MassMutual Reviews

Updated April 22, 2015
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206 Employee Reviews

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  1. MassMutual Systems Analyst

    Current Employee - Systems Analyst in Springfield, MA
    Current Employee - Systems Analyst in Springfield, MA

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Big company benefits. They actually had a full time physical therapist available for employees. It is a beautiful monolith building with Italian marble walls. Decent work hours and environment.

    Cons

    There is lots of snow during the winter and you might not be able to find your car in their huge parking lot. Typical large company politics, but that is to be expected.

  2. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative in Syosset, NY
    Current Employee - Financial Service Representative in Syosset, NY

    I have been working at MassMutual full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great for people who are learning how to become financial planners, Great mentors that care about what happens to your career. Great owners to work for.

    Cons

    Takes a good year to get up and running.

    Advice to Management

    Pay a small salary to new agents.

  3. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Pros

    This is a very strong company from a financial standpoint and the long term compensation is the best in the industry

    Cons

    Leadership can be lacking at the local agency level in some cases.

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  5. Great solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Training Program
    Solid Company
    Great Values and Ethics
    Alot of products and services to offer the clients
    No Cap on earning potential
    GA and Assistant GA are Fabulous

    Cons

    No very well known here in CA. Very well known on the East Coast; name recognition and more advertising is needed. Would have been better if a new person to the business join a year after they are in the business not NEW....too hard to get traction and the programs don't give you enough time to get your book off the ground.

    Advice to Management

    None, they run a great company

  6. Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Software Developer Intern in Boston, MA
    Current Intern - Software Developer Intern in Boston, MA

    I have been working at MassMutual as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You have the flexibility of work hours, career growth here is awesome. Lots of opportunities to grow, people are open to ideas, you can suggests your ideas openly. Awesome place to work

    Cons

    sometime so many meetings.

  7. Helpful (1)

    Financial Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Syracuse, NY
    Current Employee - Financial Services Professional in Syracuse, NY

    I have been working at MassMutual full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Unlimited earning potential and flexibility

    Cons

    No salary or draw, no marketing, no leads, no support, no training

  8. Intern/Financial Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Financial Services Professional in Walnut Creek, CA
    Current Intern - Financial Services Professional in Walnut Creek, CA

    I have been working at MassMutual as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company culture is fantastic! Every member-from the general agent to the compliance officer--are wonderful to work with. There is absolutely no feeling of pressure here (see con). I feel like I'm amongst friends and good acquaintances who are more than happy to guide me through tough processes. My mentor, who is a successful agent, has provided me with indispensable insight for succeeding in the industry. The kind of support you get at this company is priceless. I've also gained a tremendous amount of transferable skill sets and work experience.

    Cons

    This is a low-pressure environment, which for me, is a con since I thrive under pressure. You receive strictly commission-based pay, which may make it or break it for you. If you're well established with about a year's or two worth of living expenses, then you can make this experience very well worth it. HOWEVER, if you're a brand new financial services professional or advisor, then this job may not be suitable--especially if you're self-supporting.

    I would have rated my experience "5 stars" if the position was more welcoming to entry-level candidates, but that's the nature of the beast. Budding financial advisers have a challenging time, but you get that with any company with which you're affiliated. Note that I'm not rating the company itself--I'm rating the position for entry-level candidates.

    Bottom-line: Understand what it really means to be paid solely on commission.

    Advice to Management

    I wouldn't change anything about the management structure.

  9. Helpful (5)

    Still a "one trick pony"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Agent in Salt Lake City, UT
    Current Contractor - Agent in Salt Lake City, UT

    I have been working at MassMutual as a contractor

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Mass is one of the better mutual insurance companies: great contracts, high-value benefits, decent working environment, good people. I enjoy working with everyone in the office.

    Cons

    Management is uninspired; sales models are dated. The message is basically, "get two meetings a day by whatever method works, take two fact finders per day, and you will succeed." Not gonna happen. An old, stodgy, good-old-boy industry is trying to sell to an electronically-charged and Internet-dependent generation of young people. There has been no real growth in life insurance sales since 2008 since most of the sales are just recycling old money. New York Life money comes over to Mass Mutual; Mass Mutual money goes over to Northwestern Mutual, and around and around it goes. If it wasn't for 1035 exchanges and qualified transfers, sales would be cut in half.

    Advice to Management

    Top level: You're not getting it. You need to completely revamp administration to underwriting. Financial services within 10 years will be nearly 100% digital and you're still going to be issuing paper policies with old buildings pictured on the front.
    Field managing partners: A little more honesty and a little less sizzle in the recruiting arena, please. Tell it like it is and stop contracting anyone that dresses well and can fog a mirror. And, please...read an entire specimen policy once in a while. Your product knowledge is emabarrassingly poor.

  10. Great, strong financials on this company. Unfortunately not enough room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the strongest insurance companies around. Recognizable name

    Cons

    Unless in Springfield, MA no opportunity for advancement.

  11. Helpful (1)

    A fantastic place for ambitious professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Financial Services Representative in Lehigh Valley, PA
    Current Contractor - Financial Services Representative in Lehigh Valley, PA

    I have been working at MassMutual as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company offers a tremendous amount of support to agents in regards to support and technology and offers a great amount of flexibility and industry-leading products

    Cons

    No base salary. It is very difficult to get started and stay on your feet, though once you do, the payoff is tremendous.

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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