MassMutual Reviews

Updated March 16, 2015
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3.0
96 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
150 Ratings

96 Employee Reviews

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  1. Fun job for the right person

    Current Intern - Recruiter in San Jose, CA
    Current Intern - Recruiter in San Jose, CA

    I have been working at MassMutual as an intern (less than a year)

    Pros

    Flexible schedule
    Hands off management approach
    Bonuses

    Cons

    Running out of applicants
    Limited access to databases

  2. Good company but not enough growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    great job out of college

    Cons

    commission based pay, low growth

    Advice to ManagementAdvice

    focus on career growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. People were helpful, however no base salary, all commission. People will not be satisfied with slow start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Philadelphia, PA
    Former Employee - Financial Services Representative in Philadelphia, PA

    I worked at MassMutual full-time (less than a year)

    Pros

    People are helpful when you are starting out

    Cons

    No base salary which one needs out of college, all commission

    Advice to ManagementAdvice

    Have a small base salary for recent college grads.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Stable, Comfortable, but not what I wanted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Springfield, MA
    Former Employee - Communications Specialist in Springfield, MA

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Good salary
    Good benefits
    Standardized corporate ladder for a clear career path
    Great work-life balance

    Cons

    Far too corporate
    You're a cog in a big machine, and nothing more
    Suffocating, conservative culture
    No room for creativity or passion
    Everything is surrounded by red tape

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. Opportunity seems to be for the outsiders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Springfield, MA
    Current Employee - Information Systems in Springfield, MA

    I have been working at MassMutual

    Pros

    The HR environment is fairly friendly for a big company. For IT work at home is common allowing you to easily manage things like contractors at home.

    Cons

    The lines of authority and spans of control are very confusing. Frequent, partially thought out, re-orgs have made it difficult to make progress. Promotion and growth opportunities for mid-career professionals seem to be limited as management favors outsiders.

    Advice to ManagementAdvice

    Find better ways to interact with staff. Many of them can make a bigger contribution if you found a way to enable that.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. A few years in and opportunities exist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    offers good benefits, most people are passionate about their work, opportunity to have an impact on culture - as long as the company is committed to making changes

    Cons

    IT changes strategy often and has difficulty engaging all levels of management to ensure success, which leads to frustration

    Advice to ManagementAdvice

    Put competent people in management roles and then encourage professional growth of their respective teams

    Recommends
    Positive Outlook
    Approves of CEO
  8. Workplace Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    The independent nature of each agent conveys an element of independence that allows you to determine the best way to accomplish tasks without much micromanaging

    Cons

    There is lacking a sense of responsibility from management regarding the agents operations. Generally if you hit a roadblock, you are on your own.

    Advice to ManagementAdvice

    Find a middle ground that allows you to offer more assistance and guidance to agents

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Intern Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Springfield, MA
    Former Employee - Intern in Springfield, MA

    I worked at MassMutual full-time (less than a year)

    Pros

    Learned a lot, collaborated with other interns

    Cons

    Wish I could have explored other departments

    Advice to ManagementAdvice

    Make more options available for internships

    Doesn't Recommend
    Neutral Outlook
  10. Great experience, but all commission can suck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in Minneapolis, MN
    Former Employee - Financial Advisor in Minneapolis, MN

    I worked at MassMutual

    Pros

    You learn a lot about yourself, get good training, and great experience.

    Cons

    All commission and the turnaround for underwriting can take forever. Hopefully you have some money saved up before starting. Also the charge you for things like internet and your own postage. Really tough to make it.

    Advice to ManagementAdvice

    Don't nickle and dime advisors and provide a base.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Started off well, but didn't like what the role turned out to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Enfield, CT
    Current Employee - Account Manager in Enfield, CT

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    Good people to work with, decent work/life balance with the option to work from home.

    Cons

    Senior leaders aren't genuine, compensation is too low

    Advice to ManagementAdvice

    Listen to your employees, implement better training/more resources, better comp

    Recommends
    Negative Outlook

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MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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