Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com

Marsh & McLennan Companies Reviews

Updated August 21, 2014
Updated August 21, 2014
312 Reviews
3.2
312 Reviews
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Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
91 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 17 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • long hours and not the best management structure in place (in 8 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    STAY AWAY from this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Norwood, MA
    Former Employee - Call Center in Norwood, MA

    I worked at Marsh & McLennan Companies full-time (less than an year)

    Pros

    NONE absolutely none whatsoever at this company

    Cons

    Rude management, favoritism, condescending employees and managers, long hours, not enough compensation for what is being done-horrible company horrible people, horrible horrible horrible-ANYWHERE is better than MMC

    Advice to ManagementAdvice

    Remember that people are not know it-alls-and that they dont' like to be condescneded and told that they are doing EVERYTHING wrong!!! give a little credit where credit is due and don't be so critical of EVERYTHING-they are trying their best

    Doesn't Recommend
    Disapproves of CEO
  2. 7 people found this helpful  

    NO RAISES AT THIS COMPANY FOR YEARS. Very little upward mobility. Low employee morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Good work/life balance. Decent benefits. Good office location.

    Cons

    This company fails to tell you when they hire you that they have "frozen" raises for the past 5 years. They mislead you by saying that annual raises are given, when that is not the case. Nobody except for senior management gets a raise at this company, and they are handsomely paid. The company's excuse is the economic situation yet the company is doing very well financially. Upward mobility is hard to achieve, and you need to be extremely political and internally connected in order to move up. This company remains an old boys club and the few women that do get to senior leadership positions are even worse then the men. Employee morale is extremely low. Everyone is exasperated about the "raise freeze" and the apparent hiring freeze on much-needed administrative assistants.

    Advice to ManagementAdvice

    Give your employees raises and make them feel valued rather than disposable. Put people who actually know how to "manage" in managerial positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Administrative Assistant in New York, NY
    Current Employee - Senior Administrative Assistant in New York, NY

    I have been working at Marsh & McLennan Companies full-time (more than an year)

    Pros

    The managing directors and SVP are very thorough in what they know. They believe in their team of employees.

    Cons

    You should tell people when you are hiring them as an consultant vs. full time employee.

    Advice to ManagementAdvice

    Spend more time having belief in your employees. This firm could do so much better in their marketing efforts if they knew how to market ideas to their employees instead thinking of them as second rate citizens.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Terrible!!!! They are liars and cheats and cost people a way of living and send them to the unemployment line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Executive Assistant in New York, NY
    Current Employee - Senior Executive Assistant in New York, NY

    I have been working at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    No pros. Just be honest with your employees.

    Cons

    The cons are that they do not know how to conduct business. They obviously have taking in courses in marketing, sales or business administration. This is the most wasteful financial company ever.

    Advice to ManagementAdvice

    Hire people who have a desire to help the community in which they live in and not just volunteer because your name will get on the Marsh and McLennan newsletter. This company is so overrated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    fear based culture of incompetence managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Hoboken, NJ
    Former Employee - Senior Vice President in Hoboken, NJ

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    zero expectations or account ability for mistakes, I never saw anyone penalized for making a mistake there, but people were continually criticized for doing their jobs

    Cons

    culture of fear and belittling, the angriest management team I've ever seen, much more interested in scoring points off of each other, than in contributing to the business

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Terrible HR Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiting Coordinator in New York, NY
    Former Employee - Recruiting Coordinator in New York, NY

    I worked at Marsh & McLennan Companies as a contractor (less than an year)

    Pros

    They try to value their employees by promoting from within. Working in recruitment I saw many times over that when a position would open up they would try to promote someone at a lower level. Compensation seemed to be competitive across the organization.

    I had a good manager.

    Cons

    Technology is awful. The joke around the office is that if you start with a laptop on your first day then you're ahead of the game. Resources to help you get your job done are not easily accessible at all.

    While I did meet some very nice people, I would say there were quite a large number of people I did not enjoy working with and I would hesitate to label a lot of the people there as "professionals". Many people are very catty, negative, quick to blame everyone else if something goes wrong, they tend to write unprofessional and snooty e-mails. A lot of talking behind each others backs (more-so than in other organizations). People are clearly over-worked and a lot of people seem to have a zombie-like look because they are worn out and don't want to be there. I don't think I ever really heard someone say they fully enjoyed working there. No one seems to know what is going on, responsibilities are often unclear and the question of "which department is this handled by?" gets asked VERY often. I'm not the only one that feels this way, many people that work there felt the same way.

    I was on contract for 5 months and was miserable the majority of the time that I was there. They had me doing the work of two people then let me go and was told they were transitioning my responsibilities to someone else. I found out later they hired another temp to replace me? The quality of my work was fine considering all the things I had to deal with and keep track of, so that could not have been the reason to let me go. I was told that I was unable to log over-time hours unless those hours were prior-approved.

    Had I been offered full-time employment I would have turned it down. I'm happier being unemployed than having to work in that environment. My advice would be to stay away and save yourself the headache.

    Advice to ManagementAdvice

    You have a culture problem in this organization. For a company that has been around as long as MMC you should have had your act together a long time ago.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Worst Job in my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Des Moines, IA
    Former Employee - Customer Service Representative in Des Moines, IA

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    None that I can think of.

    Cons

    Not family friendly at all, Managers unconserned with there employees. Lack of education on their Supplemental Insurances!!! I worked in collections for 2 years before this and would much rather work in collections than Marsh C.S.

    Advice to ManagementAdvice

    You should be on top of all insurances and be more family friendly!

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Migraine Inducing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Even when trying to be objective, it is tough to come up with a positive.

    Cons

    False promises: From dual monitors to a new compensation plan, the only thing management followed through on was reworking the schedule so you're working unneeded overtime and more Saturdays.
    Underpaid: Low salary, no merit increases, horrible compensation for sales. I know of someone in the office who was making less than $100 more a paycheck after 6 years.
    No advancement opportunities: You will leave the company in the same role you were hired in at, plain and simple.
    Unprofessional Management: When your manager says "I don't play like that" in a meeting, you know you're in the wrong environment.
    Tardy occurrences: Yes, those things you got in high school for being 5 minutes late.
    Unreasonable: You have to use PTO for an appointment. You can only use that PTO and go to an appointment if there are less than 5 people (of 40 reps) taking the day off. How are you supposed to accomplish anything with that restriction?
    Management does not care about their employees: If it wasn't obvious from what was said above, there are plenty of other examples. Our input meant nothing. When forced OT was put on our schedule every Monday, there was no e-mail, no warning. We just showed up on that first Monday to find our lunch was cut to a half hour (it takes 20 minutes just to go out and get food), and a half hour added on to our schedule at the end of the day. Sure, an hour of OT is nothing. I worked 60 hours a week at my job prior to that. The reason I am upset is because the OT was not needed. We had no input on the matter. We would have all of the agents in our office sitting at our desks with no calls holding, just wanting to go home.

    This may seem bitter, but when you wake up every morning dreading going to work and just praying for a way out, you know the company is run poorly.

    Advice to ManagementAdvice

    Your employees are adults, start treating them that way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    It's a Swamp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Producer in New York, NY
    Former Employee - Producer in New York, NY

    I worked at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Some great managers. Great diversity unlike most insurance brokers.

    Cons

    No raises. Poor service. Money is in management not sales.

    Advice to ManagementAdvice

    Promote from within. All this outside talent you bring on board winds up getting canned anyway.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    paper pusher for a managing director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paper Pusher for Chief Risk Officer in Urbandale, IA
    Former Employee - Paper Pusher for Chief Risk Officer in Urbandale, IA

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    the cafeteria and the rented building

    Cons

    Managing director has no idea what he is doing - lies, lies and more lies - the greater good should be called the greater farse.

    Advice to ManagementAdvice

    complete the outsourcing you started and go away

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Marsh & McLennan Companies Photos

Lippincott offices
MMC HQ - 1166 Avenue of the Americas
North American Intern Retreat - Oliver Wyman
Conference Room

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