Marsh & McLennan Companies
3.1 of 5 268 reviews
www.mmc.com New York, NY 5000+ Employees

Marsh & McLennan Companies Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

3.1 268 reviews

                             

71% Approve of the CEO

Marsh & McLennan Companies President & CEO Daniel S. Glaser

Daniel S. Glaser

(76 ratings)

54% of employees recommend this company to a friend
57 Employee Reviews Back to all reviews
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Horrible, not at all what i sold during the interview process.

Supervisor (Former Employee)
Urbandale, IA

I worked at Marsh & McLennan Companies full-time for more than a year

ProsCorporate Structure
On Site Cafe
Broad locations worldwide

ConsPay/Rewards
Politics - For success you must join in with the fake management onboard. I refused to play on the team.
Too much red tape, very management heavy. It takes 5 weeks to get anything done
Lots of waste- management, processes, system
Systems and programs are from 1990 or earlier

Advice to Senior ManagementMaybe work to remove some of the inefficient management from the top and things will shift in the right direction.
Invest in your technology, 1990 systems should be long gone if you want to become an winning organization.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Relentless pressure in a company that cannot comprehend that Europe is made up of more than one country

Vice President (Current Employee)

I have been working at Marsh & McLennan Companies full-time for more than a year

ProsSenior roles get a good bonus and a reasonable salary - but they get their pound of flesh

ConsTotally relentless hard work - if you're in IT
Globalisation is talked about a lot but it is a one way process from these to the rest of the world. No other opinions count.

Advice to Senior ManagementWalk the talk with work life balance. - it doesn't exist!
Stop working your staff into the ground.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

A great place to work so long as you sell, but don't expect a lot of support developing other skills.

Anonymous Employee (Former Employee)
Boston, MA

I worked at Marsh & McLennan Companies full-time for more than 5 years

ProsUpbeat, professional environment. Leadership tends to let middle management run the show. Charitable focus. Competitive salary.

ConsSenior management can lose focus, allowing for some bad decisions to be made at the operational level. Commitment to employees, teamwork and winning seems to have been lost within MMA.

Advice to Senior ManagementGet back to doing the things that worked in the past. Such as incenting employees at all levels, encouraging employees and teamwork, and guiding middle management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

5 people found this helpful  

Its a paycheck

Anonymous Employee (Current Employee)

I have been working at Marsh & McLennan Companies full-time for more than 10 years

ProsCompany has a good reputation in the industry. Global platform. Its a paycheck. Not micromanaged.

ConsToo much beaurocracy. New York has to approve everything. Too many managers, too many people with titles. Compensation is awful, raises and bonuses almost unheard of except for producers and top management.

Cliquish, cant get ahead if you are not part of the in crowd. Entire departments outsourced to India, no job security at all. Anyone can get let go any day of the week.

Employees are treated as expendable and are not valued. Turnover seems to be high, probably because of compensation. Noone is recognized except top producers ands senior management.

Middle managers cannot get anything done without levels of approval above them. They also seem so worried about their own jobs, they are afraid to speak up or take initiative.

HR appears to be a ghost department. One has no idea who to call or if there is anyone to call.

Terrible inefficiencies in invoiving and accounting. Embarrasing to call clients asking for payment when they have already paid and accounting cant find their money.

Company seems more interested in pouring money into marketing and technology initiatives than retaining talented employees.

You cannot ever telecommute. If you have an appointment, you have to take the whole day off.

Advice to Senior ManagementA little value of employees goes a long way in morale and productivity. Stop the rah rah meetings until you can compensate people that are actually doing the work to make it a profitable company.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Former PCS Employee

Client Advisor (Former Employee)
Los Angeles, CA

I worked at Marsh & McLennan Companies full-time for more than 3 years

ProsMarsh employees are the best trained employees in the industry.

ConsLocal management seems to think they are above it all. They get away with treating hard working dedicated employees like dirt and even if employees file a complaint nothing is done about it by HR. And to add insult to injury those same managers get promoted and hard working valued employees get layed off.

Advice to Senior ManagementMake sure HR is documenting the employee complaints and pay attention, geez what does it take?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Focus of What's Important at Marsh PCS Changes with Leadership Every Other Year - Hire This Year - Fire the Next Year!

Vice President (Current Employee)
Richmond, VA

I have been working at Marsh & McLennan Companies full-time for more than a year

ProsBenefits are Good, Tolerance of Diversity in the Workplace is a Plus for Those Who Need it; PTO is Excellent.

ConsPCS is only about sales goals and making them at any and all costs these days; Zone Leaders reduced from 5 who knew their areas down to 2 who are under so much pressure to perform for a CEO from a prior position at an auto parts business of all things! It's insulting!

Advice to Senior ManagementPut someone in charge at the top who knows what a high net worth client is truly looking for - not someone who just wants to put $100M in new business on the books at all costs. The true costs will be losing your top management people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

3 people found this helpful  

Deceptive and full of delusions

Senior Manager (Former Employee)
Urbandale, IA

I worked at Marsh & McLennan Companies full-time for more than 5 years

ProsProvides employment for the community

ConsExecutives are delusional and lack ethics. They LIVE IN A BUBBLE and are unable to stay focused on complex yet basic corporate tasks. No vision on why they exist (people, process or customer). BTW 2011-20xx leadership track record is poor! Inept (includes Sales and Operations) on leading complex business efforts allowing Urbandale to be successful with a solid business outcome. Consequentially Urbandale lost key people, lost big clients, revenue and ran up ALLOT of expense. High turnover as line staff gets laid off because customers leave and what remains is the bubble team (bullet-proof as have CEO mislead and confused). MMC recently did reorg but don't expect different results - same behaviors still exist; when faced with a challenge, bubble team goes underground; protocol now is to move the goal posts, identify blame and activate "death by PowerPoint". Next, managers and supervisors are pressured to focus on "bottom line" so they invoke unrealistic goals with fear and intimidation. Bubble team got no game! They have lost over $50M in revenue on 2 clients alone yet no one gets fired - bubble team is bullet proof because it exists throughout all Urbandale executive leadership. On the flip side; success has many fathers and expect to get trampled on 3rd floor as everyone is lined up to get recognition whereas failure is an orphan. Hand out titles like its fruit loops - by comparison AVP would be supervisor at respectable firm. Those with a conscience and integrity leave.

Advice to Senior ManagementCan't run a business off a PowerPoint

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Indecisive and Arrogant

Account Executive (Former Employee)
San Antonio, TX

I worked at Marsh & McLennan Companies full-time for more than 5 years

ProsGlobal presence with some well trained and committed personnel

ConsDiminishing performance and therefore reputation

Advice to Senior ManagementStop assuming that relying on legacy a good business practice and begin working to earn trust, credibility...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

20th century administration in the midst of 21st century tools

Actuarial Analyst (Former Employee)

I worked at Marsh & McLennan Companies full-time for less than a year

ProsGlobal reach, range of services

ConsZero innovation, arrogant management, inefficient operations

Advice to Senior ManagementUnleash the analysts

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Great learning experience for First Time corporate employees

Anonymous Employee (Current Employee)

I have been working at Marsh & McLennan Companies full-time for more than a year

ProsThey offer a above average month bonus plus different benefits like HMO, Life Insurance etc
Great way to start your career in the insurance/broker industry as it is a well known global brand. Workplace is good especially if you are considering the office and people in it.

ConsPretty low starting salary in comparison to the workload you receive.
Not enough training for their R&F employees to grow in the business and possibly become better assets to the company. Low raise after a strong contribution year appraisal from management.

Advice to Senior ManagementI believe if management should try to train their R&F employees to motivate them in loving their job, as they are shown importance thru adequate salary, benefits and training. Also they should give their current employees better chance to step up the corporate ladder instead of looking to hire people outside the organization. This will boost employee morale and loyalty.

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Marsh & McLennan Companies? Contribute to the Community!

Marsh & McLennan Companies – Why Work for Us?

Marsh and McLennan Companies is the premier global professional services firm, providing advice and solutions in the areas of risk, strategy and human capital. Through our market leading brands: Marsh, Oliver Wyman… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Marsh & McLennan Companies reviews and ratings — including employee satisfaction and approval rating for Marsh & McLennan Companies CEO Daniel S. Glaser. All 57 reviews posted anonymously by Marsh & McLennan Companies employees.