MassMutual Reviews

Updated April 23, 2015
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106 Employee Reviews

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  1. Helpful (4)

    Overall, a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Vice President in Springfield, MA
    Current Employee - Assistant Vice President in Springfield, MA

    I have been working at MassMutual (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits are very good and I like that it is a mutual company where the focus is more on long term results rather than the next quarter.

    Cons

    Management is trying to change the culture to make associates more accountable and there have been ongoing staff reductions over the past few years. Not entirely a bad thing.

    Advice to Management

    Encourage more openness and opposing viewpoints. There is too much brown nosing because associates believe that behavior is rewarded. Also, I believe the work from home privilege is being abused in many cases.

  2. Very good to very bad

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Contractor - Financial Services Representative in Stamford, CT
    Former Contractor - Financial Services Representative in Stamford, CT

    I worked at MassMutual as a contractor (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very Good company great products good marketing and education

    Cons

    manager was promoted, and new manager was not proactive in getting my business pushed through and issued 4 to 5 meetings on the same cases which were good cases

    Advice to Management

    4 weeks is a long time to get good business issued and paid, I don't blame the company but the agency manager that was assigned to me I cannot speak for others but that was my experience and I was not the first to leave I tried to hang in there, but it was bad

  3. Helpful (2)

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Springfield, MA
    Former Employee - Director in Springfield, MA

    I worked at MassMutual full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Integrity, superior products and good distribution strategy

    Cons

    Still old school and good old boy network in some departments.

    Advice to Management

    Learn better coaching skills and team concepts.

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  5. Helpful (1)

    If it's right for you, it's great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Beverly Hills, CA
    Former Employee - Financial Representative in Beverly Hills, CA

    I worked at MassMutual full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Access to experts who can assist you along the way.

    Cons

    Commission only, and if you understand the nature of the business, you know that it's very difficult to have a consistent regular income stream, thus long term planning is difficult.

    Advice to Management

    Provide an initial salary for those who just started and are meeting sales expectations.

  6. Helpful (1)

    Financial Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advsior in Wilkes-Barre, PA
    Current Employee - Financial Advsior in Wilkes-Barre, PA

    I have been working at MassMutual full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amazing company culture and an incredible support for both new and experienced agents. Frequent, quality training really allows driven individuals to excel here.

    Cons

    The industry gets a bad rep because it is all commission-based and it is quite difficult to get off of the ground, and this is no different here

    Advice to Management

    Keep doing what you're doing!

  7. Project Manager Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Current Project Coordinator in Addison, TX
    Former Intern - Current Project Coordinator in Addison, TX

    I worked at MassMutual as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Extremely large company that takes care of its customers and then employees. Extremely friendly and supportive environment to learn and grow. Flexible schedules and freedom to complete tasks in your own way. As long as the job gets done on time and effectively, everyone is happy.

    Cons

    Opportunities within other MassMutual owned firms are not easier to take advantage of after working for MassMutual

  8. great company..very professional. great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at MassMutual full-time (More than 8 years)

    Pros

    quality people who care about service and excellence

    Cons

    company is huge..easy to get lost

  9. Good Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good Company to work for.

    Cons

    Employees feel that the management do not listen to them.

    Advice to Management

    Listen to the employees.

  10. Helpful (1)

    MassMutual provides the tools/support necessary to be a sole proprietor in the financial services industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Professional in Baltimore, MD
    Former Employee - Financial Services Professional in Baltimore, MD

    I worked at MassMutual full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    MassMutual provides solid training and sales support for those new to the industry and for those just looking for a change. MassMutual houses extremely competitive products backed by a highly rated company. In addition to their own products, you are also provided the freedom to sell a myriad of prodcuts from other companies.

    Cons

    Career contracts provide incentives to sell MassMutual products over outside carriers that you have access to. This is not necessarily a bad thing since most of their products are at or near the top in the industry across the board, but their products are not a fit for certain scenarios. Basically, in order to keep benefits and reach incentive goals....you must sell certain minimums of MassMutual products. This can be difficult at times.

    It is extremely difficult to survive and/or succeed in this industry in general. Not necessarily con for MassMutual specifically, but be aware that it is very difficult and requires cold calling and strong networking skills.

    Advice to Management

    Provide more flexible career contracts. Offer a small base salary or at the very least do not charge agents rent if they do not hit certain sales figures in the first year of their contract.

  11. Helpful (1)

    One of the best in the insurance industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in Portland, OR
    Current Employee - Agent in Portland, OR

    I have been working at MassMutual full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you're looking for wonderful professional development support, this is the place to work. The education is also the best. The company flies out wholesalers that specialize in different products to help you better understand everything there is to know about insurance.

    Cons

    The learning curve is extremely large. It'll take you awhile to become great. It can be frustrating for a very long time if you are not comfortable with intentional failure.

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MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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