MassMutual
3.2 of 5 276 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.2 276 reviews

                             

75% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(117 ratings)

57% of employees recommend this company to a friend
80 Employee Reviews Back to all reviews
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    Mutual company benefits bs public company

    Anonymous Employee (Current Employee)

    ProsDisciplined approach
    Professional and highly formal
    No worries about shareholders, priorities set with logic and financial reasoning

    ConsAwful work space
    Very small office area

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Decent company to work for

    Anonymous Employee (Former Employee)
    Springfield, MA

    ProsPay, flexibility, time off, work life balance, training

    ConsCan't think of any at this time

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    Nice Place

    Intern (Current Employee)
    Chicago, IL

    ProsExtreme flexibility (potential con if abused)
    -OPPORTUNITY to make a lot of money
    -Chance to help people
    -Your own business

    Cons100% comission
    -Takes a couple YEARS to build business
    -Lots of cold calling/phoning
    -Learn as you go
    -SPLIT comissions when starting out
    - ~70% turnover = your clients go to someone else when you decide to change careers

    Advice to Senior ManagementThis is a VERY tough business, but if you stick the first couple years of learning out, you can be very successful. Have a good +/-6 months of fallback savings to cover bills/ expenses when starting out.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sales Rep - Know what you're signing up for!

    Sales Representative (Former Employee)
    Indianapolis, IN

    Pros-Extreme flexibility (potential con if abused)
    -OPPORTUNITY to make a lot of money
    -Chance to help people
    -Your own business

    This is a VERY tough business, but if you stick the first couple years of learning out, you can be very successful. Have a good +/-6 months of fallback savings to cover bills/ expenses when starting out.

    Cons- 100% comission
    -Takes a couple YEARS to build business
    -Lots of cold calling/phoning
    -Learn as you go
    -SPLIT comissions when starting out
    - ~70% turnover = your clients go to someone else when you decide to change careers

    No, I would not recommend this company to a friend

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    Great place to start a career in life insurance

    Financial Services Professional (Current Employee)
    Chicago, IL

    ProsSenior managememt really cares about you and wants you to succeed. Excellent training, mentoring programs, competitive commision structure, could be a great career for someone who is good at building a book of business. Solid and stable company. Great people to work with. Everyone is really geniune and knowlegable. Very professional work setting.

    ConsTough industry, have to be good at prospecting, no base salary, have to pay for your own marketing, turn over high.

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    Financial Services Representative

    Financial Services Representative (Current Employee)
    Columbia, MD

    ProsGreat company to work for. They really care about their employees.

    ConsThey only reward with compensation.

    Advice to Senior ManagementStart a base salary and add commission.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great opportunity, only with better attention to producers

    Financial Advisor (Former Employee)
    San Jose, CA

    ProsGreat compensation, benefits and retirement opportunities to agents who are serious about succeeding. Superior permanent Life products that are tops in industry. Well known brand that is conservative in a time when conservative means much to consumers. This company is there to support you if you understand the idea of "What you put in is what you get out".

    ConsProducts outside permanent life products such as annuities need revamping to get more competitive with industry. The broker dealer needs to get in line with it's view on production as other top B.D's, not limiting Advisers in areas that other top B.D's approve of.

    Management is only as good as the General Agent at the helm of the agency. A compensation structure based solely on commission does not address separate motivational factors and therefore, commission alone will not adequately motivate nor retain a sales force. When there is obvious examples of sarcasm, lack of a serious attitude, as well as a rather negative environment, this can be quite difficult in a career position as a sales professional that is already extremely difficult. This only creates a real and perceived distance between yourself and most team members, as witnessed by a needlessly excessive personnel turnover of higher producing agents, especially when it’s done on the heels of a preference for weak candidates. “Salespeople Don't Quit Companies, They Leave Managers.”

    Advice to Senior ManagementPay attention to your agents in a way that you (or best practices) expect these agents to pay attention to their top clients(remember the ones who are responsible for our employment through their premiums)

    Yes, I would recommend this company to a friend

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    Experience in MassMutual

    Project Manager (Current Employee)
    Springfield, MA

    ProsGreat people and compensation with career opportunities

    ConsCulture is still very conservative but improving

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    • Culture & Values
           
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    Very positive organization that works with the sales team

    Financial Services Professional (Current Employee)
    Chicago, IL

    Prosas a field agent, I feel like the company works for me. It is nice to feel like they understand how challenging my career is and really work with the sales team.

    Consnot a lot of assistance with capital investments. It is very hard to continue to grow, because every dollar is out of your own pocket.

    Advice to Senior Managementretention isn't that tough, just takes money

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    A solid place to build your insurance career

    Financial Representative (Current Employee)
    Tampa, FL

    ProsFreedom and flexibility to choose how you want to build your practice. Excellent support with product knowledge and access to information. Excellent products to provide to your clients.

    ConsThere seems to be a lack of training in language for new recruits with contacting prospective clients and communicating the goals of their relationship. Commission only position, but some financing is available to people new to the industry.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at MassMutual reviews and ratings — including employee satisfaction and approval rating for MassMutual CEO Roger W. Crandall. All 80 reviews posted anonymously by MassMutual employees.