are the best trained employees in the industry.

    Cons

    Local management seems to think they are above it all. They get away with treating hard working dedicated employees like dirt and even if employees file a complaint nothing is done about it by HR. And to add insult to injury those same managers get promoted and hard working valued employees get layed off.

    Advice to ManagementAdvice

    Make sure HR is documenting the employee complaints and pay attention, geez what does it take?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Deceptive and full of delusions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Urbandale, IA
    Former Employee - Senior Manager in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time for more than 5 years

    Pros

    Provides employment for the community

    Cons

    Executives are delusional and lack ethics. They LIVE IN A BUBBLE and are unable to stay focused on complex yet basic corporate tasks. No vision on why they exist (people, process or customer). BTW 2011-20xx leadership track record is poor! Inept (includes Sales and Operations) on leading complex business efforts allowing Urbandale to be successful with a solid business outcome. Consequentially Urbandale lost key people, lost big clients, revenue and ran up ALLOT of expense. High turnover as line staff gets laid off because customers leave and what remains is the bubble team (bullet-proof as have CEO mislead and confused). MMC recently did reorg but don't expect different results - same behaviors still exist; when faced with a challenge, bubble team goes underground; protocol now is to move the goal posts, identify blame and activate "death by PowerPoint". Next, managers and supervisors are pressured to focus on "bottom line" so they invoke unrealistic goals with fear and intimidation. Bubble team got no game! They have lost over $50M in revenue on 2 clients alone yet no one gets fired - bubble team is bullet proof because it exists throughout all Urbandale executive leadership. On the flip side; success has many fathers and expect to get trampled on 3rd floor as everyone is lined up to get recognition whereas failure is an orphan. Hand out titles like its fruit loops - by comparison AVP would be supervisor at respectable firm. Those with a conscience and integrity leave.

    Advice to ManagementAdvice

    Can't run a business off a PowerPoint

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Focus of What's Important at Marsh PCS Changes with Leadership Every Other Year - Hire This Year - Fire the Next Year!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Richmond, VA
    Current Employee - Vice President in Richmond, VA

    I have been working at Marsh & McLennan Companies full-time for more than a year

    Pros

    Benefits are Good, Tolerance of Diversity in the Workplace is a Plus for Those Who Need it; PTO is Excellent.

    Cons

    PCS is only about sales goals and making them at any and all costs these days; Zone Leaders reduced from 5 who knew their areas down to 2 who are under so much pressure to perform for a CEO from a prior position at an auto parts business of all things! It's insulting!

    Advice to ManagementAdvice

    Put someone in charge at the top who knows what a high net worth client is truly looking for - not someone who just wants to put $100M in new business on the books at all costs. The true costs will be losing your top management people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Indecisive and Arrogant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  San Antonio, TX
    Former Employee - Account Executive in San Antonio, TX

    I worked at Marsh & McLennan Companies full-time for more than 5 years

    Pros

    Global presence with some well trained and committed personnel

    Cons

    Diminishing performance and therefore reputation

    Advice to ManagementAdvice

    Stop assuming that relying on legacy a good business practice and begin working to earn trust, credibility...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    was kind of ok not too good for people seeking careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer  in  Hoboken, NJ
    Current Employee - Senior Developer in Hoboken, NJ

    I have been working at Marsh & McLennan Companies as a contractor for less than a year

    Pros

    good cubes and cafeteria. food seems cheap and good

    Cons

    lack of proper management and leads

    Advice to ManagementAdvice

    be more focussed in what is needed.

    Doesn't Recommend
    Disapproves of CEO

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