MassMutual Reviews

Updated September 16, 2014
Updated September 16, 2014
301 Reviews
3.2
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
126 Ratings

Review Highlights

Pros
  • Good compensation if you produce, friendly work environment (in 12 reviews)

  • Great Benefits along with exam reimbursements if you are in the Actuarial Student Program (in 9 reviews)


Cons
  • They try to convince you that success relies in making friends and family become your clients (in 8 reviews)

  • Older culture, try to use your connections for their own, no salary (in 9 reviews)

More Highlights

172 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Walnut Creek, CA
    Current Employee - Financial Advisor in Walnut Creek, CA

    I have been working at MassMutual full-time for more than a year

    Pros

    From the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

    Cons

    If you aren't ready to run a business and the risks associated with it, don't join.

    Advice to ManagementAdvice

    Keep continuing with the mentorship programs. Have more bonding events for new hires.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Retirement Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    Ability to work from home; professional colleagues who are experts in their field.

    Cons

    Compensation not as great as some competitors.

    Recommends
  3.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Great Employer great location nice

    Cons

    none at this time, great employer

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Finance Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor  in  Newport, RI
    Current Employee - Financial Advisor in Newport, RI

    I have been working at MassMutual full-time for more than a year

    Pros

    No Pros were found. You have to pay to work in this company.

    Cons

    Too much lies are involved. I was certified for life&health insurance, series 7, and series 66, however, they still want me to only sell an whole life insurance product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great culture of support and high performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time for more than a year

    Pros

    From the very second you walk into the office, there is a welcoming environment. You immediately feel that people are happy and that every single person matters in the organization. The core values of the company are growth, personal responsibility and work-life balance and it is clear that the company takes those seriously.

    Cons

    One thing to consider when working for the company as an advisor is there isn't a base pay. This can be very much seen as a pro or con. Pro being there is unlimited income potential with great benefits and for people that are high achievers, they will thrive in an environment like that. Con being you do need to have some savings when you first start to make sure you can survive the first couple months in the off-chance you don't get a commission check right away.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newport Beach, CA
    Current Employee - Anonymous Employee in Newport Beach, CA

    I have been working at MassMutual full-time for more than a year

    Pros

    Great working environment and training.

    Cons

    You have to pay for printing, parking etc... Sales cycle is long so if you do not have enough money to last a few months this is not for you. To get started it really depends on your natural market and who you know.

    No opinion of CEO
  8.  

    challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    flexibility, pay, commisions, open environment

    Cons

    starting from scratch is hard to do, but rewading

    Advice to ManagementAdvice

    great management

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Unprofessional and lack of communication

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual as an intern

    Pros

    Large Company
    National presence
    Recruit heavily

    Cons

    Lack of communication
    Don't follow through with commitments
    No care for prospective employees
    Vertical hierarchy

    Advice to ManagementAdvice

    When a General Manager at one of your offices schedules a time to speak over the phone and then reschedules that call, it would be important for these management level employees to follow through with their obligations. Also, if they cannot make the time they previously scheduled ensure they contact the person with a reasoning rather than having someone wait around 5 hours on a phone call that still has yet to happen. Overall, follow through with your obligations will make all stakeholders happy, not uncertainty!

  10.  

    Great People, terrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Agent  in  Salt Lake City, UT
    Current Employee - Technical Agent in Salt Lake City, UT

    I have been working at MassMutual full-time for less than a year

    Pros

    The agents and their assistants are great to work with. They're generally helpful and kind and carry on fun and interesting conversation while performing work. They understand life/work balance and are pretty flexible.

    Cons

    Due to the environment, little monetary investment is made in good and proper technology. While its up to the agents to provide technology for their assistants, corporate provides the technology for the agency. If a computer crashes there are no backups on hand (for agency staff nor independent agents). No spare keyboards/mice. No IT tools like USB CD-rom for re-installing OS on machines with faulty drives (or bios limitations).

    As IT, I daily use my own personal equipment to satisfy agency needs, including taking PC's home to download updates.

    The salary is 30% to 50% less than average for the area.

    Advice to ManagementAdvice

    Provide better infrastructure. 1.5Mbs internet does not work for 65 to share.
    Provide backup hardware for PC's. Spare hard drives, keyboards/mice/monitors are essential for any IT work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great Company with unlimited opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Intern  in  Chicago, IL
    Current Employee - Recruiting Intern in Chicago, IL

    I have been working at MassMutual as an intern for less than a year

    Pros

    I started out as a Recruiting Intern and was offered a full time opportunity. My support team was amazing. I assisted the Executive Recruiting Director and Recruiting Director on human resource activities and daily recruiting duties. I learned strong and weak points about myself that have benefited my progress with the company. I have grown educationally as well as professionally working with Hoopis leadership team and partners.

    Cons

    The company is still in the development process so their is a lot of change to adapt to.

    Advice to ManagementAdvice

    Continue to assist your agents, interns, and staff in bettering themselves and you will always have a dedicated team of workers

    Recommends
    Positive Outlook

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