Marsh & McLennan Companies

www.marsh.com
Employer Engaged

Marsh & McLennan Companies Reviews

Updated February 9, 2015
Updated February 9, 2015
68 Reviews
2.0
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
68 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 18 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • Very little thought given to providing any sort of work/life balance to employees (in 5 reviews)

More Highlights

68 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Not the greatest company, but not the worst either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Hoboken, NJ
    Former Contractor - Anonymous Contractor in Hoboken, NJ

    I worked at Marsh & McLennan Companies as a contractor (less than a year)

    Pros

    The pay is relatively good here and there's lots of room for growth and advancement (if you fight for it). Most of the people here are exceptionally smart, friendly, and pleasant to work with. There's no formal training given in most departments but teammates are always willing to teach or help you if you ask. I would say the corporate culture here is pretty laidback. There's casual Fridays, occasional team luncheons, and celebratory happy hours. Can't say much regarding time-off policy but it seems to be fairly standard. Diversity of employees and corporate discounts are nice too here.

    Cons

    Lots of work and long days (sometimes even weekends). You are worked to the bone here, but I think most companies are like that nowadays. Processes are slow to change, sometimes unnecessarily convoluted, and often difficult to follow closely. Leadership here seems to be a little narrow-minded to me but the company does make their numbers every quarter. Benefit packages seem to be OK but I think more incentives could be offered to employees.

    Advice to ManagementAdvice

    If you want to retain your employees and keep them working hard, you need to offer more money or better incentives. Also, I would encourage you to offer more opportunities for team-building, creativity, and fun. It could go a long way with your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ

    I have been working at Marsh & McLennan Companies

    Pros

    Alot of good talent and good people.

    Cons

    Work loads are beyond comprehension.
    Employees are not valued shareholders are.
    I'ts about managements bonus.
    Squeeze every $ out employee's expense

    Advice to ManagementAdvice

    Valued employee's will produce shareholder value.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Morale taking a nose dive, no one seems to care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Irvine, CA
    Current Employee - Senior Vice President in Irvine, CA

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Sharp Colleagues
    Great Clients
    Resource specialists
    Unique and engaging projects

    Cons

    Work life balance is a joke - consultants often on road 75% of time
    Lots of quality staff leaving
    Dated technology
    Arrogant senior leadership
    Poor or zero raises past 6 years
    Last year have seen a palpable shift from management whereby share price outweighs employee morale/satisfaction/burnout

    Advice to ManagementAdvice

    You are overlooking the contributions of your client facing staff for the sake of analytics.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Good management team; Worst business partners evers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Chicago, IL
    Former Contractor - Anonymous Contractor in Chicago, IL

    I worked at Marsh & McLennan Companies as a contractor (less than a year)

    Pros

    I worked in Chicago so the location and facilities were great. My direct management team was very supportive of my work and gave me flexibility to do my job although it involved long days with evening and weekend work.

    Cons

    Company way too big and disjointed. Managers in other business units usually expected unrealistic turnaround times and if you didn't respond the same day, your management team was sometimes notified. Business partners didn't want to be bothered with questions that didn't pertain to their roles, They perceived that as you not knowing how to do your job and let your management team know that it was a inconvenience and that they also didn't appreciate it. Essentially, there was no spirit of collaboration and/or teamwork. There was no aspirations of working in unison. Managers in other departments typically provided an environment of fear and intimidation that went unchecked. It was all about instant results. In the brokerage world, that is the nature but there has to be realistic expectations. And forget about the work/life balance - it didn't exist. Although the benefits and compensation were good, it wasn't enough to keep me there which is probably the reason they had them in the first place. This was perhaps the most stressful environment I've ever worked in and I've worked with some very well recognized and respectable companies. Unfortunately, my management team was under constant fire and backlash to the point they couldn't manage effectively so I wish my experience would have been more profitable.

    Advice to ManagementAdvice

    Wake up... Your company will not sustain itself with this type of corporate culture and this culture seems to pride itself on "intelligence" while all the while promoting intolerance. There is a new generation of contemporaries out here that will not accept this style of leadership and will find work in other places. Do you hear what is being said?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Micromanaged, micromanaged, micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Private Client Services in Las Vegas, NV
    Former Employee - Private Client Services in Las Vegas, NV

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Salary is decent for Las Vegas area, benefits are good

    Cons

    The cons far outweigh any good at the Las Vegas location

    Advice to ManagementAdvice

    Treat employees like adults would be a good start

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A culture of revolving leadership. They never compensate for they work you give them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology Manager
    Current Employee - Information Technology Manager

    I have been working at Marsh & McLennan Companies full-time (more than 8 years)

    Pros

    Up until this year benefits were above average. Some of the technology team are driven and well supported. It really depends on you immediate boos.

    Cons

    In 8 years I have had a max of 2% raise every year. Salaries are below par and there is no training or room for advancement. Leadership lives in NYC or London in big towers. They are insular and out of touch with their employees. Mercer, the 'HR' company is a joke. Marsh is full of wannabes. Guy Carpenter is full or bloated egos. Oliver Wyman is full of egos that might give Guy Carpenter are run for it money. If your LGBT you'll never get fired for any drama. Discriminates against people who are not politically correct.

    Advice to ManagementAdvice

    Stop the drive to the bottom and stop outsourcing your staff to India.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    Good "in-between jobs" job, but not much else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certificate Specialist I in Austin, TX
    Current Employee - Certificate Specialist I in Austin, TX

    I have been working at Marsh & McLennan Companies full-time (more than a year)

    Pros

    1. If you come from a background with little to no experience in a professional setting, this job is a great way to adapt yourself to a high profile business environment and it's an easy way to pad your resume with proven experience.

    2. Benefits and perks are (slightly) better than other entry-level positions

    3. Once you learn everything, this job is mostly exaggerated data entry. If you want something relatively stress-free and mindless to do while you catch up on podcasts, this isn't a bad way to kill a work week.

    4. Most of the people I work with are great and everyone here is nice

    5. All promotions are done internally and there are opportunities for advancement pretty often

    Cons

    1. The benefits are good, but the pay sucks. The pay structure might have been good 10 years ago when they set it up, but it's not good enough now especially when other entry level jobs in the same industry are paying more. There are bonuses in place for people who meet certain metrics each quarter, but they're not great, they're dependent on a broken system, and they take advantage of employees (putting in the work of 2-3 people should net you more than $200, guys).

    2. The training process is a four week intensive program that a lot of people fail and most drop out of. That's not to say that it's difficult, but this job appeals to very few people who are intelligent and patient enough to stick with it. If you're actually self-aware and professionally focused enough to read this review before you apply to this company then you're smart enough to get this job and get through the training. Regardless, it's discouraging to work for a company that brings in relatively few people who want to stick around, and even more discouraging that the people who do stick around are sometimes (kind of) a mess.

    3. On the corporate structure, our company is at the bottom. This means that any changes (like a department-wide pay increase or an upgrade to a glitchy, broken program **ten years out of date**) have to be approved by a corporate office that doesn't fully understand what we do or cares. The turnover rate for other departments outside of ours is pretty high so proving yourself to a higher-up and building a relationship can be pointless when they're gone a month later and they're replaced with a new person who just sees you as another faceless schmuck. Constantly having to define your role in this company over and over again even after you've proven your worth ten times over is incredibly demoralizing and defeating.

    Advice to ManagementAdvice

    Create more incentives or give higher bonuses to the people who pull more than their weight. If you can't keep people around then at least give more worth to the people who have stayed. Stop wasting money trying to train dead horses and invest more money in the people who are still around. Retaining good employees will be much more valuable (and cheaper) than hiring new ones.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Participant Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Participant Service Representative in Norwood, MA
    Former Employee - Participant Service Representative in Norwood, MA

    I worked at Marsh & McLennan Companies full-time (less than a year)

    Pros

    Accumulated a decent amount of time off. Could switch shifts if you needed to and colleagues were willing. Lots of support during training. Could pick up overtime for extra pay, offered 401k.

    Cons

    Just about very move I made was being watched, every phone call listened to. Too much pressure put on employees. Phone reviews were often ridiculous. For example, I would be given points off for not saying a clients name three times.

    Advice to ManagementAdvice

    Don't put so much pressure on employees answering the phones and say how much time they can be given to answer a question, all while having to remember little things like repeating a clients name or how long they can put someone on hold. I am sure the client on the phone would much rather an employee take their time and get the correct information by waiting a little longer than having their representative worry about minor details such as their name being repeated or waiting on hold longer than a minute. Management should also be more available and open to employee questions when employees need guidance on the phones.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Old school thought process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefit Administrative in Urbandale, IA
    Former Employee - Benefit Administrative in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Not many, they are not willing to change or listen to new ideas.

    Cons

    No raises
    Lack of communication and follow through
    Can't keep their clients as they do not wish to improve their methods

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Data Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh & McLennan Companies

    Pros

    - Working with immedatiate team members is positive
    - Great flexibility with vacation - except for month end
    -Christmas gatherings

    Cons

    - Very little room for growth for employees at the lower end of the scale.
    - HUGE communication gap among colleagues.
    - Some employees tend to pawn off the work onto other colleagues and fear change and do not embrace new business processes. Senior veterans who have been with the company for ages cannot think outside the box and thus tend to like a lot of hand holding.

    Advice to ManagementAdvice

    -Give credit where credit is due. The company boasts about further learning and career development but management needs to reinforce this and look out for every employee under their wing. This should not be limited to individuals with senior roles.
    -Improve communication within deparments and make sure the message conveyed is uniform.
    -Consider revising the compensation matrix for all departments. Upper management tend to get bigger pay increases and bonuses, while the reamining employees get a 1% raise. In today's economy, the base salary for junior roles are well under the poverty line which is unfair. Take home pay amounts to nothing.
    - Look past the politics and power trip. Employees need to get the work done right to make the environment a good workplace for everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Marsh & McLennan Companies Photos

Work at Marsh & McLennan Companies? Share Your Experiences

Marsh & McLennan Companies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.