MassMutual Reviews

Updated March 16, 2015
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96 Employee Reviews

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  1. extensive training

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    decent pay, decent benefits, there is a lot to take from peers and network, multiple satellite locations, team work and effort

    Cons

    training is long, tedious and a bit overwhelming, there is a lot of information that is covered and must catch on fast to be successful in position, serious call volume with an array of participant issues, 11 vacay days, 3 personal, 3 sick, must rollover 40 of those hours, scheduling is not the best

  2. Company needs to revise compensation program. Constant turnover because of low and inconsistent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional in Scottsdale, AZ
    Former Employee - Financial Services Professional in Scottsdale, AZ

    I worked at MassMutual full-time (less than a year)

    Pros

    Overall good company with a good public reputation.

    Cons

    Compensation and training are poor.

    Advice to ManagementAdvice

    Put together at base pay plus commission compensation package and a much more comprehensive training 3 month program. Doing this would increase the overall professionalism of the organization and it would develop much stronger and knowledgable CAREER Agents. Hiring anyone who has a perceived good warm market and then depleting this warm market over a year or so is not conducive to building a strong organization of seasoned and professional Agents. Most Agents don't stay with company more than a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. It was an interesting experience working at MassMutual as an intern; however, I was mostly stuck making copies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Houston, TX
    Former Intern - Intern in Houston, TX

    I worked at MassMutual as an intern (less than a year)

    Pros

    From my observation the commission for agents is pretty competitive with other financial services companies. I think is one is looking for a career in sales, MassMutual would be a good place for them.

    Cons

    Some employees told me that the only perk of working at MassMutual longterm was that they get one more day of vacation each year, and that's about it. I saw some agents become managers; however, I do not think that their salary increased (actually, it might have decreased).

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Good Company, Tough to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Pros

    Great Mentorship and training

    Cons

    Difficult to start if your network is limited.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Intern/Starting as financial adviser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at MassMutual part-time (less than a year)

    Pros

    Great connections, hands on management, pay to get certified as broker, intensive training program

    Cons

    Older culture, try to use your connections for their own, no salary

    Advice to ManagementAdvice

    Take a look at more recent corporate cultures, the cubical feel and old school management style seems out of date. Needs more of a fun and exciting atmosphere.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Great company, tough to get going

    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at MassMutual full-time (more than a year)

    Pros

    Great company and people to work with

    Cons

    It is tough starting out and building your own practice. Lots of help but you will either have to cold call or go after family and friends

  8. 3 people found this helpful

    Excellent Leadership Team, but some middle management DUDs at the corporate office in Springfield

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President LEAN Change Leader in Springfield, MA
    Former Employee - Assistant Vice President LEAN Change Leader in Springfield, MA

    I worked at MassMutual full-time (less than a year)

    Pros

    Excellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great facilities and employee amenities on campus; pleasant grounds and surroundings; excellent security. Company is positioned well for future growth.

    Cons

    While the company promotes an open culture of coaching and feedback, some middle management in the company's Center of Excellence is mostly about negative feedback and rarely coaches direct reports on how they can get better in their role. As a mutual company it's less like a smaller private company and more like a Fortune 500 with similar bureaucracy and politics.

    Advice to ManagementAdvice

    Continue with the current strategic direction, you're on the right track.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. financial representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Bethesda, MD
    Former Employee - Financial Services Representative in Bethesda, MD

    I worked at MassMutual full-time (more than a year)

    Pros

    flexible schedule place to work with compesation.

    Cons

    only commission and no salary.

    Advice to ManagementAdvice

    no comment for advice to management

  10. Short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Richmond, VA
    Former Employee - Sales in Richmond, VA

    I worked at MassMutual part-time (less than a year)

    Pros

    They require passing life insurance exams

    Cons

    Management has a bunch of stern figures

    Recommends
    Neutral Outlook
  11. challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    flexibility, pay, commisions, open environment

    Cons

    starting from scratch is hard to do, but rewading

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
    Approves of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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