Marshalls Reviews

Updated July 30, 2015
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4.0
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
58 Ratings

Pros
  • You can have a flexible schedule to work around another job or school (in 24 reviews)

  • Very flexible work schedule if you work part-time (in 19 reviews)

Cons
  • If you don't get credit cards you are in trouble (in 46 reviews)

  • Pay was just above minimum wage (in 44 reviews)

More Pros and Cons

147 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Marshalls

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible hours, raffles for meeting a certain store goal, and good pay.

    Cons

    Management can be hard to be around; rude.


  2. Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great for first job - People Are Friendly - Great Pay for Minors -Flexible Hours -Great for busy people -Discounts on all items

    Cons

    - Managers can forget about days that you claim you cannot work - Shortage of associates due to people just not showing up or not finding somebody to fill in the spot

    Advice to Management

    Try to be more understanding when people are not available on certain days because people have more priorities then just work.


  3. Wonderful company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls

    Recommends
    Recommends

    Pros

    I truly enjoyed my time with the company. Great co-workers, management, and customers allowed me to learn a lot of information. The company was willing to accommodate its employees especially when it came to schedule changes.

    Cons

    I didn't really see any downsides while working at Marshalls. I would say the benefits of a TJX card may want to be revamped, but in terms of the daily operations of the company I felt everything was done fairly effectively.

    Advice to Management

    Continue to encourage employees to move up in the ranks and provide more opportunities for employees to interact with customers in creative ways outside of simply TJX card benefits.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls

    Recommends
    Recommends

    Pros

    Payday every Friday, Discounts, Fair pay

    Cons

    There are no Cons. I really enjoyed working here.


  6. Marshalls

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Pros

    It's a good atmosphere, and you'll work with a diverse group of people. Schedules are generally flexible but less so than other jobs. If you communicate with management, you're usually okay.

    Cons

    You have to turn requests in three weeks in advance. It is completely on you if something other than an emergency comes up and you have a shift - you can trade it/give it to another employee, but that's about it.


  7. Merchandise Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls

    Approves of CEO
    Approves of CEO

    Pros

    Great company, learned a lot about customer service.

    Cons

    No real opportunities for growth


  8. Marshall's Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hollywood, FL
    Current Employee - Anonymous Employee in Hollywood, FL

    I have been working at Marshalls

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great place to work. They give fair hours.

    Cons

    Worst place to work during holidays

    Advice to Management

    great job


  9. Loved the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Marshalls part-time (More than 5 years)

    Positive Outlook
    Positive Outlook

    Pros

    I really liked working for this company, and wish I could continue to do so, but since I've gotten my degree I'd like to see where that leads me. The managers were always wonderful, and my coworkers were mostly lovely to be around. Really an exceptional company to work for.

    Cons

    It's a retail job. You get what you expect from the customers. That is to say that 80% are wonderful people, but you still have to deal with the 20% that make you want to just go home and cry, whether it's because of how they treat you or because they have no regard for how they conduct themselves in public and are totally okay with trashing a public space without a second thought.

    Advice to Management

    Revise your return policy to be no return no receipt. I think the majority of the theft I saw happened because people could walk out of the door with merchandise and then be able to return it the next day for store credit. It didn't help that it took YEARS to build up cases to prosecute career shoplifters, who in the mean time could steal thousands of dollars from the company. Also, put a time limit on returns. It is silly the number of times people would want to return things from over a year ago because they found something while clearing their closets.


  10. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Marshalls

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Such a nice place to work

    Cons

    nothing to complain about from my experience


  11. Marshalls

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls

    Approves of CEO
    Approves of CEO

    Pros

    Good company and great people. The managers were really nice but at times weren't really helpful. You get really good discounts and if your into fashion this store would be great for you.

    Cons

    Not a whole lot of pay. It's a whole lot of work just for minimum wage. Sometimes the manager were never really helpful, because it is an independent job. They were really strict about keeping everything in order.



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