Mary Kay Reviews

Updated September 17, 2014
Updated September 17, 2014
293 Reviews
4.1
293 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Mary Kay President and CEO David B. Holl
David B. Holl
170 Ratings

Review Highlights

Pros
  • Place God first, family second and career third in my life (in 15 reviews)

  • Mary Kay is a debt-free, privately held company that operates by the Golden Rule, and teaches God first, Family second, Career third (in 14 reviews)


Cons
  • If you don't have self discipline and an entrepreneural spirit, this is not the career for you (in 8 reviews)

  • It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals (in 7 reviews)

More Highlights

228 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Sad that God is 'used' and they destroy, rather than enrich women's lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mary Kay full-time for more than 10 years

    Pros

    Finding a CMO who can actually take the business to the next level and who has the respect of the Sales Force and the following of many.

    Cons

    How popular are you? You can determine whether you are in trouble or not based on whether the HR leaders are talking to you. If you are considered popular, they love you....The IT department aren't taught anything except how to kiss up to leaders for promotions. They have no skills to take away from their time with the company.

    Advice to ManagementAdvice

    I would love to speak to our President, if I could find him. He has been MIA since he and HR secretively brought on the new COO - Thomas Cho to clean house. Cho has taken that task literally and already brought his own people in. It's obvious he likes to rule with fear. We have lost some great people, all direct, transparent, hardworking. Anyone who voice their opinions to Cho or HR have been fired. I know this will get worse before it improves. It's tough for us that are still here to watch in fear to see who will be next.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    overall a really bad time and waste of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mary Kay part-time

    Pros

    you will meet nice people

    Cons

    just about everything you can think of

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Lies, emotional traps, planning self-fortune on naive women's back

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Beauty Consultant  in  Montreal, QC (Canada)
    Current Employee - Independent Beauty Consultant in Montreal, QC (Canada)

    I have been working at Mary Kay part-time

    Pros

    The illusions of being part of a family and loving to help others...

    Cons

    When the illusion becomes reality and we discover that there aren't anything like sharing : it's all about making money and fooling newcomers.

    Advice to ManagementAdvice

    Make sure that the ones leading still have a heart, not a handful of marketing lies to get rich !

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Recruiting and team building will not materialize for most consultants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Team Leader
    Current Employee - Team Leader

    I have been working at Mary Kay

    Pros

    The sales side of the business is very straight forward. The skin care and cosmetics are excellent products and women do love them. I reached a #5 sales ranking for my National Area.

    Cons

    I became disenchanted when recruiting became the main focus. Definitely pressured into buying too big of an inventory. Cult-like culture was a turn-off.

    Advice to ManagementAdvice

    Let women embrace the sales aspect of the business rather than pushing them into team building.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Don't Join Mary Kay, they just want your thousands of dollars.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Independent Beauty Consultant  in  Dallas, TX
    Current Employee - Independent Beauty Consultant in Dallas, TX

    I have been working at Mary Kay

    Pros

    They will accept anyone with a credit card

    Cons

    You will be coerced into buying a large inventory on your credit card. You will definitely not be able to sell this product at these prices. The upper level directors are just trying to get you to make that initial investment. It doesn't work, don't get sucked in.

    Advice to ManagementAdvice

    Stop pushing inventory and lower your prices

    Doesn't Recommend
    Disapproves of CEO
  7. 5 people found this helpful  

    Not Worth Your Time or Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Independent Senior Beauty Consultant
    Current Employee - Independent Senior Beauty Consultant

    I have been working at Mary Kay

    Pros

    You set your own hours
    Meet really fantastic ladies
    Huge tax writes offs
    Discounted products for personal use
    Good support from others in the same business

    Cons

    Easy to get sucked into buying far too much product
    Have to sell a ton of product to start actually start netting money
    Pressure from your upline to buy more product
    Constantly changing products that leave you stuck with discontinued items that you can't sell
    All training, even weekly training meetings, has a fee
    Tax write offs don't make up for the money you lose trying to keep up with your inventory

    Advice to ManagementAdvice

    My advice is more for others who are thinking about being an Independent Beauty Consultant. It is a very small percentage that can actually make a living at this. To make it work, you really have to be able to devote at least the equivalent of a full time job to it. The idea that you can make full time income with part time hours is not true at all. Your upline makes money off of the product you purchase from the company (not sell) and off of everything that your downline purchases from the company. The stress of trying to hold down a full time job, take care of my husband, keep up with church responsibilities, and do Mary Kay is not pleasant. The motto is "God first, Family second, Career third," but the company doesn't give you a way to make it actually work. I wish the company was more forth coming about what it really takes to succeed with this. If you have nothing else to do with your life right now, it may be worth a shot. Otherwise, it's not worth it and you'll probably lose money like I did.

    Doesn't Recommend
    Disapproves of CEO
  8. 11 people found this helpful  

    Don’t drink the purple cool aid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Developer - E-Business .  in  Addison, TX
    Current Employee - Senior Developer - E-Business . in Addison, TX

    I have been working at Mary Kay

    Pros

    Good benefits and some brilliant IT people.

    Cons

    Well if you found this review buried among all the happy Orwellian life is wonderful at Mary Kay propaganda congratulations you’ve accomplished a small miracle.
    The truth is Mark Kay propagates a very cult like atmosphere and the cool aid here is poured very thick. The word ponzi is never spoken in the marble and glass halls of the corporate office. The party line is god first, family second and career third but that applies only to the sales force and it’s really just more propaganda. The only way to earn even a very modest living as a Mary Kay consultant is to push your career status to Sr. Director or above. Turnover in the sales force is typically over 50% a year. Half the company’s income is from China and the other foreign subsidiaries. My best suggestion is to do a LOT of research before taking the plunge as a consultant.
    Corporate employees in the IT departments are expected to work sixty plus hour s week if necessary in order to meet arbitrary deadlines. The FTE development staff is the best, many are brilliant at what they do and to retain them Mary Kay pays absolutely huge profit sharing bonuses every year.
    If you don’t have a conscious and don’t mind working for a company that exploits a sales force of brain washed women or working for callous and egotistical managers whose technical expertise was obsolete before main frames were replaced by PCs Mary Kay can be a lucrative place to work.
    Be warned though that stress levels are very high and morale is low. Upper management rules with an iron fist through sycophantic and incompetent mid-level managers who hand out arbitrary discipline freely to maintain an atmosphere of fear and urgency among the rank and file.
    Also many US jobs at Mary Kay are being moved to China so job security is tenuous at best.

    Advice to ManagementAdvice

    Go back to school and learn how software development is done in this century. At least pretend to live by “the golden rule” you so loudly proclaim at the corporate come to Jesus meetings.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Manager IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Addison, TX
    Current Employee - Project Manager in Addison, TX

    I have been working at Mary Kay full-time for more than 10 years

    Pros

    Nice building, good pay, and bonuses.

    Cons

    The CIO is out to lunch. The VP's only care about their political standing. They don't have clues on how to get things done. Most projects take years to get implemented. They treat the staff like it should be a privilege to work there.

    Advice to ManagementAdvice

    Get rid of all Sr. Leadership at find people who are good at their job.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    The "Mary Kay Way" isn't their way

    Current Employee - Print Shop Customer Service Representative  in  Addison, TX
    Current Employee - Print Shop Customer Service Representative in Addison, TX

    I have been working at Mary Kay as a contractor for less than a year

    Pros

    The building is nice, as well as majority of the people who work there. The atmosphere in general is upbeat and professional.

    Cons

    Everyone is last minute, lazy, and wanting you to bend over backwards to make what they didn't have enough time to do happen.

    Advice to ManagementAdvice

    Evaluations need to be given to all employees. Management needs to re-evaluate some people that they have hired.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Not so great under the glossy surface - Employee review not consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional  in  Addison, TX
    Current Employee - IT Professional in Addison, TX

    I have been working at Mary Kay full-time for more than 5 years

    Pros

    Decent salary and generally good bonus. Generous (though not guaranteed) retirement account contribution by the company. Nice office building with ample garage parking. Benefits are OK though not the best. The company is generally stable thus turnover is low. Company values employee tenure. Corporate senior management makes efforts to show that company cares about employees. On the surface, the corporate culture appears positive and caring.

    Cons

    Looking beyond the shiny building, inspirational quotes from the founder and the formal attire, the day to day work environment is a lot less professional. Tenured and entrenched employees are very resistant to change. Limited internal opportunities and organizational silos lead to a highly political and low-trust culture. Turf-buidling, cronyism, backstabbing and bullying are rampant and often encouraged by upper management. Promotions are handed out based more on personal relationships than on merit. The appearance of working hard counts more than the actual work result. Org structure is siloed and top-heavy. Most mid-level managers are self-serving and only manage up to get the next promotion. They create unnecessary layers under them just to build a case for promotion or start pet projects to justify additional headcount. Truly good internal career opportunities are all earmarked for the hiring manager's buddies.

    Advice to ManagementAdvice

    Stop ignoring all the bad behavior of middle management. Reorganize to reduce the silos. Pay more attention to the true business value of the work than just the pure amount of work. Don't equate bullying to leadership. Tenure is not everything. Changes are good for business. Insisting doing things the same old way and refusing to streamline the processes will allow all the inefficiencies and wasted work to continue.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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