MassMutual

  www.massmutual.com
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MassMutual Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.2 284 reviews

76% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(121 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment(in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program(in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients(in 8 reviews)

  • Older culture, try to use your connections for their own, no salary(in 9 reviews)

43 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Used to be a good company to work for

    Anonymous Employee (Former Employee)

    ProsIn the home office, commradre was noticable. People were very friendly and there was a nice work atmosphere. The company does offer some wonderful products, some of which are bar none, some of the best whole life and disability contracts in the industry.

    ConsNo room for growth. Upper management just wants to hire their friends.
    Moved the company (Enfield location) to Springfield...glad I left before this happened.
    Management is completely clueless. Hired McKinsey Consultants to come in and "clean house" It was not a good atmosphere to be working in. Very depressing

    Advice to Senior ManagementGet rid of management and start over. Literally. The upper level executives are out of touch with their employees. I would have liked to have stayed there for longer but with them firing people at their own will and without concern (and I mean really good people let go) they have no concern at all for the welfare of their employees. It's all about the bottom line and how much Crandall and the rest of the upper management team makes in salary and bonuses.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Financial Services Representative in San Francisco

    Financial Services Representative (Former Employee) San Francisco, CA

    ProsGood training and mentorship
    management really cares
    if you make it, you make it big - unlimited commission possibility

    ConsVery difficult to do well
    No real financial support - income is essentially all commission based; even if you get on the stipend, they are very coy about how easy it is to lose it
    Somewhat though products to sell

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    A good learning experience.

    Brokerage Assistant (Current Employee) Brentwood, TN

    ProsWorked with a great bunch of people.

    ConsGood ole boy company with good ole boy mentality.

    Advice to Senior ManagementThe GA at the agency I was with was not very understanding...had a temper and would blow up at the "Leadership" meetings at times. The one-on-ones were brutal, especially if you didn't have the right "take a ways"

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good if your interested in insurance sales

    Financial Advisor (Former Employee)

    ProsFlexible hrs. & no cap on earnings

    ConsVery sales oriented. A lot of cold calling. No leads and limited resources.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    It's a number game for MassMutual

    Sales Representative (Current Employee) Virginia Beach, VA

    ProsTraining at first on insurance products, comp if producing

    ConsNo lead source, farm your friends and families for products and have a wait and see attitude if you make it or not, Very High turnover equals more residual income for MassMutual and not have to pay the agent. Management for the most part are producing as well so they don't have time for you. Keep telling you to hang in there meanwhile your spending all your savings trying to "make it". Red tape ensures it take forever to get anything done and the amount of paper is to sell anything is absurd for this day and age. No salary, and if your trying to sell anthying other than insurance products your the "redheaded step child" .

    Advice to Senior ManagementStop pretending to be a fullservice shop when there's no support or too many restrictions for selling investment products, your an insurance company and that's all you really care about.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Bureaucratic, red-tape nightmare and endless frustration for IT Staff

    IT Staff (Current Employee) Springfield, MA

    ProsFrom an IT perspective you get exposure and experience to the latest Technology.
    The people you work with are the best asset and make the job worthwhile.
    They pay well, although it could be better since the money they offer is not enough to stave off any competition.
    flexible hours -- although this depends on your manager, which could change at a moments notice.
    work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

    ConsNo consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them.

    SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT.

    Overall SDLC process is a nightmare.

    For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void.

    Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

    Advice to Senior ManagementStart asking your Subject Matter Experts to design and develop options for you instead of trying doing it yourselves -- you wouldn't ask your Carpenter to perform Heart Surgery ...

    No one is going to provide any honest feedback for fear of reprisal. If you want honest feedback -- allow for Anonymous feedback.

    You are a big reason SDLC is not working -- because there's an unwritten exception process for executive leadership team and you are burning out your IT staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Used to be a good company to work for...

    Anonymous Employee (Former Employee) Enfield, CT

    ProsVacation time, 401(K)/Pension plan. Easy access, gym

    ConsAfter initial re-org (forgot what they called it -something about "excellence" when top down layoffs started, upper level mgrs were put in roles they were not suited for nor did they take the time to understand. The messsage our area heard was basically- be happy you have a job, and you are all replaceable. This was a company I was in for over 15 years and the plan was to do in daily, do a great job, give 100%+ all the time, and then retire. Well, if you were not the "bosses buddy" that did not happen. Nice company to start with, ended up not a nice company. Focus was only on the bottom dollar.

    Advice to Senior ManagementTalent comes in many shapes and forms. Be sure to keep your minds open to understand them, and your eyes open to see them. Reaching the better bottom dollar comes in many ways. Understand that.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Limited growth opportunities

    Anonymous Employee (Former Employee) Springfield, MA

    ProsSalary is ok, people are supportive of each other.

    ConsLimited career growth, very slow pace. People don't want to exceed expectations here, the status quo rules the day.

    Advice to Senior Managementfocus on career pathing.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    difficult

    Financial Services Professional (Current Employee) Farmington, CT

    ProsThe senior members are very knowledgeable and willing to help you advance in your career in sales, and some of the products are the best in the industry

    Cons-They expect you to start by selling to your family and friends, and don't provide you with any leads
    - very difficult if you don't have a good network and just got out of school, even though they assure you that you can succeed if you want
    - all commissions: No salary, No guarantees.

    Advice to Senior Managementdon't hire people right out of school; they are set up to fail. Help new employees find clients and take them on appointments with you

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    • Approves of CEO

     

    OK.

    Anonymous Employee (Current Employee) Enfield, CT

    ProsFinancially strong company. More job security

    ConsNo career growth opportunities or advancement

    Advice to Senior ManagementProvide way of giving anonymous feedback to management. Some groups exist in fear. In some cases, post-engagement survey action only worsened morale because senior management not interested in really engaging. It's all about the "show".

    No, I would not recommend this company to a friend

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