Mary Kay

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Mary Kay Reviews

Updated February 15, 2015
Updated February 15, 2015
18 Reviews
1.0
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mary Kay President and CEO David B. Holl
David B. Holl
18 Ratings

Review Highlights

Pros
  • Place God first, family second and career third in my life (in 15 reviews)

  • Mary Kay is a debt-free, privately held company that operates by the Golden Rule, and teaches God first, Family second, Career third (in 14 reviews)


Cons
  • Unlike having accountability to an employer, it's necessary to develop the skill of self-discipline to succeed (in 10 reviews)

  • It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals (in 8 reviews)

More Highlights

18 Employee Reviews Back to all Reviews

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  1.  

    No Golden Rule Practiced Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Addison, TX
    Former Employee - Administrative Assistant in Addison, TX

    I worked at Mary Kay

    Pros

    Beautiful Building; grounds and building well-maintained

    Cons

    I was thrilled to be hired on a temp-to-perm basis as an administrative assistant to a Sales Development manager at MK Headquarters in Addison, TX. On my first day the drama and intrigue began. The 20-year experienced AA who was supposed to train me refused to do so and barely spoke to me for the entire time I was there. My manager, also a 20-year tenured employee, was aware of the situation and did nothing about it. I persevered anyway and was able to figure out much of the job on my own and with some assistance from a few of the other admins who took pity on me. There were strange alliances between co-workers in my group that I never understood. In the end, my manager blamed me for not fitting in to the group. At the three-month mark I asked if she was considering offering me a permanent position. The next day the agency called me and terminated my employment. My manager had told the agency I thought I was "too good" for the position!?!

    Advice to ManagementAdvice

    Hire some professional managers and get rid of the intrigue and the dead weight. You pay lip service to ideals that are no longer operating at your company, if in fact they ever were. There is no Golden Rule practiced; there is no spirit of helping others.

    Doesn't Recommend
  2.  

    Too many consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Beauty Consultant in Las Vegas, NV
    Current Employee - Independent Beauty Consultant in Las Vegas, NV

    I have been working at Mary Kay

    Pros

    Working on your own schedule. Good profit margins. Good training and support.

    Cons

    Not only are you competing with all the other markets for cosmetics, there are too many consultants out there. Even in your own warm market of friends and family, they already know someone else who is selling Mary Kay and have already tried the products. I couldn't get a skin care class together to save my life. After friends and family I tried advertising and talking to strangers at stores, etc. Most every one had heard of Mary Kay and already had a Mary Kay consultant if they were interested in the product. Unless you have money to get started with inventory, it is a tough way to build a business.

    Advice to ManagementAdvice

    It seems that I meet more people that "Used to be" a Mary Kay consultant than actual successful consultants. Without money to buy inventory when you start, failure is an almost certain. You claim to have an association with a credit card availability. Unless you have great credit and don't need credit, you don't qualify for your credit card. It's a black hole to get started or be successful unless you really don't need the money.

    Doesn't Recommend
    Negative Outlook
  3.  

    Mary Kay Beauty Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mary Kay part-time (more than a year)

    Pros

    I like that I can buy my makeup at a discount.

    Cons

    I don't like to be pushy.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Sad that God is 'used' and they destroy, rather than enrich women's lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mary Kay full-time (more than 10 years)

    Pros

    Finding a CMO who can actually take the business to the next level and who has the respect of the Sales Force and the following of many.

    Cons

    How popular are you? You can determine whether you are in trouble or not based on whether the HR leaders are talking to you. If you are considered popular, they love you....The IT department aren't taught anything except how to kiss up to leaders for promotions. They have no skills to take away from their time with the company.

    Advice to ManagementAdvice

    I would love to speak to our President, if I could find him. He has been MIA since he and HR secretively brought on the new COO - Thomas Cho to clean house. Cho has taken that task literally and already brought his own people in. It's obvious he likes to rule with fear. We have lost some great people, all direct, transparent, hardworking. Anyone who voice their opinions to Cho or HR have been fired. I know this will get worse before it improves. It's tough for us that are still here to watch in fear to see who will be next.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    overall a really bad time and waste of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mary Kay part-time

    Pros

    you will meet nice people

    Cons

    just about everything you can think of

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Mary Kay is such a scam

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sales Director With Mary Kay in Chicago, IL
    Former Contractor - Sales Director With Mary Kay in Chicago, IL

    I worked at Mary Kay as a contractor (more than 8 years)

    Pros

    There are no pros to working with this company. Rather than earning money, you will lose lots of money. No pros at all.

    Cons

    Backstabbing among directors, cheating to achieve "goals", shunning those who decide to leave, the list goes on and on. Lots of cons.

    Advice to ManagementAdvice

    Make this a legitimate company. Make it actually possible to make a living as a director. Require sales reports before giving sales "awards". There is so much you need to change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    4 stars not indicative of real company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Mary Kay full-time (more than 10 years)

    Pros

    Great benefits, good salaries and bonuses.

    Cons

    Everything. The 4 stars that this company has comes from the sales consultants and not from the people who actually work there. This is the worst company I have ever worked for. Your "friends" are just waiting to stab you in the back. Employees are fired for the smallest things. If they don't like you, they will find some way to get rid of you. Just don't ever work for this company. Mary Kay would roll over in her grave if she knew how employees were being treated now.

    Advice to ManagementAdvice

    Treat employees with dignity and respect. Actual corportate culture is the opposite of what they say their values are. Do what you say you will.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Nasty company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Administrative in Dallas, TX
    Former Contractor - Administrative in Dallas, TX

    I worked at Mary Kay as a contractor (less than a year)

    Pros

    Can't think of any. You can buy crap cosmetics for very cheap.

    Cons

    They used to be nice to work for when Mary Kay was alive. Now, the son took over and he treats people awful.

  10. 7 people found this helpful  

    The Most Disrespectful, Unprofessional and Political Company in My Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Addison, TX
    Former Employee - Anonymous Employee in Addison, TX

    I worked at Mary Kay

    Pros

    This company is having it's best year ever, apparently. Many people go to work here because of the core values of the company and it's mission from it's founder - to enrich womens lives. Unfortunately, the real culture of the company isn't what it's portrayed to be from the outside looking in.

    Cons

    Political and backstabbing. I was given no feedback on my job performance. Too many managers are plotting with each other to keep their jobs while plotting to get others fired.

    Meanwhile, they are not doing their jobs. They're making their employees do all their work which puts an incredible amount of pressure on the employees, who have no voice. They have no voice because the directors who oversee the managers give complete and blind support to their managers. This creates a large window of opportunity for abuse of power by the managers.

    Advice to ManagementAdvice

    Take a serious look at your middle managers who've been there for 12+ years. Then take a serious look at their managers, the directors. Actually seek out your employee-level workers and begin to build a conversation with them. Create a culture that promotes fairness to everyone, not supreme rule by a few. Make it okay to talk to someone about their managers if they feel they are being mistreated and taken advantage of. Send the message to management that they are not "untouchable" - that they are accountable for the well being of their team members - not just the sales numbers. Make their employees' approval count for something. Make it a two-way street. Give your employees a voice because their managers aren't giving them one. Base their performance reviews on how their employees rate them.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Great company for personal growth, camaraderie, and fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Independent Beauty Consultant in Saint Louis, MO
    Former Employee - Independent Beauty Consultant in Saint Louis, MO

    I worked at Mary Kay

    Pros

    Cosmetic discounts, fun acitvities for personal and professional growth; if you need a morale boost Mary Kay Cosmetics is the place you want to work!

    Cons

    Everyone is great, friendly, and will do anything to help you sell, however, if you have any aspirations of becoming a sales director you better prepare yourself for a ton of hours spent at meetings, events, and training the new consultants....all without pay! The only way you can make a real living is if you recruit hundreds of new beauty consultants, hope that they stay, and hope that they continue to order cosmetics so you get the commissions...or Love Check as they call it.

    Advice to ManagementAdvice

    Stop trying so desperately to recruit new individuals and hire real sales individuals and offer a base salary with sales quotas. I would also strongly suggest to stop allowing people to purchase the cosmetics at 50% off simply for ordering a certain amount each quarter. For the reps really trying to sell, it completely squashes your sales when eventually your customers hear of or find someone that doesn't sell Mary Kay, but they do order a certain amount each quarter, therefore, they can order through their friend or acquaintence for 50% off the retail price. If they can find someone to order it from for half the price, why on earth would they buy it from an independent rep....who is spending money for the mailings, flyers, and paying for all of the party supplies each time they hold an event in their own home to generate some sales.

    Doesn't Recommend

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