Marsh & McLennan Companies

  www.marsh.com
  www.marsh.com

Marsh & McLennan Companies Reviews

Updated December 15, 2014
Updated December 15, 2014
320 Reviews
3.2
320 Reviews
Rating Trends

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Marsh & McLennan Companies President & CEO Daniel S. Glaser
Daniel S. Glaser
96 Ratings

Review Highlights

Pros
  • Great Benefits, Work life balance depending on the department, name brand recognition (in 27 reviews)

  • Good benefits and paid time off is generous (in 18 reviews)


Cons
  • Noone is recognized except top producers ands senior management (in 13 reviews)

  • Very little thought given to providing any sort of work/life balance to employees (in 5 reviews)

More Highlights

91 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Got out at the right time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Representative in Milwaukee, WI
    Former Employee - Client Representative in Milwaukee, WI

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Benefits were good. Lots of networking opportunities - I think it is still true that at the top levels we have some of the best minds in the business.

    Cons

    Constant restructuring. Communication between levels not always transparent. Very little thought given to providing any sort of work/life balance to employees. 24/7 expected. Even in 2013, with smartphones and a paperless environment, they require you to live in a major city in order to have any advancement opportunities. Smart people live in places other than Manhattan.

    Advice to ManagementAdvice

    Stop applying the one size fits all approach across industries and geographies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    NOC engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Engineer in Louisville, KY
    Current Employee - NOC Engineer in Louisville, KY

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Generous time off (can choose 3x12, 4x10, or 5x8 work schedule). Good pay.

    Cons

    Boring, repetitive work. Frustrating bureaucracy. No path for upward mobility. No training.

    Advice to ManagementAdvice

    Management would neither solicit nor heed advice.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Certificate Specialist at Marsh McLennan in Austin, TX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certificate Specialist in Austin, TX
    Former Employee - Certificate Specialist in Austin, TX

    I worked at Marsh & McLennan Companies full-time (less than an year)

    Pros

    Marsh McLennan was very welcoming when I started. I was excited to get benefits after 30 days. The people were nice and the Austin office is cool.

    Cons

    After 2 weeks of in class training, they give a test. I scored very close to the passing grade but they let me go. No wonder they are always looking for people. High turnover is what I gathered when I was working there. The pay is not good at all for the amount of stress.

    Advice to ManagementAdvice

    Management seems really nice. I think the Certificate Specialist tests should be a bit easier. The actual cases are less hard than the actual tests given.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    In too deep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager II in Des Moines, IA
    Current Employee - Account Manager II in Des Moines, IA

    I have been working at Marsh & McLennan Companies full-time (less than an year)

    Pros

    Great pay and benefits and friendly people.

    Cons

    lackluster management and inadequate staffing.

    Advice to ManagementAdvice

    listen to your colleagues and stop staring at the "bottom line"

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Overall Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President
    Current Employee - Assistant Vice President

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Great learning environment, good (but expesive) medical benefits, average compensation

    Cons

    Coporate decisions are driving by what is best for share holders more so than what is best for employees.

    Advice to ManagementAdvice

    Pay those who you see as future leaders enought to keep them from leaving

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    good not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Director in New York, NY
    Former Employee - Managing Director in New York, NY

    I worked at Marsh & McLennan Companies full-time (more than 10 years)

    Pros

    Good company, strong client base, good opportunities for advancement

    Cons

    Revolving door for employees and managers. Blame game mentality.

    Advice to ManagementAdvice

    roll up your sleeves and join the fray!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Ok companies, too much focused on cost cutting instead of growing revenues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY

    I have been working at Marsh & McLennan Companies full-time (more than 3 years)

    Pros

    Good benefits, good work-life balance

    Cons

    Pay below market average, low bonus (unless you are in the C-suite level)

    Advice to ManagementAdvice

    Be more engaging, reward talent, share vision with middle management

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great name to have on your resume if you are interested in the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Placement Specialist
    Current Employee - Placement Specialist

    I have been working at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    Good people in the industry, good atmosphere to work in.

    Cons

    Lack of defined career path. In some segments, lots of turnover.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Senior Marketing Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Specialist in Des Moines, IA
    Former Employee - Senior Marketing Specialist in Des Moines, IA

    I worked at Marsh & McLennan Companies full-time (more than an year)

    Pros

    Good systems and training to complete your tasks.

    Cons

    Not very proactive, boring, repetitive job, with no room for creativity or growth.

    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    3 CEOs in 4 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Broker in San Francisco, CA
    Former Employee - Insurance Broker in San Francisco, CA

    I worked at Marsh & McLennan Companies full-time (more than 5 years)

    Pros

    - Many smart, knowledgeable, professionals
    - A fairly uniform world-wide brand
    - Broad spectrum of resources
    - A good place for young people to gain experience and responsibility
    - Decent wages and benefits for the middle rank-and-file
    - Very good compensation plans for senior and executive management
    - The Risk Management division (multi-nationals) traditionally had low turnover and excellent technical people
    - Extended benefits to Domestic Partners

    Cons

    - Very bloated, centralized management structure in New York HQ
    - Executive management's response to Spitzer's legal action in 2004 took 3 tumultuous years to stabilize and when the smoke cleared, a flattish, flexible decentralized organization had morphed into a rigid, authoritarian and increasingly out-of-step and out-of-touch management team.
    - Constant changing of technology platforms - most very, very bad - clunky and cumbersome.
    - 10s of millions of dollars spent on bespoke technology platforms - abandoned after a year or 2 - which really looks bad when you cyclically lay off hundreds of skilled workers.
    - Too many Managing Directors shuffling papers
    - Moving toward cheap, disposable workers
    - Middle Market business model can't compete with local and Regional
    - No longer stand out as knowledge leaders

    Advice to ManagementAdvice

    - Build a culture that values expert knowledge again. In fact, build a culture - yes, with real values; honesty, transparency - then walk the talk
    - Sell your Middle Market business - you're burning out your people in a doomed effort to compete with more flexible companies who focus solely on that sector. They do it better than you.
    - Focus on Risk Management
    - Send half your MDs out to pasture
    - Stop selling on price
    - Get rid of the commission structure - it provides the wrong incentives; selling cheap price and taking too long in the marketing cycle to do so thereby driving down profit - double whammy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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