MassMutual

  www.massmutual.com
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MassMutual Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.2 284 reviews

76% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(121 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment(in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program(in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients(in 8 reviews)

  • Older culture, try to use your connections for their own, no salary(in 9 reviews)

77 Employee Reviews Back to all reviews
in
    • Culture & Values
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    Financial Advisor

    Financial Advisor (Current Employee) Harrisburg, PA

    ProsGood training, and strong back office.

    ConsLong hours with little reward many months.

    Yes, I would recommend this company to a friend

     

    extensive training

    Anonymous Employee (Current Employee)

    Prosdecent pay, decent benefits, there is a lot to take from peers and network, multiple satellite locations, team work and effort

    Constraining is long, tedious and a bit overwhelming, there is a lot of information that is covered and must catch on fast to be successful in position, serious call volume with an array of participant issues, 11 vacay days, 3 personal, 3 sick, must rollover 40 of those hours, scheduling is not the best

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    Company needs to revise compensation program. Constant turnover because of low and inconsistent pay.

    Financial Services Professional (Former Employee) Scottsdale, AZ

    ProsOverall good company with a good public reputation.

    ConsCompensation and training are poor.

    Advice to Senior ManagementPut together at base pay plus commission compensation package and a much more comprehensive training 3 month program. Doing this would increase the overall professionalism of the organization and it would develop much stronger and knowledgable CAREER Agents. Hiring anyone who has a perceived good warm market and then depleting this warm market over a year or so is not conducive to building a strong organization of seasoned and professional Agents. Most Agents don't stay with company more than a year.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was an interesting experience working at MassMutual as an intern; however, I was mostly stuck making copies.

    Intern (Former Employee) Houston, TX

    ProsFrom my observation the commission for agents is pretty competitive with other financial services companies. I think is one is looking for a career in sales, MassMutual would be a good place for them.

    ConsSome employees told me that the only perk of working at MassMutual longterm was that they get one more day of vacation each year, and that's about it. I saw some agents become managers; however, I do not think that their salary increased (actually, it might have decreased).

    Advice to Senior Managementn/a

    No, I would not recommend this company to a friend

    • Culture & Values
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    Good Company, Tough to get started

    Anonymous Employee (Former Employee)

    ProsGreat Mentorship and training

    ConsDifficult to start if your network is limited.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Intern/Starting as financial adviser

    Intern (Former Employee)

    ProsGreat connections, hands on management, pay to get certified as broker, intensive training program

    ConsOlder culture, try to use your connections for their own, no salary

    Advice to Senior ManagementTake a look at more recent corporate cultures, the cubical feel and old school management style seems out of date. Needs more of a fun and exciting atmosphere.

    Yes, I would recommend this company to a friend

     

    Great company, tough to get going

    Anonymous Employee (Former Employee) Chicago, IL

    ProsGreat company and people to work with

    ConsIt is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

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    financial representative

    Financial Services Representative (Former Employee) Bethesda, MD

    Prosflexible schedule place to work with compesation.

    Consonly commission and no salary.

    Advice to Senior Managementno comment for advice to management

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Excellent Leadership Team, but some middle management DUDs at the corporate office in Springfield

    Assistant Vice President LEAN Change Leader (Former Employee) Springfield, MA

    ProsExcellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great facilities and employee amenities on campus; pleasant grounds and surroundings; excellent security. Company is positioned well for future growth.

    ConsWhile the company promotes an open culture of coaching and feedback, some middle management in the company's Center of Excellence is mostly about negative feedback and rarely coaches direct reports on how they can get better in their role. As a mutual company it's less like a smaller private company and more like a Fortune 500 with similar bureaucracy and politics.

    Advice to Senior ManagementContinue with the current strategic direction, you're on the right track.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Short

    Sales (Former Employee) Richmond, VA

    ProsThey require passing life insurance exams

    ConsManagement has a bunch of stern figures

    Yes, I would recommend this company to a friend

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