MassMutual

www.massmutual.com

MassMutual Reviews

Updated January 27, 2015
Updated January 27, 2015
340 Reviews
3.2
340 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
140 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

192 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lots of smart FLAs, senior management is disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA
    Current Employee - Systems Specialist in Springfield, MA

    I have been working at MassMutual full-time (more than 10 years)

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to ManagementAdvice

    You ask for input from FLAs, then do not listen.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Opportunity seems to be for the outsiders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in Springfield, MA
    Current Employee - Information Systems in Springfield, MA

    I have been working at MassMutual

    Pros

    The HR environment is fairly friendly for a big company. For IT work at home is common allowing you to easily manage things like contractors at home.

    Cons

    The lines of authority and spans of control are very confusing. Frequent, partially thought out, re-orgs have made it difficult to make progress. Promotion and growth opportunities for mid-career professionals seem to be limited as management favors outsiders.

    Advice to ManagementAdvice

    Find better ways to interact with staff. Many of them can make a bigger contribution if you found a way to enable that.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A few years in and opportunities exist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    offers good benefits, most people are passionate about their work, opportunity to have an impact on culture - as long as the company is committed to making changes

    Cons

    IT changes strategy often and has difficulty engaging all levels of management to ensure success, which leads to frustration

    Advice to ManagementAdvice

    Put competent people in management roles and then encourage professional growth of their respective teams

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Flexible time, great money an great work environment

    Cons

    lack of internal asistance

  6.  

    Managers make or break your experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Pasadena, CA
    Current Employee - Financial Services Professional in Pasadena, CA

    I have been working at MassMutual full-time (more than a year)

    Pros

    Lots of potential to make money
    Truly impact the life of others
    Good training (dependent on agency)
    Flexible schedule
    Mobility and Promotion outlook is also high

    Cons

    Commission only + training allowance

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best Financial Services Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in Austin, TX
    Current Employee - Agent in Austin, TX

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    -Training and support is the best I have seen.
    -Able to sell products other than Mass Mutual which allows you to be a true advisor and not a salesman.
    -Opportunity for growth
    -Very strong compensation play with unlimited income potential
    -Ability to build your business the way you want.

    Cons

    -Can be a challenge in the beginning due to a large learning curve
    -Commission only

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  8.  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Leadership in phoenix Arizona un-oragnized and unethical

    Cons

    Leadership in phoenix arizona unoragnized and unethical

    Advice to ManagementAdvice

    Hire Leaders who are qualified to lead and not just friends

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Great company. Great support behind advisors.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Great training program. Good experienced Advisors willing to work with you and help you to get your business started. Competitive products.

    Cons

    Being 100% commission is daunting but ultimately they believe that it will motivate you to earn and learn faster. It also creates extra pressure of not making money for awhile possibly .

  10. 1 person found this helpful  

    Started off well, but didn't like what the role turned out to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Enfield, CT
    Current Employee - Account Manager in Enfield, CT

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    Good people to work with, decent work/life balance with the option to work from home.

    Cons

    Senior leaders aren't genuine, compensation is too low

    Advice to ManagementAdvice

    Listen to your employees, implement better training/more resources, better comp

    Recommends
    Negative Outlook
  11.  

    Great company for entrepreneurial people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Philadelphia, PA
    Current Employee - Financial Services Representative in Philadelphia, PA

    I have been working at MassMutual

    Pros

    Great company, excellent benefits, definitely a great working experience for me

    Cons

    No base salary. 100% commission. It's a tough job for people who is so used to work as they need to

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

+ Add Photo

Work at MassMutual? Share Your Experiences

MassMutual

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.