MassMutual Reviews

Updated August 16, 2014
Updated August 16, 2014
292 Reviews

3.2
292 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
124 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

165 Employee Reviews Back to all reviews

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  1.  

    Actuary - Continuous Learning and Cohesive Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuary  in  Springfield, MA
    Current Employee - Actuary in Springfield, MA

    I have been working at MassMutual full-time

    Pros

    Work with talented, intelligent, and driven colleagues; excellent work/ life balance; continuous support for further exams (CFA, FRM, Etc), after your FSA designation; great opportunities for growth in traditional and non-traditional roles; very supportive in taking opportunities to round out professional experience. Feel supported and greatly respect of each other. Attrition within Actuarial is very low which speaks loudly to overall satisfaction of an Actuary at MassMutual.

    Cons

    Lean six sigma process moving across MM, but, as we go through problem solving sessions, use some of the time as a team to celebrate success in change managment that we have done as a team...focus on the positives versus what we are doing wrong.

    Advice to ManagementAdvice

    Promote ONE MASSMUTUAL in doing more events that bring the locations together so we can network with others in other business lines and celebrate successes. Excellent ELT that makes themselves approachable! Great company, as the financial success over the last few years highlights.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Fortune 100 company with small town culture

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    - Lots of employee pride about working here
    - People genuinely seem to care about each other and their customers
    - bonus pay has been VERY high the past few years

    Cons

    - slow to change
    - very conservative
    - passive aggressive....say "no" with a smile

    Advice to ManagementAdvice

    Don't be afraid to change. Good companies change before they have to.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Great Company - Excellent Leadership Team - Cares About Employees - Fantastic Trajectory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA

    I have been working at MassMutual full-time for more than 10 years

    Pros

    Smart and caring people, generally friendly and helpful co-workers, good benefits, consistently strong results, strategic and forward-looking leaders, highly ethical and values based, gives to the community. Excellent employee services including on-site credit union, cafeteria, fitness center, employee store, dry-cleaner/shoe repair/barber-beauty salon, etc. Beautifully redone common area. On-site, free parking. Competitive pay. Collaborative culture.

    Cons

    Springfield location is not the best - no easy way to get there from the highway. Enfield location is right off the highway, though. Implementing lean methodology across company, and while this makes sense in production areas, it's torturous in knowledge-based areas. While lean tools can be helpful, when over-relied on they slow things down rather than make things better. Also, the move to open seating is ridiculous. Noise is distracting and intrusive and there is no privacy. The intent is to foster collaboration, but people just put on headphones so that they can concentrate. Collaborative culture can slow down decision making at times.

    Advice to ManagementAdvice

    Be more flexible about lean. Re-think the open seating concept. Learn and use the tools, but don't be a slave to the methodology.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Walnut Creek, CA
    Current Employee - Financial Advisor in Walnut Creek, CA

    I have been working at MassMutual full-time for more than a year

    Pros

    From the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

    Cons

    If you aren't ready to run a business and the risks associated with it, don't join.

    Advice to ManagementAdvice

    Keep continuing with the mentorship programs. Have more bonding events for new hires.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Retirement Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Ability to work from home; professional colleagues who are experts in their field.

    Cons

    Compensation not as great as some competitors.

    Recommends
  7.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Great Employer great location nice

    Cons

    none at this time, great employer

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Finance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Newport, RI
    Current Employee - Financial Advisor in Newport, RI

    I have been working at MassMutual full-time for more than a year

    Pros

    No Pros were found. You have to pay to work in this company.

    Cons

    Too much lies are involved. I was certified for life&health insurance, series 7, and series 66, however, they still want me to only sell an whole life insurance product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newport Beach, CA
    Current Employee - Anonymous Employee in Newport Beach, CA

    I have been working at MassMutual full-time for more than a year

    Pros

    Great working environment and training.

    Cons

    You have to pay for printing, parking etc... Sales cycle is long so if you do not have enough money to last a few months this is not for you. To get started it really depends on your natural market and who you know.

    No opinion of CEO
  10.  

    challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    flexibility, pay, commisions, open environment

    Cons

    starting from scratch is hard to do, but rewading

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Unprofessional and lack of communication

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual as an intern

    Pros

    Large Company
    National presence
    Recruit heavily

    Cons

    Lack of communication
    Don't follow through with commitments
    No care for prospective employees
    Vertical hierarchy

    Advice to ManagementAdvice

    When a General Manager at one of your offices schedules a time to speak over the phone and then reschedules that call, it would be important for these management level employees to follow through with their obligations. Also, if they cannot make the time they previously scheduled ensure they contact the person with a reasoning rather than having someone wait around 5 hours on a phone call that still has yet to happen. Overall, follow through with your obligations will make all stakeholders happy, not uncertainty!

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