MassMutual

  www.massmutual.com
  www.massmutual.com

MassMutual Reviews

Updated December 1, 2014
Updated December 1, 2014
326 Reviews
3.2
326 Reviews
Rating Trends

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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
135 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I had an outstanding experience at MassMutual in Houston

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in Houston, TX
    Former Employee - Financial Advisor in Houston, TX

    I worked at MassMutual as an intern (less than an year)

    Pros

    The support system at the Houston office is second to none. The managers empower the employees to achieve great results through coaching sessions, online training and more.

    Cons

    The industry is a make or break, but if you make it, you want to do it with MassMutual in Houston.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Walnut Creek, CA
    Current Employee - Financial Advisor in Walnut Creek, CA

    I have been working at MassMutual full-time (more than an year)

    Pros

    From the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

    Cons

    If you aren't ready to run a business and the risks associated with it, don't join.

    Advice to ManagementAdvice

    Keep continuing with the mentorship programs. Have more bonding events for new hires.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company with unlimited opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Intern in Chicago, IL
    Current Employee - Recruiting Intern in Chicago, IL

    I have been working at MassMutual as an intern (less than an year)

    Pros

    I started out as a Recruiting Intern and was offered a full time opportunity. My support team was amazing. I assisted the Executive Recruiting Director and Recruiting Director on human resource activities and daily recruiting duties. I learned strong and weak points about myself that have benefited my progress with the company. I have grown educationally as well as professionally working with Hoopis leadership team and partners.

    Cons

    The company is still in the development process so their is a lot of change to adapt to.

    Advice to ManagementAdvice

    Continue to assist your agents, interns, and staff in bettering themselves and you will always have a dedicated team of workers

    Recommends
    Positive Outlook
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  5.  

    Great culture of support and high performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (more than an year)

    Pros

    From the very second you walk into the office, there is a welcoming environment. You immediately feel that people are happy and that every single person matters in the organization. The core values of the company are growth, personal responsibility and work-life balance and it is clear that the company takes those seriously.

    Cons

    One thing to consider when working for the company as an advisor is there isn't a base pay. This can be very much seen as a pro or con. Pro being there is unlimited income potential with great benefits and for people that are high achievers, they will thrive in an environment like that. Con being you do need to have some savings when you first start to make sure you can survive the first couple months in the off-chance you don't get a commission check right away.

    Recommends
    Positive Outlook
  6.  

    They focus on ensuring your success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Professional in Minneapolis, MN
    Current Employee - Financial Professional in Minneapolis, MN

    I have been working at MassMutual full-time (less than an year)

    Pros

    Training is very comprehensive. The support team is willing and able to answer any questions you have, both while learning and when fully experienced. Everyone in each regional office seems to support one another in other offices if they are dealing with business there.

    Cons

    Not a whole lot of guaranteed pay, if any, for some positions. There is a whole lot of information and techniques to learn to fully do job task, but to the motivated individuals, this is no problem.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    The possibility's are endless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in Buffalo, NY
    Current Employee - Agent in Buffalo, NY

    I have been working at MassMutual full-time (less than an year)

    Pros

    Make your own schedule
    Great products to sell
    unlimited income potential
    The G.A. at my location is a class act and will do what ever he can to help.
    No micro management.
    A declining base salary provided.

    Cons

    You are left to your own devices and your poor work discipline may bite you.
    Being a 1099 employee

    Advice to ManagementAdvice

    Study your Buffalo Office and replicate it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in Seattle, WA
    Current Employee - Insurance Agent in Seattle, WA

    I have been working at MassMutual full-time (less than an year)

    Pros

    ability to manage your own business

    Cons

    Training is a little tough, but you get what you need to know

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Pleasant place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in New York, NY
    Former Employee - Administrative Assistant in New York, NY

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Helpful and friendly co-workers. Tuition reimbursement. Supportive network for admins.

    Cons

    I did not work at the main facility.

    Recommends
    Approves of CEO
  10. 3 people found this helpful  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in San Francisco, CA
    Former Employee - Financial Advisor in San Francisco, CA

    I worked at MassMutual full-time (more than an year)

    Pros

    This industry feels great. I've had the pleasure of experiencing grateful clients. When I interviewed, they told me about how great it feels to be able to help someone's financial life. When I was able to do it myself, I then understood what they meant. To be able to work at a place where I can help people makes my job much more meaningful. As for the company itself, great support and training. They have a really good structure that caters to a flexible lifestyle. The people are really great here too. I feel like I can trust those around me and enjoy ourselves after work too.

    Cons

    Getting rejected when prospecting. I've gotten somewhat use to people saying no. I realized after several rejections that I should not take it personal. They just may not want me as their Advisor. However, I'm human, and it still stings to have someone say no to me. Unfortunately I had to leave because I had to move to New York

    Advice to ManagementAdvice

    Don't hire people who are looking to work at a big corporate company name like MassMutual. This isn't for people who just want to boost their resume. I think this is really a job for those who want to do this so that they can make a lot of money and own their own business. I really do want to own my own business one day.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Top Notch Insurance Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at MassMutual full-time (more than 3 years)

    Pros

    Excellent products. High ethical standards. Excellent brand recognition. As with any sales position, you efforts will determine what you earn. No limit on what you can do.

    Cons

    Since each office is operated by an independent General Agent, culture, training, staffing, etc can be very different from office to office. Administrative staff is paid by each GA, not the home office. GAs tend to be tight fisted with salaries and it can be reflected in quality.

    Advice to ManagementAdvice

    Invest in quality staff.

    Recommends
    Positive Outlook
    Approves of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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