MassMutual

  www.massmutual.com
  www.massmutual.com

MassMutual Reviews

Updated November 19, 2014
Updated November 19, 2014
318 Reviews
3.2
318 Reviews
Rating Trends

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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
132 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Financial Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Syracuse, NY
    Current Employee - Financial Services Professional in Syracuse, NY

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    Unlimited earning potential and flexibility

    Cons

    No salary or draw, no marketing, no leads, no support, no training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Been there, done that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at MassMutual full-time

    Pros

    There are really no pros that are good enough to mention.

    Cons

    It is behind the times
    Why have four of the same software when one could do - is anyone thinking of the expense?
    Management is overtly good old boys club and ignore their underlings
    What is with all the meetings?

    Advice to ManagementAdvice

    Rid yourselves of 3 layers of management
    MMWay is for the business not IT
    RSVP needs to move it or lose it

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Close to home, cafe is ok

    Cons

    Bad management, inconsistent evaluations, worsening work life balance

    Advice to ManagementAdvice

    They won't read this anyway but there really aren't all of those work from opportunities, health benefits just ok.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Finance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Newport, RI
    Current Employee - Financial Advisor in Newport, RI

    I have been working at MassMutual full-time (more than an year)

    Pros

    No Pros were found. You have to pay to work in this company.

    Cons

    Too much lies are involved. I was certified for life&health insurance, series 7, and series 66, however, they still want me to only sell an whole life insurance product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Like walking back into the 20th Century

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Decent benefits and bonus potential

    Cons

    Everything else - antiquainted management, processes and overall business mentality

    Advice to ManagementAdvice

    Step outside the gates of massmutual to see what the rest of the world is doing, and doing right!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Dangerous combination of leadership arrogance and ignorance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - High Middle Management, Insurance in Springfield, MA
    Current Employee - High Middle Management, Insurance in Springfield, MA

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Good people at the lower levels, support each other, despite unhealthy environment

    Cons

    Leadership is inept, don't care, provide lip service, all awards and recognition for supporting work/family balance and working women is just for show. Politically charged, cut throat and twisted. If you're not "in favor," you're screwed. And a history of strong performance and proven track record means nothing if you get on insurance division leaders bad side.

    Advice to ManagementAdvice

    Dig deeper into what's going on under the covers. Instead of what your senior leaders are reporting. It's all spin.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Fine for tenured brokers

    Current Employee - Financial Representative
    Current Employee - Financial Representative

    I have been working at MassMutual full-time (less than an year)

    Pros

    Great office
    Product line is comprehensive and high quality
    Technology is good
    Corporate support is very, very good.

    Cons

    Management tends to pay attention to new reps clients and not new reps.
    Franchises like to veer away from the company best practices.

    Advice to ManagementAdvice

    Focus on developing new talent instead of going after low hanging fruit. Sure it's sales, but that shouldn't preclude leadership.

  9. 1 person found this helpful  

    Used to be a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    friendly co-workers help make a poor working environment bearable.

    Cons

    Very poor leadership and a poor work/life balance. Culture is old school and generally against work from home arrangements. Tendency to be understaffed and excessive overtime is the norm. Not an open culture. Upper level management/executives are out of touch and not open to employee input for improving a very poor work environment.

    Advice to ManagementAdvice

    what you are doing right now isn't working. when you ask employees for input on your many surveys actually listen to what is being said.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Would not reccommend working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Virginia Beach, VA
    Current Employee - Financial Advisor in Virginia Beach, VA

    I have been working at MassMutual full-time (more than an year)

    Pros

    Very good office staff; nice offices; quality products; ease of doing business; benefits

    Cons

    upper management not involved with day to day operations and not approachable or gets defensive; lower management robotic with their teachings; no help generating sales and no financial support to get started; appears that established agents have succeeded off the backs of people who quit within first year or two as their first sales are low relative to their income of residuals; worst case of good ol'e boy network you can imagine; unpleasant senior agents; we are asked to write in to "Best Places to Work in VA" so we can win; very unfavorable to women agents

    Advice to ManagementAdvice

    get in touch with agents coming along and ask what they need today not preach what used to be done 20 years ago; come off some of the money you all make and help new people get a good footing; don't make it so obvious what senior agents earn as it is very disheartening to see favoritism be rewarded

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Chesterfield, MO
    Current Employee - Financial Advisor in Chesterfield, MO

    I have been working at MassMutual full-time (more than an year)

    Pros

    Unlimited potential, you can take days off without needing any approval

    Cons

    It is set up like a pyramid scheme. You have to pay to work here, anywhere from $300-500 a month. The worst part is everyone gets paid before you. I know one rep that was there made about $3000 the ENTIRE year and only saw $50 of it because the company had their hands in it before they even paid her.

    You pay for EVERYTHING, the "salary plus bonus" is a joke and not guaranteed

    Extremely high turnover rate

    Advice to ManagementAdvice

    Don't set new people up to fail and stop hiring new people just to steal their warm market

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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