MassMutual

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MassMutual Reviews

Updated July 26, 2014
Updated July 26, 2014
292 Reviews

3.2
292 Reviews
Rating Trends

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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
124 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Close to home, cafe is ok

    Cons

    Bad management, inconsistent evaluations, worsening work life balance

    Advice to ManagementAdvice

    They won't read this anyway but there really aren't all of those work from opportunities, health benefits just ok.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Finance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Newport, RI
    Current Employee - Financial Advisor in Newport, RI

    Pros

    No Pros were found. You have to pay to work in this company.

    Cons

    Too much lies are involved. I was certified for life&health insurance, series 7, and series 66, however, they still want me to only sell an whole life insurance product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Like walking back into the 20th Century

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent benefits and bonus potential

    Cons

    Everything else - antiquainted management, processes and overall business mentality

    Advice to ManagementAdvice

    Step outside the gates of massmutual to see what the rest of the world is doing, and doing right!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Dangerous combination of leadership arrogance and ignorance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - High Middle Management, Insurance  in  Springfield, MA
    Current Employee - High Middle Management, Insurance in Springfield, MA

    Pros

    Good people at the lower levels, support each other, despite unhealthy environment

    Cons

    Leadership is inept, don't care, provide lip service, all awards and recognition for supporting work/family balance and working women is just for show. Politically charged, cut throat and twisted. If you're not "in favor," you're screwed. And a history of strong performance and proven track record means nothing if you get on insurance division leaders bad side.

    Advice to ManagementAdvice

    Dig deeper into what's going on under the covers. Instead of what your senior leaders are reporting. It's all spin.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Fine for tenured brokers

    Current Employee - Financial Representative
    Current Employee - Financial Representative

    Pros

    Great office
    Product line is comprehensive and high quality
    Technology is good
    Corporate support is very, very good.

    Cons

    Management tends to pay attention to new reps clients and not new reps.
    Franchises like to veer away from the company best practices.

    Advice to ManagementAdvice

    Focus on developing new talent instead of going after low hanging fruit. Sure it's sales, but that shouldn't preclude leadership.

  7. 1 person found this helpful  

    Used to be a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    friendly co-workers help make a poor working environment bearable.

    Cons

    Very poor leadership and a poor work/life balance. Culture is old school and generally against work from home arrangements. Tendency to be understaffed and excessive overtime is the norm. Not an open culture. Upper level management/executives are out of touch and not open to employee input for improving a very poor work environment.

    Advice to ManagementAdvice

    what you are doing right now isn't working. when you ask employees for input on your many surveys actually listen to what is being said.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Would not reccommend working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Virginia Beach, VA
    Current Employee - Financial Advisor in Virginia Beach, VA

    Pros

    Very good office staff; nice offices; quality products; ease of doing business; benefits

    Cons

    upper management not involved with day to day operations and not approachable or gets defensive; lower management robotic with their teachings; no help generating sales and no financial support to get started; appears that established agents have succeeded off the backs of people who quit within first year or two as their first sales are low relative to their income of residuals; worst case of good ol'e boy network you can imagine; unpleasant senior agents; we are asked to write in to "Best Places to Work in VA" so we can win; very unfavorable to women agents

    Advice to ManagementAdvice

    get in touch with agents coming along and ask what they need today not preach what used to be done 20 years ago; come off some of the money you all make and help new people get a good footing; don't make it so obvious what senior agents earn as it is very disheartening to see favoritism be rewarded

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Chesterfield, MO
    Current Employee - Financial Advisor in Chesterfield, MO

    Pros

    Unlimited potential, you can take days off without needing any approval

    Cons

    It is set up like a pyramid scheme. You have to pay to work here, anywhere from $300-500 a month. The worst part is everyone gets paid before you. I know one rep that was there made about $3000 the ENTIRE year and only saw $50 of it because the company had their hands in it before they even paid her.

    You pay for EVERYTHING, the "salary plus bonus" is a joke and not guaranteed

    Extremely high turnover rate

    Advice to ManagementAdvice

    Don't set new people up to fail and stop hiring new people just to steal their warm market

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Shocked Mass Mutual Would Ruin Their Name by Not Paying Employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Agent  in  Clifton, NJ
    Current Employee - Sales Agent in Clifton, NJ

    Pros

    I can't think of any pros

    Cons

    Worked there for 3 months, was charged mega fees for E&O insurance and was not even paid minimum wage! My take home for 3 Months of 40 hour weeks came out to $401.00 for the whole 3 months! That is less than 89-cents per hour! $401.00 was on 12 submitted applications.
    They ruined my life by lying to me that I would double my income by quitting my 70k job and going with them. .
    On top of that, they disputed my unemployment claim, claiming that I was an independent contractor....yet the ad I answered for the job said "employee" 4 times in it, and "independent contractor ZERO times.
    I lost at least $35,000.00 so far by believing their lies! And my family is struggling.

    Advice to ManagementAdvice

    Treat employees the way you would want your family to be treated in the work force.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Wont' give money back after being laid off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Material Handler  in  Vonore, TN
    Current Employee - Material Handler in Vonore, TN

    Pros

    None, to share. They are eating up my money.

    Cons

    Refuses to give money back, when I no longer work there and has no corporate number to call.

    Advice to ManagementAdvice

    Give your number to your customers so that problems with monies owed can be refered to.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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