MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

3.6 264 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(169 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance(in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy"(in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice(in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle(in 9 reviews)

69 Employee Reviews Back to all reviews
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    This company is a good company. Their new shared services is a nightmare

    Accounts Payable Temp (Current Employee) O'Fallon, MO

    ProsThe company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    ConsThe culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to Senior ManagementReview the business leader and above in the GBSC transaction services and replace with competent leadership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good workplace for the enterprising

    Technical Consultant (Current Employee) Saint Louis, MO

    ProsWhat you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    ConsBureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to Senior ManagementHire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Good company to work for.

    Vice President (Current Employee) Purchase, NY

    ProsCompany doing well, good benefits, and good work-life balance

    ConsForget getting promoted at this organization.

    Advice to Senior ManagementPresident should stop being so cocky

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    CEO is visionary and likeable

    Software Engineer (Current Employee) Dublin, Dublin (Ireland)

    ProsWork life balance
    Great experience
    Passionate employees

    ConsNo salary negotiations for lateral moves
    Salary increments are between 1 and 4%
    No career progression
    Poor management training and support for new management. Managers lack leadership skills, managers lack the balls to fight for what is right.

    Advice to Senior ManagementThe company would lose ambitious (tomorrow leaders) if they do not harness and promote employees.
    Meeting or surpassing expectations should be rewarded financially and with the opportunity of promotions.

    Yes, I would recommend this company to a friend

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    best place in st louis to work

    Senior Consultant (Current Employee) Saint Louis, MO

    ProsGood benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy".

    Consvery consensus driven, not driven to take risks, HR no help. hope you get a good boss!

    Advice to Senior ManagementEncourage turnover / new experiences to improve the energy levels; look at the leadership and see if they fit the mould for tomorrow or just a reflection of the past; take some risks to refresh the talent to show you are changing the old banking culture.

    No, I would not recommend this company to a friend

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    MasterCard is on the move with new technology, innovation and thought leadership!

    Business Leader (Current Employee) Saint Louis, MO

    ProsThe life-work balance is wonderful. Everyone pulls together to make things happen and we all take personal pride in quality work. Quality work is usually compenstated for in multiple ways. Truly a global company.

    ConsUpper level management changes too frequently, causing confusion and lack of consistency. Probably like most companies there are some bad seeds in the group that talk out of both sides of their mouth, play favorites and are in it for themselves. NY employees are not flexible in the culturaly differences. Too many opinions and performance reviews based on hear say.

    Advice to Senior ManagementConsider spending a little more money on simple technology enhancements that support day to day operations, in the long run employees will be more effecient (saving money) and customers will be happier.

    Employees still feel that they have no place to go in fear of retaliation. HR recently sat on a phone call un-announced for an hour; very sneaky. I have no trust in the process or the department.

    Consider implementing a process for escalating business decisions that are "stuck in the mud" with their existing management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Financially well-run; Needs to accelerate time to market for product innovation

    Anonymous Employee (Current Employee)

    ProsI like the fact that the company is addressing key competitive factors and working hard to overcome the legacy and mentality of an association. The consumer-centered focus is also important in order to clearly differentiate our product benefits/innovation/value proposition

    Cons-Managers lack the skills and leadership to motivate people; yet are rewarded in a vacuum

    -New managers who have been hired with "badge" value are ineffective when it comes down to translating their experience to MC business

    -Not a ton of opportunity to get promoted due to heavy matrix

    Advice to Senior ManagementSee above

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Relaxed culture, not many opportunities for advancement

    Anonymous Employee (Current Employee)

    Prosdecent work life balance
    possibility to work from home
    friendly people

    Consno coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to Senior Managementfire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    MasterCard Intern

    MasterCard Intern (Former Employee) Purchase, NY

    ProsEveryone in the company is extremely accessible, pay is great, wonderful work-life balance, and the program is very structured program. A great company to gain experience and meet new people. HR generally does a really great job at placing interns with teams.

    ConsIt is very difficult for interns to receive a return offer just because MasterCard is very particular on who they bring back. Probabilities of getting return offers from big name tech or consulting companies is much higher than getting a return offer from MasterCard. ]

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Too successful in the present to set itself for future success

    Product Leader (Current Employee) Purchase, NY

    ProsGreat CEO
    Extremely profitable
    Decent Brand

    ConsToo successful in the present to set itself for future success
    Absolutely abysmal technical leadership
    Unable to translate CEO's vision into actionable strategy

    Advice to Senior ManagementHire more better technical leaders
    Accelerate college and MBA hiring programs
    Move back into the city

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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