MassMutual

www.massmutual.com
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54 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Its a job...but check your opinions at the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    Fair compensation, consistent positioning of business line

    Cons

    Are opinions truly valued? Arrogant approach to market?

    Advice to ManagementAdvice

    The management team is aggressive and wants to win (good), but they are not necessarily humble in terms of seeing their own organizational flaws (unacceptable). They can stand to learn more - and truly listen - to all levels of employees. Employees take notice and many talk behind mgt backs (mgt levels as well)..... While opinions are sought, I saw time and again that if they are different than mgt, you're up a creek without a paddle. In my time there, I was treated fairly well...but I realized it was not a productive/healthy working environment with threatening innuendo (usually disguised with smiles and shrugs) if you do not fall in line. Then watch your back. If you don't mind being a 'yes' person, it's the company for you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Terrible employee satisfaction. Will run you to the ground with expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Enfield, CT
    Current Employee - Customer Service Representative in Enfield, CT

    I have been working at MassMutual full-time (more than a year)

    Pros

    Decent benefits, nice tuition reimbursement package

    Cons

    We were all rewarded for pointing out our peers errors. I felt like i was walking on egg shells.

    Advice to ManagementAdvice

    Remember you were not always at the top.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Agencies Will Vary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional in Maumee, OH
    Former Employee - Financial Services Professional in Maumee, OH

    I worked at MassMutual full-time (more than a year)

    Pros

    When I worked there they started me with a base salary, at my agency they stopped doing it before I left. Viable opportunity for a company with a phenomenal track record.

    Cons

    Decent training and poor mid level management.

    Advice to ManagementAdvice

    Actually be a manger for your employees, there is mentoring and training involved in being a manager. If your not capable of it then the GA ought to know that and act accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional
    Current Employee - Financial Services Professional

    I have been working at MassMutual full-time (less than a year)

    Pros

    Good work life - personal life mix

    Cons

    Management needs to take some time to train efficiently and guide employees to success

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Virginia Beach, VA
    Current Employee - Financial Advisor in Virginia Beach, VA

    I have been working at MassMutual full-time (less than a year)

    Pros

    Good people and a great working environment

    Cons

    terrible communication skills and lack of training

    Advice to ManagementAdvice

    leern to train employess

    Approves of CEO
  7.  

    Stable company. Poor career growth prospects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (more than 8 years)

    Pros

    Corporate strategy is right on the money.
    Company stayed solid even through the worst of 2008.

    Cons

    Inconsistent application of work/life balance policies.
    Little to no career growth opportunities.

    Advice to ManagementAdvice

    In the trenches, RPG integration not going all that well.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    I ended up paying too much money for the ability to work there. This job was too expensive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional
    Former Employee - Financial Services Professional

    I worked at MassMutual full-time

    Pros

    Friendly people, on the job sales training, well known name, fun incentive set-up, professional looking office, one-on-one help from management, large teams to offer support

    Cons

    Commission only pay, not enough training for the type of product you are selling, you have to pay them to rent your desk space, you pay them for your parking space, the typical person does not make enough money in the first year to cover bills and basic living expenses.

    Advice to ManagementAdvice

    While I understand that it is a tough industry to get into, I think that the structure of the company creates a "car sales person" atmosphere. There are insurance and investment companies that create an apprenticeship type learning program to help prepare future advisors to actually be beneficial to customers. This includes an actual salary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good company, but limited opportunities & pay in satellite office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Customer Service Representative in Memphis, TN
    Current Employee - Registered Customer Service Representative in Memphis, TN

    I have been working at MassMutual full-time (more than a year)

    Pros

    Decent benefits, my direct manager is great. Any reasonable request, such as personal days, is fulfilled. Several people have come here when they get pregnant, get paid maternity leave, then resign once the baby has dropped out.

    Cons

    IF you are in the Memphis office, opportunities are limited to just the occasional back office role. Salary is good if you're content with being middle class. A lot of coworkers seem to be that way.

    Advice to ManagementAdvice

    It's not really a problem with local mgmt, as they have been great. Home office needs to start offering more positions in Memphis if they want to recruit and retain talent. Most of the smarter people I started with have accepted offers with other companies less than a year after hire.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Old School Culture - But Stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Springfield, MA
    Former Employee - Marketing in Springfield, MA

    I worked at MassMutual full-time (more than a year)

    Pros

    - Stong financially
    - As a mutual company don't have the same pressures as a public co

    Cons

    - Very old school culture -- stuffy environment and very slow to change. Generally not accepting of remote working and has a very strong culture of doing things they way they've always been done. Little opportunity for new or different thinking

    Advice to ManagementAdvice

    - Let the new ideas and perpsectives in if that is what you hire people for.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    It's OK

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    If you have an established network you can make money.

    Cons

    If you don't it can cost you more heavily.

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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