Marshalls

  www.marshallsonline.com
  www.marshallsonline.com

Marshalls Reviews

Updated October 10, 2014
Updated October 10, 2014
430 Reviews
2.8
430 Reviews
Rating Trends

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Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
147 Ratings

Review Highlights

Pros
  • Flexible schedule for part-timers going to school (in 20 reviews)

  • Works as a easy part time job but there is very little potential for growth (in 18 reviews)


Cons
  • Very low pay : raise did not roll over with minimum wage hike (in 42 reviews)

  • I also understand that we have to push a store brand credit card to customers (in 41 reviews)

More Highlights

93 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I have enjoyed the experience

    Current Employee - Sales Associate/Cashier in Washington, DC
    Current Employee - Sales Associate/Cashier in Washington, DC

    I have been working at Marshalls part-time (more than an year)

    Pros

    I have been working here for almost three years during my college career. They are very flexible with my schedule, but during the summer there aren't guaranteed hours so I always have to keep a second job.

    Cons

    I work in a busy area so sometimes customers can be overly rude.

    Advice to ManagementAdvice

    Don't keep a supervisor around that consistently cause confrontation with the majority of the store employees without ever writing the person up because it cause a strain on employees and their ability to perform their job to the level of satisfaction they desire.

    No opinion of CEO
  2.  

    Great co-workers at Marshalls

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Stockton, CA
    Current Employee - Customer Service in Stockton, CA

    I have been working at Marshalls part-time (more than an year)

    Pros

    There are some amazing people that work here. You can have a flexible schedule to work around another job or school. The discount is always great and you get to see the new merchandise before anyone else

    Cons

    Not really room for advancement here. This is just a job not a career type of employer for the majority of its employees

    Advice to ManagementAdvice

    i think there should be a change in policy on how loss prevention is handled

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    The people are always there to help you. They are with you throughout the transition and provide you with a mentor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Gurnee, IL
    Current Employee - Sales Associate/Cashier in Gurnee, IL

    I have been working at Marshalls part-time (more than an year)

    Pros

    Great Environment
    Management is understanding and flexible

    Cons

    Low Pay
    Multiple Responsibilities at once

    Advice to ManagementAdvice

    Never understaff and continue with easing in a transition.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Las Cruces, CA
    Current Employee - Retail Sales Associate in Las Cruces, CA

    I have been working at Marshalls part-time (more than an year)

    Pros

    Great and helpful co-workers! They were also flexible with my school schedule.

    Cons

    Low starting pay, but with retail experience you might be able to negotiate.

    Recommends
  6.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Detroit, MI
    Former Employee - Store Manager in Detroit, MI

    I worked at Marshalls full-time (more than 3 years)

    Pros

    This is a great company to learn and grow with. There's always opportunity if you work hard and do your job.

    Cons

    It's hard to hire good people because the pay is low. But once they come to work here, they usually stay. Management sometimes is overworked making them hard to deal with

    Advice to ManagementAdvice

    Better pay!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Assistant Manager in Laguna Hills, CA
    Current Employee - Merchandise Assistant Manager in Laguna Hills, CA

    I have been working at Marshalls full-time (more than 10 years)

    Pros

    You can request days off, great benefits after a year of employment. Very flexible work schedule if you work part-time.

    Cons

    If your store doesn't have enough payroll, you'll end up doing most of the work.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Houston, TX
    Current Employee - Retail Sales Associate in Houston, TX

    I have been working at Marshalls part-time (less than an year)

    Pros

    The job is great. managers are fair and easy going and coworkers are welcoming. A great part time job for students. You can drop a shift just as easily as you can pick one up.

    Cons

    Discounts and benefits are pretty much non existent. you get a 10, sometimes 20% discount that barely takes off tax. They need to bump that up.

    Advice to ManagementAdvice

    Better employee advantages!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Not a bad job. Always stay busy so times goes by fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Okemos, MI
    Current Employee - Sales Associate in Okemos, MI

    I have been working at Marshalls part-time (more than an year)

    Pros

    Mostly busy work so you dont have to clock watch. Working on trucks days are the best, donthave to deal with customers.

    Cons

    Most of the time, you will have to work register at one point in time

    Advice to ManagementAdvice

    Always nice and fair with scheduling

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Pretty fun, and challenging on a daily basis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shoe Department in Cape May Court House, NJ
    Current Employee - Shoe Department in Cape May Court House, NJ

    I have been working at Marshalls part-time (more than an year)

    Pros

    I work in the shoe department and time flies very fast since there are usually a ton of shoes to put out.

    Cons

    Low wages and minimal hours, but the employees are usually a hoot to listen to. Customers are pretty much pigs and you must pick up after them as if they were kids.

    Advice to ManagementAdvice

    Use more psychology to get more work done. Commissions should be given on credit apps. There was a time when this was so.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Floor Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Marshalls part-time (more than 8 years)

    Pros

    The co-workers and managers are all very good people. Easy to talk to management about problems with schedule and some of the store policies. The managers are respectful of different cultures and try to make the work environment as friendly as possible while maintaining a professional relationship.

    Cons

    Some of the customers are obnoxious, and difficult to deal with. The Rewards Credit Card is given too much attention while other products by TJX- the Access Card and gift cards- are given little attention.

    Advice to ManagementAdvice

    Train the cashiers to be faster when ringing up customers, and inform them about the Access Rewards card.

    Recommends
    Positive Outlook
    Approves of CEO

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