MassMutual Reviews

Updated June 29, 2015
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229 Employee Reviews

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  1. Account Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, nice people, great place to work

    Cons

    Technology upgrades are taking too long


  2. Helpful (1)

    Great Experience So Far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been in financial services for 8 years. This is the third company I've come to. My overall experience here has been phenomenal. I think this is an industry where it is either for you or it's not. If you know this is the industry for you than this may be a great play to hang your hat.

    PROS: 3 year vesting, great bonus structure, high renewal rates, product flexibility, non-captive, happy and positive environment, Most of all...they do what right for the client 100% of the time. I can get behind that.

    Cons

    There is very little support for prospecting for new agent who don't have a market, but the tough ones make it through. They need better lead systems to get people up and running. Very independent, so if you don't naturally take a ton of initiative it will be tough for you to thrive.

    Advice to Management

    Do more on the costs to help out new agent. Set the bar higher and fire these people no making any money!


  3. financial representative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    work environment, no one over your shoulder

    Cons

    commision only, no base salary


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Solid Company
    Clear communication on pay

    Cons

    High E&O premiums with no choice of coverage company
    Technology like most insurance companies

    Advice to Management

    Fix the technology for the advisers to be more user friendly. The producer site is impossible to find anything you need, especially in an emergency. Bouncing around different pages to find what you need is aggravating.


  6. Good Company, Long-term View

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits even with recent changes, flexible work arrangements, long-term view versus quarterly pressures, forward thinking, expanding digital capabilities and functionality

    Cons

    limited opportunity for advancement in management ranks, flat organization, taking lean management to the extreme at times. Middle management feel stifling at times.


  7. sr project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at MassMutual full-time (More than 8 years)

    Pros

    average work life balance for family person

    Cons

    Limited opportunity of moving up


  8. Claim Examiner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Examiner in Springfield, MA
    Current Employee - Claim Examiner in Springfield, MA

    I have been working at MassMutual full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Lots of extra perks - in-house Starbucks, gift shop, dry cleaners, barber shop, salon, tech bar. Full cafeteria offers price breaks every M.W,F

    Cons

    Multiple systems slow things down and the systems are antiquated; Operations are VERY process-driven which tends to bog things down instead of moving things forward.

    Advice to Management

    Listen to your front line and fully utilize what talents new team members bring to the table. Not leveraging someone's experience in a role that they have performed for another employer for 10+ years because they have not been in place for at least a year is just shooting yourself in the foot.


  9. Make sure you understand why you chose your career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at MassMutual as a contractor

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The continuous training and support from the team.

    Cons

    If you don't give up there will not be any.


  10. It is competitive

    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at MassMutual as a contractor

    Pros

    Room for growth at MassMutual

    Cons

    A lot of competition among employees


  11. Culture in transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Employee perks: Employee Mall area with Collaborative spaces, Wellness support, On site conveniences - Credit Union, Dry Cleaner, Salon, Store.

    Cons

    Heavy politics and lack of accountability for leadership.



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