MassMutual
3.2 of 5 253 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Reviews

Updated Apr 3, 2014
All Employees Current Employees Only

3.2 253 reviews

                             

75% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(108 ratings)

57% of employees recommend this company to a friend
144 Employee Reviews Back to all reviews
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Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

Financial Advisor (Current Employee)
Walnut Creek, CA

I have been working at MassMutual full-time for more than a year

ProsFrom the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

ConsIf you aren't ready to run a business and the risks associated with it, don't join.

Advice to Senior ManagementKeep continuing with the mentorship programs. Have more bonding events for new hires.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great culture of support and high performance

Anonymous Employee (Current Employee)

I have been working at MassMutual full-time for more than a year

ProsFrom the very second you walk into the office, there is a welcoming environment. You immediately feel that people are happy and that every single person matters in the organization. The core values of the company are growth, personal responsibility and work-life balance and it is clear that the company takes those seriously.

ConsOne thing to consider when working for the company as an advisor is there isn't a base pay. This can be very much seen as a pro or con. Pro being there is unlimited income potential with great benefits and for people that are high achievers, they will thrive in an environment like that. Con being you do need to have some savings when you first start to make sure you can survive the first couple months in the off-chance you don't get a commission check right away.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company with unlimited opportunity

Recruiting Intern (Current Employee)
Chicago, IL

I have been working at MassMutual as an intern for less than a year

ProsI started out as a Recruiting Intern and was offered a full time opportunity. My support team was amazing. I assisted the Executive Recruiting Director and Recruiting Director on human resource activities and daily recruiting duties. I learned strong and weak points about myself that have benefited my progress with the company. I have grown educationally as well as professionally working with Hoopis leadership team and partners.

ConsThe company is still in the development process so their is a lot of change to adapt to.

Advice to Senior ManagementContinue to assist your agents, interns, and staff in bettering themselves and you will always have a dedicated team of workers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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They focus on ensuring your success.

Financial Professional (Current Employee)
Minneapolis, MN

I have been working at MassMutual full-time for less than a year

ProsTraining is very comprehensive. The support team is willing and able to answer any questions you have, both while learning and when fully experienced. Everyone in each regional office seems to support one another in other offices if they are dealing with business there.

ConsNot a whole lot of guaranteed pay, if any, for some positions. There is a whole lot of information and techniques to learn to fully do job task, but to the motivated individuals, this is no problem.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The possibility's are endless

Agent (Current Employee)
Buffalo, NY

I have been working at MassMutual full-time for less than a year

ProsMake your own schedule
Great products to sell
unlimited income potential
The G.A. at my location is a class act and will do what ever he can to help.
No micro management.
A declining base salary provided.

ConsYou are left to your own devices and your poor work discipline may bite you.
Being a 1099 employee

Advice to Senior ManagementStudy your Buffalo Office and replicate it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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solid company

Insurance Agent (Current Employee)
Seattle, WA

I have been working at MassMutual full-time for less than a year

Prosability to manage your own business

ConsTraining is a little tough, but you get what you need to know

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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6 people found this helpful  

Good people. Flexible work environment. Informative training

Financial Advisor (Current Employee)
San Francisco, CA

I have been working at MassMutual full-time for less than a year

ProsThis is a fun place to work at. Don't get me wrong, it's a lot of hard work. However, the people are good here. If you've looked at other Financial Advisor firms, they have a very cut throat culture. Here, people help each other out and like to hang out together. Work hard and play hard. Management does a good job in helping people who need help. When I interviewed I read negative reviews before, but went for it anyways. Based on what I think, is that for people who complained about the training is probably because they weren't working hard. Management would go out of their way to help you if you're willing to put the work in it. I've seen it myself, because I get all the support I need. I strongly stand behind that. I do seem some guys here that don't work that hard, and they probably won't make it. Those will probably be the guys that complain. The guys that I see who make it are very driven and systematic. There's a good chunk of guys that do well. There's guys here who started out of college and struggled the first couple years making little money. And now they make anywhere from over $200k-$1m. These guys motivate me because they told me the key to it is to just stick in through the hard times. I think training is really good here. Their classes are really informative. Their mentorship is a really good learning experience for me. I sucked when I first did it, but got helped out with the coaching. My advice to people who are interviewing for this is that you got to want to make a lot of money to make it in this business. The guys that are structured themselves and are willing to put in the work are the ones that do well. After that you can be like someone here in this office who makes $500k and works 3 days a week. That's what I'm going for.

ConsThis is a tough one to figure out, but I think that because the office is a very entrepreneurial environment, some people take advantage of that. I think with the flexible schedule, some guys here get lazy in putting in what you're doing. I know the culture is set up with this environment. For me, I just stick with what I'm doing and follow the strong players. Don't get me wrong, some of these guys that struggle are really great guys. Nice and helpful. But I think they don't do what they say they'll do. We'll see if they can turn it around.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

Great training program to learn how to start your business

Financial Services Representative (Current Employee)
San Francisco, CA

I have been working at MassMutual full-time for more than 3 years

ProsThe training program here was great. They taught me not only all the technical training, but how to build an overall plan. My coworkers here were very friendly and helpful. It's really good to be in a place where people hang out with each other and like to help each other out. I feel like it is a great support structure.

ConsHardest part about this job is to prospect for clients. I've got a lot better with the training they have here so there is a learning curve to become really good at what you do. It feels good when you get it.

Advice to Senior ManagementI'd like to see management share this training with more people so that there's more brand awareness.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Excellent Company

Tech Specialist (Current Employee)
Springfield, MA

I have been working at MassMutual full-time for more than a year

ProsA great corporate culture. My coworkers and manager are bright, kind and work hard for their customers. We share our experiences, and build on our reosurces to have fun, work hard and get the job done right. The company is on the right track, both in IT and in Finance and the Finanacial advisors are really on the ball.

ConsNone I can honestly think of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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MassMutual Review

Financial Analyst (Current Employee)
Newport Beach, CA

I have been working at MassMutual full-time for more than a year

ProsGreat working environment and benefits

ConsLack of guidance during training

Advice to Senior ManagementBetter training process

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at MassMutual reviews and ratings — including employee satisfaction and approval rating for MassMutual CEO Roger W. Crandall. All 144 reviews posted anonymously by MassMutual employees.