MassMutual Reviews

Updated September 11, 2014
Updated September 11, 2014
301 Reviews
3.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

80 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company, tough to get going

    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at MassMutual full-time for more than a year

    Pros

    Great company and people to work with

    Cons

    It is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

  2.  

    financial representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Bethesda, MD
    Former Employee - Financial Services Representative in Bethesda, MD

    I worked at MassMutual full-time for more than a year

    Pros

    flexible schedule place to work with compesation.

    Cons

    only commission and no salary.

    Advice to ManagementAdvice

    no comment for advice to management

  3.  

    Short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Richmond, VA
    Former Employee - Sales in Richmond, VA

    I worked at MassMutual part-time for less than a year

    Pros

    They require passing life insurance exams

    Cons

    Management has a bunch of stern figures

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newport Beach, CA
    Current Employee - Anonymous Employee in Newport Beach, CA

    I have been working at MassMutual full-time for more than a year

    Pros

    Great working environment and training.

    Cons

    You have to pay for printing, parking etc... Sales cycle is long so if you do not have enough money to last a few months this is not for you. To get started it really depends on your natural market and who you know.

    No opinion of CEO
  6.  

    challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    flexibility, pay, commisions, open environment

    Cons

    starting from scratch is hard to do, but rewading

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Strong company with good benefits, but needs culture change.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Good Benefits (tuition assistance) and amenities on site

    Cons

    Lack of merit-based promotion and low payscale

    Advice to ManagementAdvice

    Allow talented individuals to flourish rather than prevent development.

  8. 2 people found this helpful  

    Solid company with strong financial foundation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Knowledge Management Analyst  in  Springfield, MA
    Current Employee - Knowledge Management Analyst in Springfield, MA

    I have been working at MassMutual full-time for more than 5 years

    Pros

    It provides pretty flexible work schedules include telecommuting/work from home and is understanding in inclement weather. Benefits are better than most companies.

    Cons

    Stuck in 20th century manufacturing mentality, too much emphasis on diversity and not unity of purpose. Very siloed culture where teams, groups, or business units are reluctant to share knowledge and information.

    Advice to ManagementAdvice

    To attract and retain the employee of the 21st century, you have to stop seeing yourself as a mutual insurance company and more of a technology driven entity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    It was good, good training, this company is going places!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional  in  Fort Wayne, IN
    Former Employee - Financial Services Professional in Fort Wayne, IN

    I worked at MassMutual full-time for more than a year

    Pros

    Fortune 500 company. Great training. Thee best whole life product out there! The best Mutual company out there!

    Cons

    "Financing" plan is a joke! Micro-managers don't care about you! Required to be at many meetings, but don't get paid for it!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The Land of Oz

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    Opportunities for hard workers, trying to innovate and transform. Good cafe, benefits and bonus potential

    Cons

    Instead of promoting and rewarding from within, many times they hire externally and pay that person 30% more than the top performer of that unit. Then you find out the external hire can't execute and that top performer needs to mentor the external hire. This happens quite frequently. I understand that you need to attract talent from outside to get fresh ideas, but for the gap in salary for these people to be so large against their peers is disheartening But I know their strategy is that they know people wont leave and they deal with it

    Advice to ManagementAdvice

    Train managers to manage and don't us MMWay as the tool. If you have the right leaders with the right skills, you wouldn't need a fancy program name

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Financial Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Lexington-Fayette, KY
    Current Employee - Financial Services Representative in Lexington-Fayette, KY

    I have been working at MassMutual full-time for less than a year

    Pros

    Good leaders, good company name recognition amongst consumers, good trips provided for those with big sales numbers, good balance between work and outside life.

    Cons

    No salary, MUST know lots of potential buyers going into the business, no leads given, not enough sales training, sales managers aren't particularly accessible to the people they work with (they're often out on their own meetings trying to make sales).

    Advice to ManagementAdvice

    Give your representatives leads to call, fix things sooner (this agency went without a General Agent for about 3 months), do more sales training, create a less stuffy and "generic corporate" atmosphere.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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