MassMutual
3.2 of 5 253 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Reviews

Updated Apr 1, 2014
All Employees Current Employees Only

3.2 253 reviews

                             

75% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(108 ratings)

57% of employees recommend this company to a friend
40 Employee Reviews Back to all reviews
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I help people maximize return for their money while minimizing risk and tax implication.

Financial Services Representative (Current Employee)
Los Angeles, CA

I have been working at MassMutual

ProsFinancial gain and independence are keys to a happy work life balance.

ConsIt takes a while to build a successful practice.

Advice to Senior ManagementGood training program. I feel like a more complete adviser than at NML. The product training is superior and I have learned creative ways to fund insurance programs, such as annuities, etc.

Yes, I would recommend this company to a friend

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It has been a very pleasant, rewarding career.

Anonymous Employee (Current Employee)
Springfield, MA

I have been working at MassMutual

Prosexcellent professional environment and enjoyable experience

Consdifficult barriers to entry and some annoying coworkers--mostly pleasant, though.

Yes, I would recommend this company to a friend

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Opportunity to be creative and be recognized for your achievements

Anonymous Employee (Current Employee)
Austin, TX

I have been working at MassMutual

ProsGreat leadership from management. They allow room for independence and creativity. I like how I don't get micromanaged, and get recognized for my achievements

ConsDue to the nature of the business, there's a high turnover rate so it's depressing seeing people go. We are in the process of hiring more managers, but it needs to get done quicker.

Advice to Senior ManagementKeep doing what you are doing, and find more ways to hire experienced producers to help the new entry level agents.

Yes, I would recommend this company to a friend

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Awesome opportunity for the outgoing and organized individual

Financial Services Professional (Current Employee)
Richmond, VA

I have been working at MassMutual

ProsUnlimited income opportunity with residual income from sales which can pay out over ten years.

One of the best overall product menus in the business, life insurance, disability insurance, group health, executive benefits plans, stocks and funds. MassMutual owns Oppenheimer Funds and uses MFS Funds which invesnted the mutual fund and was rated top overall fund family by Lipper for 2010.

The training is excellent. Often there are redundant classes, which you may opt out of, but for the business it's a great advantage to be able to schedule your appointment times and still get training.

The staff and support personnel are very experienced and can help you move your cases along.

ConsThe business is a sink or swim deal. You have to make enough cases the first three years to stay on your contract and there is no income if you don't sell product.

You will be expected / required to work some long days.

Advice to Senior ManagementThe experience I have had with this group is excellent. I can recommend highly the entire group as people who are great to work with.

Yes, I would recommend this company to a friend

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A gratifying career in which I have a professional responsibility to challenge clients to make tough decisions.

Anonymous Employee (Current Employee)
Rochester, NY

I have been working at MassMutual

Pros-You are your own boss, Sales Managers will have expectations, but in the end to be successful, you must own the expectations and exceed them giving the sales manager the opportunity to see your activity
-Everyday is different, I never look at my watch...this is not a 9-5 job

Cons-Stress
-First 2-3 year survival period, which i'm in now, I am grossly underpaid for the amount of work I do. But the saying is, as your starting out, you will be vastly underpaid for your work and time, but if you last, 5,6 years and beyond, you are vastly overpaid for the amount of time and work put in per day.

Advice to Senior ManagementStress the importance of becoming an expert in conversation skills, activities that make money/time management. Less focus on product.

Yes, I would recommend this company to a friend

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Outstanding personal and professional growth opportunity!

Anonymous Employee (Current Employee)
Rochester, NY

I have been working at MassMutual

ProsPersonal growth and professional performance are key drivers. Fun, fast paced and collaborative work environment.

ConsNot a place to hang out. Got to be highly motivated.

Advice to Senior ManagementKeep the momentum going and continue to invest in people.

Yes, I would recommend this company to a friend

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Excellent place for entrepreneurs to build their practice

Anonymous Employee (Current Employee)
Walnut Creek, CA

I have been working at MassMutual

ProsRigorous selection process, state of the art training on products and sales, very strong support staff, community focused, client service focus, strong leadership in agency and at the senior level of the company.

ConsLike any start up, long time to build practice

Advice to Senior ManagementHave more frequent, informal, all hands meetings to let us know how the agency is doing. Twice a year at LCA is nice, but even 30 minute meetings every 6 weeks would inspire even more loyalty.

Yes, I would recommend this company to a friend

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Good comfortable place to work.

Anonymous Employee (Current Employee)
Springfield, MA

I have been working at MassMutual

ProsI recommend MassMutual. Great place to work. Senior Management has a plan and does a good job keeping the vision and goals of the company clear and communicated.

ConsParking. No parking garage means lengthy walks in the cold, rain and heat.

Advice to Senior ManagementDoing a great job.

Yes, I would recommend this company to a friend

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A great atmosphere and encouragement of new advisors.

Financial Services Professional (Current Employee)
Walnut Creek, CA

I have been working at MassMutual

ProsAs a new advisor, I feel that their training and support is excellent. We have ongoing training twice weekly and mentorship through senior advisors for those like myself who are new to the business. Management of our (Walnut Creek) office is competent and always ready to share and help. My manager is part of my success as he available to me on a regular weekly basis to keep me moving in the right direction. I truly enjoy the great team environment and coworkers here who are friendly and open to giving me sales ideas and support.

ConsYou have to be deligent about time management and self reliance to become successful.

Advice to Senior ManagementKeep on offering the incentives, rewards and trips for all associates.

Yes, I would recommend this company to a friend

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MassMutual - A great company with a strong management staff.

Project Manager (Former Employee)
Springfield, MA

I worked at MassMutual

ProsMassutual has a strong work ethic and many nice people who work for the company. Most are happy to deliver results to a financially secure company. While the decisions don't always keep everyone happy (I for one was laid off) the managment staff makes solid decisions for the good of the organization.

ConsNo parking garage - lots of snow in the winter and heat in the summer.

Advice to Senior ManagementKeep up the good work and growing your results.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at MassMutual reviews and ratings — including employee satisfaction and approval rating for MassMutual CEO Roger W. Crandall. All 40 reviews posted anonymously by MassMutual employees.