MassMutual Reviews

Updated June 30, 2015
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5.0
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
33 Ratings

Pros
  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)

  • Good Benefits (tuition assistance) and amenities on site (in 8 reviews)

Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, completely commisisons (in 9 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Relationship Manager

    Former Employee - Customer Relationship Manager in Agawam, MA
    Former Employee - Customer Relationship Manager in Agawam, MA

    I worked at MassMutual (More than 10 years)

    Pros

    Company Pros are flexible work schedules, extended family medical leave, benefit packages as well as company match. These are GREAT perks.

    Cons

    Lack of Diversity in Management


  2. Love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Compensation, the nice people and great benefits are amazing with good opportunities
    People
    Benefits
    Scheduling
    Holidays

    Cons

    None I have had absolutely no bad experience with the company
    None
    None
    None
    None

    Advice to Management

    Thank you for all your help


  3. This job helps people and families plan and achieve financial goals and provides accountability.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    This company is wonderful

    Cons

    There are no cons to this business


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Registered Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Wilkes-Barre, PA
    Current Employee - Financial Services Representative in Wilkes-Barre, PA

    I have been working at MassMutual full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training. Products are unrivaled in the insurance industry. This company invests a lot of money in providing the field force with technology to streamline the planning process from start to finish.

    Cons

    Commission only. Which is difficult when just starting out of college with a small natural market. Daily activity is key.

    Advice to Management

    Focus on training new agents how to block and tackle to be able to build a financial services practice. Weed out older agents who don't want to grow new talent, and just want to take advantage of newer agents.


  6. Account Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, nice people, great place to work

    Cons

    Technology upgrades are taking too long


  7. Helpful (1)

    Great Experience So Far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been in financial services for 8 years. This is the third company I've come to. My overall experience here has been phenomenal. I think this is an industry where it is either for you or it's not. If you know this is the industry for you than this may be a great play to hang your hat.

    PROS: 3 year vesting, great bonus structure, high renewal rates, product flexibility, non-captive, happy and positive environment, Most of all...they do what right for the client 100% of the time. I can get behind that.

    Cons

    There is very little support for prospecting for new agent who don't have a market, but the tough ones make it through. They need better lead systems to get people up and running. Very independent, so if you don't naturally take a ton of initiative it will be tough for you to thrive.

    Advice to Management

    Do more on the costs to help out new agent. Set the bar higher and fire these people no making any money!


  8. FA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to work for.

    Cons

    They should offer base pay


  9. This is a great company. I enjoyed all my years working there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Consultant in Springfield, MA
    Former Employee - Marketing Consultant in Springfield, MA

    I worked at MassMutual full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great people work there.

    Cons

    Depending on your position it can be very busy and stressful at times, but the pros still out way cons.

    Advice to Management

    None. My experience the management overall stayed on top of things and kept a good pulse on what employees did.


  10. Best company ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant
    Current Employee - Executive Assistant

    I have been working at MassMutual full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people and especially management are just AWESOME.
    Salary
    Work-life balance & flexibility
    Benefits

    Cons

    Some communication issues around technology but other then that can't find any cons so far after 3 years!

    Advice to Management

    Keep up the great work. Very proud to work here!


  11. MassMutual Raleigh-Durham Agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very professionally run agency. Having worked in financial services for many years...I also found their Staff to be very efficient. Responsive to an Agent's needs. And, quick turnaround time when it comes to paperwork processing and their back office Underwriting team.. They're very generous with Marketing dollars if you show results.

    Cons

    Commission based business, of course...



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