MassMutual Reviews

Updated June 29, 2015
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
31 Ratings

Pros
  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)

  • Good Benefits (tuition assistance) and amenities on site (in 8 reviews)

Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, completely commisisons (in 9 reviews)

More Pros and Cons

113 Employee Reviews

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  1. It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Little Rock, AR
    Current Employee - Financial Services Representative in Little Rock, AR

    I have been working at MassMutual

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large, established company. Excellent, company laptop was provided. MassMutual has a strong online presence. They provide tools necessary to become successful.

    Cons

    The life insurance industry is a very difficult segment to get started in because it is so saturated. 100% commission pay, so if you don't sell, you don't get paid.


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual (More than 3 years)

    Pros

    Excellent formal training classes and on line programs. A good opportunity for a self motivated hard working person to have career growth potential.

    Cons

    Commission only it's a good idea need to have several months of savings before starting this position. Long hours and need to work some nights and occasional Saturday's.

    Advice to Management

    As with most firms there were some good managers and others who were too demanding and not good at being patient or being good teachers.


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA

    I worked at MassMutual (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good processes. Good Transparency. Escalations do not reflect on person escalating.

    Cons

    Turbulent times for Project Managers. Many are leaving.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. can be a good career, but low chances of success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    you get a chance to own your own book of business, flexible work schedule. if you have prior connections it can help get you started. If you can get a nice pipeline up and running it can be fairly lucrative.

    Cons

    Pure commission so if you don't bring in business you don't get paid. Can be stressful and difficult when working colder markets. it it a shotgun approach to basically see what sticks,. The turnover in the industry is very high for this reason. Don't go in unless you're willing to work hard. And even then you still might not make it.

    Advice to Management

    they provide great support but managers change frequently as people come and go quite often.


  6. Data Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at MassMutual as an intern (Less than a year)

    Pros

    Good place to work.
    They give importance to interns.
    Interns get opportunity to attend workshops.

    Cons

    There was a gap between interns and full time employee.
    Full-time job is not offered.


  7. Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Dividends from policies for clients

    Cons

    Poor support for advisors in the industry


  8. financial representative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    work environment, no one over your shoulder

    Cons

    commision only, no base salary


  9. sr project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at MassMutual full-time (More than 8 years)

    Pros

    average work life balance for family person

    Cons

    Limited opportunity of moving up


  10. Claim Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Examiner in Springfield, MA
    Current Employee - Claim Examiner in Springfield, MA

    I have been working at MassMutual full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lots of extra perks - in-house Starbucks, gift shop, dry cleaners, barber shop, salon, tech bar. Full cafeteria offers price breaks every M.W,F

    Cons

    Multiple systems slow things down and the systems are antiquated; Operations are VERY process-driven which tends to bog things down instead of moving things forward.

    Advice to Management

    Listen to your front line and fully utilize what talents new team members bring to the table. Not leveraging someone's experience in a role that they have performed for another employer for 10+ years because they have not been in place for at least a year is just shooting yourself in the foot.


  11. Helpful (2)

    Insurance Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    Unlimited income potential. You really can make good money in this business if you have what it takes.

    Cons

    Commission-only. You will starve to death if you can't sell anything, and it's not as easy as you might think.

    Advice to Management

    Be more realistic up front about what the real odds are for making a living in this business. Nobody should try this if they can't afford the ramp-up time.



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