MasterCard
3.6 of 5 259 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.6 259 reviews

                             

88% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(164 ratings)

76% of employees recommend this company to a friend
98 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Love working here!

    Anonymous Employee (Current Employee)
    O'Fallon, MO

    ProsAwesome team and a very casual and open working style

    ConsOffshore model with means having several positions being filled by SOWs

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Company, Poor Mgmt

    Business Leader (Former Employee)
    Purchase, NY

    Pros- Great CEO who pushes people out of their comfort zone and challenges the status quo
    - Good pay, along with good benefits
    - Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
    - Focus on innovation, youth, and a multigenerational workforce
    - Culture is significantly improving by being more transparent

    Cons- There are too many people there resistant to change
    - A strong network of people who've been there 15+ years
    - Takes forever to get something basic done; no one wants to take accountability or ownership of anything

    Advice to Senior ManagementPlease LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    15+ years at MasterCard and its been a great journey

    Anonymous Employee (Current Employee)

    ProsPayments industry leader, innovative organization

    ConsCannot think of any at this time

    Advice to Senior ManagementContinue to reduce the bureaucracy

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    impressive corporate leadership; questionable operations leadership

    Anonymous Employee (Former Employee)

    ProsStrong CEO leadership, great focus on diversity, decent personal development opportunities, good pay,

    Consoperations leadership has been around too long - fresh approach is needed; intense margin focus drives a somewhat "sweat shop" environment

    Yes, I would recommend this company to a friend

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    3 people found this helpful  

    Value Added Services - Sr. Analyst

    Anonymous Employee (Current Employee)
    O Fallon, MO

    Pros-CEO brings in a new and energizing perspective
    -CEO also pushes for diversity, change, and innovation
    -Company is going through a culture change inviting new ideas, perspectives, innovations, millennial employees
    -Educational assistance for undergrad and grad school is great
    -Stock prices continue to prosper in reflection of the embraced changes (cultural, technological, innovations)

    Cons-Many old school employees (those before IPO) are resistant to change
    -Many prefer the status quo
    -Bureaucracy is a problem causing delays in time to market initiatives and embracing new process improvement ideas
    -Politics at times play major deterrents impacting project and human resource advancements
    -Employees feel overbooked with tasks and this is considered 'the MasterCard way' . This causes burnouts and employees seek other positions

    Advice to Senior Management-Be cognizant of your teammates and don't treat them as only a 'human resources'
    -Really help employees grow in their career, so don't hold them back
    -When employees are overbooked with tasks and can't always meet the outpacing demands, don't say 'it's a time management issue'
    -Give hard working internal employees opportunities to grow and not just fill positions with external people.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Use to have Good Pay for an IT company in St Louis Area

    Technical Consultant (Current Employee)
    O'Fallon, MO

    ProsOver compensation, 401k, healthcare, vacations, and opportunities to move around with in a company

    Conslots of push to meet the deadline, inflexible hours when I worked there. I've hear it had changed.

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    1 person found this helpful  

    Band B

    Anonymous Employee (Former Employee)
    Purchase, NY

    ProsSmall enough to know how you really impact the bottom line.

    ConsRelationships matter more than performance.

    Advice to Senior ManagementListen to feedback instead of just managing it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Really great culture and people!

    Summer Intern (Former Employee)
    Purchase, NY

    Pros- Culture
    - Get to meet a lot of people
    - Flexibility

    ConsSome disorganization and inefficiency but overall, great company to work for!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Strong Brand/Management but Limited Career Advancement Opportunities

    Business Leader (Current Employee)
    Purchase, NY

    ProsGreat work envinroment. Small company feel with motivated individuals. Superb executive leadership.

    ConsDependence on issuers makes it hard for the company to drive quick change/be innovative.

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    Excellent organization to work with

    Leader (Former Employee)
    New York, NY

    ProsCompany Image
    Generous benefits
    Compact organization
    Profitable business model
    Sensitive to work life balance

    ConsSlow decisions
    Lack of dynamism
    Technology and Business acting as Silos

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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