Mary Kay Reviews

Updated April 13, 2015
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17 Reviews
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Mary Kay President and CEO David B. Holl
David B. Holl
6 Ratings

17 Employee Reviews

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  1. not worth the headache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    I worked at Mary Kay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    you can make your own hours

    Cons

    everything else. the leaders are coniving and dont tell you everything up front you have to keep an inventory and the pay is only so-so if you sll anything at all

  2. Hard to get new customers, no insurance until 3rd or 4th level manager

    Current Freelancer - Independent Beauty Consultant in Erie, PA
    Current Freelancer - Independent Beauty Consultant in Erie, PA

    I have been working at Mary Kay (more than a year)

    Pros

    Lots of training, 50% commission is enticing for first time salespersons, managers easily accessible for additional one on one training, questions, and new product descriptions. Managers financial goals are based on how many recruits they have and how much they sell, so they are very motivated to keep you on their team.

    Cons

    Market saturation is an issue. In my area there are so many Mary Kay consultants that every person I reached out to either already had a consultant or said their sister/mother/cousin etc. sells it. Some products are tested on animals which was an issue for several of my prospects. Sales goals are based on how much inventory you buy from the company, not how much you actually sell. Small "trinkets" are "prizes" for actual sales, some obviously from the dollar store.

    Advice to Management

    Share the reality of the local market, and don't blow sunshine and rainbows about how easy it is to get new customers.

  3. Great Company but......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Events Coordinator in Dallas, TX
    Former Employee - Special Events Coordinator in Dallas, TX

    I worked at Mary Kay full-time (more than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great people, busy job responsibilities

    Cons

    All the good people have left/retired, worked approximately 70-80 hours per week, 8-9 months out of the year for very little pay.

    Advice to Management

    Spread the wealth!

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  5. Helpful (3)

    Actual Mary Kay "Employee"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist
    Current Employee - Specialist

    I have been working at Mary Kay full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Beautiful building, nice parking garage, good benefits, nice cafeteria

    Cons

    Let me first say that I am an actual "employee" at the corporate office and not an Independent Beauty Consultant (IBC). My first impression with Mary Kay was what an exciting place to work!

    I soon found out that Mary Kay's leadership and management style is stuck in the 80's. Here at Mary Kay it's decision by committee, it's who you know and not what you know, and it's appearance over results. Instead of encouraging out of the box thinking, they discourage it. In fact, people look down their noses at you when you mention how things are done some place else.

    I had great hopes when coming to Mary Kay, but now I feel as though I can't wait to get out! Here are a lot of managers with puffed up ego's who build empires to do nothing other than make themselves look good.

    In short, from the dress code (business professional) to it's lack of empowering people to make their own decisions, Mary Kay is stuck in the past and behind the times!

    Advice to Management

    Bring in new blood. Don't be afraid to change the culture.

  6. Helpful (2)

    Manager IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Addison, TX
    Current Employee - Project Manager in Addison, TX

    I have been working at Mary Kay full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Nice building, good pay, and bonuses.

    Cons

    The CIO is out to lunch. The VP's only care about their political standing. They don't have clues on how to get things done. Most projects take years to get implemented. They treat the staff like it should be a privilege to work there.

    Advice to Management

    Get rid of all Sr. Leadership at find people who are good at their job.

  7. The "Mary Kay Way" isn't their way

    Current Contractor - Print Shop Customer Service Representative in Addison, TX
    Current Contractor - Print Shop Customer Service Representative in Addison, TX

    I have been working at Mary Kay as a contractor (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The building is nice, as well as majority of the people who work there. The atmosphere in general is upbeat and professional.

    Cons

    Everyone is last minute, lazy, and wanting you to bend over backwards to make what they didn't have enough time to do happen.

    Advice to Management

    Evaluations need to be given to all employees. Management needs to re-evaluate some people that they have hired.

  8. Helpful (1)

    Project Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Leader in Addison, TX
    Former Contractor - Project Leader in Addison, TX

    I worked at Mary Kay as a contractor (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Thought the team was mature and fun - wrong.

    Cons

    The interview feedback was fabulous - they LOVED ME, per my recruiter. It all changed. The PM I worked with was intimidated and it showed. I was there to take her job. NOT. The lack of personality and social skills is ridiculous for someone in that position. Never heard anyone in management (or anywhere for that matter) start a sentence in a meeting with "Riddle me this...." till here. I was bored and they really needed an admin - not a PL. Challenges - stuck in the 80's - everyone has been there around 20+ years and it shows. Lots of stagnant individuals with narrow minds and Alexis Carrington power suits and hair to match.

    Advice to Management

    Get with the new millennium! Fresh blood, go getters with critical thinking skills are NOT bad!

  9. They said that it was easy to "sprinkle-in", but they were wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Working with people, getting free gifts and makeup, traveling with group,

    Cons

    If you have another job, don't even think about it. It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals. Plus, doing it as a younger member was extremely tough because people my age couldn't afford to spend $200 a month on makeup.

    Advice to Management

    There is no management, but I would tell them to give better coaches. Mine hardly ever worked with me and I had to do a lot of my first parties all by myself with no guidance.

  10. Helpful (6)

    Not so great under the glossy surface - Employee review not consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional in Addison, TX
    Current Employee - IT Professional in Addison, TX

    I have been working at Mary Kay full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent salary and generally good bonus. Generous (though not guaranteed) retirement account contribution by the company. Nice office building with ample garage parking. Benefits are OK though not the best. The company is generally stable thus turnover is low. Company values employee tenure. Corporate senior management makes efforts to show that company cares about employees. On the surface, the corporate culture appears positive and caring.

    Cons

    Looking beyond the shiny building, inspirational quotes from the founder and the formal attire, the day to day work environment is a lot less professional. Tenured and entrenched employees are very resistant to change. Limited internal opportunities and organizational silos lead to a highly political and low-trust culture. Turf-buidling, cronyism, backstabbing and bullying are rampant and often encouraged by upper management. Promotions are handed out based more on personal relationships than on merit. The appearance of working hard counts more than the actual work result. Org structure is siloed and top-heavy. Most mid-level managers are self-serving and only manage up to get the next promotion. They create unnecessary layers under them just to build a case for promotion or start pet projects to justify additional headcount. Truly good internal career opportunities are all earmarked for the hiring manager's buddies.

    Advice to Management

    Stop ignoring all the bad behavior of middle management. Reorganize to reduce the silos. Pay more attention to the true business value of the work than just the pure amount of work. Don't equate bullying to leadership. Tenure is not everything. Changes are good for business. Insisting doing things the same old way and refusing to streamline the processes will allow all the inefficiencies and wasted work to continue.

  11. Independent Beauty Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IBC in Tulsa, OK
    Current Employee - IBC in Tulsa, OK

    I have been working at Mary Kay part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good network of other IBCs

    Cons

    So many Mary Kay IBCs per area, makes it difficult to get new clients.

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