MassMutual Reviews

Updated August 28, 2015
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119 Employee Reviews

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  1. Intern Program

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Springfield, MA
    Former Employee - Intern in Springfield, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at MassMutual full-time (Less than a year)

    Pros

    Learned a lot, collaborated with other interns

    Cons

    Wish I could have explored other departments

    Advice to Management

    Make more options available for internships


  2. Great experience, but all commission can suck.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Minneapolis, MN
    Former Employee - Financial Advisor in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    You learn a lot about yourself, get good training, and great experience.

    Cons

    All commission and the turnaround for underwriting can take forever. Hopefully you have some money saved up before starting. Also the charge you for things like internet and your own postage. Really tough to make it.

    Advice to Management

    Don't nickle and dime advisors and provide a base.


  3. Helpful (2)

    Started off well, but didn't like what the role turned out to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Enfield, CT
    Current Employee - Account Manager in Enfield, CT
    Recommends
    Negative Outlook

    I have been working at MassMutual full-time (More than 5 years)

    Pros

    Good people to work with, decent work/life balance with the option to work from home.

    Cons

    Senior leaders aren't genuine, compensation is too low

    Advice to Management

    Listen to your employees, implement better training/more resources, better comp


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  5. Helpful (2)

    You'll need the generous time off...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Springfield, MA
    Former Employee - Systems Analyst in Springfield, MA
    No opinion of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    Great PTO right off the bat Something new to learn everyday Nice colleagues Comfortable pay

    Cons

    Health insurance is mediocre Aggressive working schedule (a lot of overtime, unsaid 40+ hour work week) Aggressive implementation schedule Work/Life balance used to be more accommodating, not anymore Upper management is a bit clueless Far too many meetings

    Advice to Management

    Less meetings A lot less meetings


  6. Helpful (2)

    Good place to go once your established in the industry not so much if your just starting out.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Professional in Worthington, OH
    Former Employee - Financial Services Professional in Worthington, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    Great compensation and benefits and flexible schedule.

    Cons

    Anything such as marketing materials or trying to do evens is expensive with this company, be ready to join an am spirit group or you wont get much from this job. Also be ready to train your self because the managers here do not tell you what need to do in order to sell certain products. Best advice do all the training listed maybe tedious but least you would get paid.

    Advice to Management

    Offer a base salary to those just starting out maybe the first 90 days. Also make the managers be accountable for the agents. Felt like a free for all I know your supposed to be a business owner here however your still an associate and you need guidance. My manager was often too busy to spend time going over things I needed help with.


  7. Helpful (1)

    Mediocre Growth Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Saint Louis, MO
    Current Employee - Financial Services Representative in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    Lots of autonomy and flexibility. You can do a lot of things here as long as you declare it as an outside business activity. Much better than a Northwestern Mutual, I was there for three years and got sick of there BS about Whole Life

    Cons

    No base salary for producers. Most reps will never make over $100k. The industry as a whole is sick and needs change.


  8. MassMutual Systems Analyst

    Current Employee - Systems Analyst in Springfield, MA
    Current Employee - Systems Analyst in Springfield, MA

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Big company benefits. They actually had a full time physical therapist available for employees. It is a beautiful monolith building with Italian marble walls. Decent work hours and environment.

    Cons

    There is lots of snow during the winter and you might not be able to find your car in their huge parking lot. Typical large company politics, but that is to be expected.


  9. Helpful (1)

    Ok environment, just not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Scottsdale, AZ
    Former Employee - Sales Representative in Scottsdale, AZ
    Doesn't Recommend
    No opinion of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    Friendly environment Give you money to start your business (business cards, computer,desk,whatever you need)

    Cons

    lack of training High turnover due to high goals not a lot of room to grow

    Advice to Management

    Spend a little more time helping your sales associates.


  10. Helpful (5)

    Still a "one trick pony"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Agent in Salt Lake City, UT
    Current Contractor - Agent in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual as a contractor

    Pros

    Mass is one of the better mutual insurance companies: great contracts, high-value benefits, decent working environment, good people. I enjoy working with everyone in the office.

    Cons

    Management is uninspired; sales models are dated. The message is basically, "get two meetings a day by whatever method works, take two fact finders per day, and you will succeed." Not gonna happen. An old, stodgy, good-old-boy industry is trying to sell to an electronically-charged and Internet-dependent generation of young people. There has been no real growth in life insurance sales since 2008 since most of the sales are just recycling old money. New York Life money comes over to Mass Mutual; Mass Mutual money goes over to Northwestern Mutual, and around and around it goes. If it wasn't for 1035 exchanges and qualified transfers, sales would be cut in half.

    Advice to Management

    Top level: You're not getting it. You need to completely revamp administration to underwriting. Financial services within 10 years will be nearly 100% digital and you're still going to be issuing paper policies with old buildings pictured on the front. Field managing partners: A little more honesty and a little less sizzle in the recruiting arena, please. Tell it like it is and stop contracting anyone that dresses well and can fog a mirror. And, please...read an entire specimen policy once in a while. Your product knowledge is emabarrassingly poor.


  11. Helpful (1)

    Solid company but need to modernize

    Former Employee - Financial Services Representative in New York, NY
    Former Employee - Financial Services Representative in New York, NY

    I worked at MassMutual full-time (More than a year)

    Pros

    Decent benefits. Solid reputation. Solid financials.

    Cons

    Opportunities limited. Need to get up to date with the times.

    Advice to Management

    Get rid of old systems.



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