MassMutual

  www.massmutual.com
  www.massmutual.com

MassMutual Reviews

Updated December 1, 2014
Updated December 1, 2014
326 Reviews
3.2
326 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
135 Ratings

Review Highlights

Pros
  • Rewarding work environment with the flexibility to take on additional responsibilities to build skills (in 13 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • No base salary and only sales commissions (in 18 reviews)

  • No base salary, you only get a subsidy on the business you submit (in 9 reviews)

More Highlights

50 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    Good people. Flexible work environment. Informative training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Financial Advisor in San Francisco, CA
    Current Employee - Financial Advisor in San Francisco, CA

    I have been working at MassMutual full-time (less than an year)

    Pros

    This is a fun place to work at. Don't get me wrong, it's a lot of hard work. However, the people are good here. If you've looked at other Financial Advisor firms, they have a very cut throat culture. Here, people help each other out and like to hang out together. Work hard and play hard. Management does a good job in helping people who need help. When I interviewed I read negative reviews before, but went for it anyways. Based on what I think, is that for people who complained about the training is probably because they weren't working hard. Management would go out of their way to help you if you're willing to put the work in it. I've seen it myself, because I get all the support I need. I strongly stand behind that. I do seem some guys here that don't work that hard, and they probably won't make it. Those will probably be the guys that complain. The guys that I see who make it are very driven and systematic. There's a good chunk of guys that do well. There's guys here who started out of college and struggled the first couple years making little money. And now they make anywhere from over $200k-$1m. These guys motivate me because they told me the key to it is to just stick in through the hard times. I think training is really good here. Their classes are really informative. Their mentorship is a really good learning experience for me. I sucked when I first did it, but got helped out with the coaching. My advice to people who are interviewing for this is that you got to want to make a lot of money to make it in this business. The guys that are structured themselves and are willing to put in the work are the ones that do well. After that you can be like someone here in this office who makes $500k and works 3 days a week. That's what I'm going for.

    Cons

    This is a tough one to figure out, but I think that because the office is a very entrepreneurial environment, some people take advantage of that. I think with the flexible schedule, some guys here get lazy in putting in what you're doing. I know the culture is set up with this environment. For me, I just stick with what I'm doing and follow the strong players. Don't get me wrong, some of these guys that struggle are really great guys. Nice and helpful. But I think they don't do what they say they'll do. We'll see if they can turn it around.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Great training program to learn how to start your business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in San Francisco, CA
    Current Employee - Financial Services Representative in San Francisco, CA

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    The training program here was great. They taught me not only all the technical training, but how to build an overall plan. My coworkers here were very friendly and helpful. It's really good to be in a place where people hang out with each other and like to help each other out. I feel like it is a great support structure.

    Cons

    Hardest part about this job is to prospect for clients. I've got a lot better with the training they have here so there is a learning curve to become really good at what you do. It feels good when you get it.

    Advice to ManagementAdvice

    I'd like to see management share this training with more people so that there's more brand awareness.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Specialist in Springfield, MA
    Current Employee - Tech Specialist in Springfield, MA

    I have been working at MassMutual full-time (more than an year)

    Pros

    A great corporate culture. My coworkers and manager are bright, kind and work hard for their customers. We share our experiences, and build on our reosurces to have fun, work hard and get the job done right. The company is on the right track, both in IT and in Finance and the Finanacial advisors are really on the ball.

    Cons

    None I can honestly think of

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    MassMutual Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Newport Beach, CA
    Current Employee - Financial Analyst in Newport Beach, CA

    I have been working at MassMutual full-time (more than an year)

    Pros

    Great working environment and benefits

    Cons

    Lack of guidance during training

    Advice to ManagementAdvice

    Better training process

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    MassMutual is a leading insurance comapny

    Former Employee - Intern in Richmond, VA
    Former Employee - Intern in Richmond, VA

    I worked at MassMutual as an intern (less than an year)

    Pros

    -good people
    -really cares about employees and clients
    -teaches the value of creating real relationships with clients
    -stipend when beginning career

    Cons

    -not many people make it in the business because it can be tough at times
    -success depends on how much work you put into the job

  7.  

    Traditional mutual company focused on whole life sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Director in Springfield, MA
    Current Employee - Regional Director in Springfield, MA

    I have been working at MassMutual full-time (more than 8 years)

    Pros

    If you live in the Springfield area, MassMutual is one of the largest employers offering an excellent work environment with several opportunities for career growth and advancement for motivated employees.

    Cons

    If you don't live in the Springfield area, MassMutual has very limited options.

    Advice to ManagementAdvice

    Encourage and motivate employees with recognition and advancement opportunities. Reward employees for taking risks and be aware of complacency.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Love to work with people who genuinely care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at MassMutual full-time (more than 5 years)

    Pros

    The people you work with care about the work and each other.

    Cons

    Agents come and go ... there's a high turnover rate.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retirement Services Intern Specialist in Springfield, MA
    Former Employee - Retirement Services Intern Specialist in Springfield, MA

    I worked at MassMutual as an intern (less than an year)

    Pros

    Every body is extremely nice and always willing to help. There are plenty of resource groups that fit whatever you are looking for.

    Cons

    Takes a little bit to find your way around.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Account Manager Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Springfield, MA
    Current Employee - Account Manager in Springfield, MA

    I have been working at MassMutual full-time (more than an year)

    Pros

    Leading Insurance provider in Massachusetts. They have a lot of experienced people formally and currently working. They love to help people achieve their retirement goals for the future.

    Cons

    It's a very big company, which comes with more risk and responsibility. Very limited locations of workplace throughtout massachusetts/conneticut. Very intense competition to go up against for same position.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Agent in Virginia Beach, VA
    Current Employee - Career Agent in Virginia Beach, VA

    I have been working at MassMutual full-time (more than 3 years)

    Pros

    Help people realize how to best help themselves

    Cons

    the public's opinion of my career

    Advice to ManagementAdvice

    give more oportunity to your agents

    Recommends
    Positive Outlook
    Approves of CEO

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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