MasterCard Reviews

Updated March 30, 2015
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3.7
230 Reviews
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MasterCard President and CEO Ajay Banga
Ajay Banga
244 Ratings

230 Employee Reviews

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  1. Energetic, fantastic place to work at. This is not a place for slackers or those who are looking for a 9-5 job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Project Manager in Saint Louis, MO
    Current Contractor - Project Manager in Saint Louis, MO

    I have been working at MasterCard as a contractor (more than a year)

    Pros

    Great team, wonderful people, good location and plenty of opportunities to learn and grow in multiple directions.

    Cons

    Nothing so far. But if there is a gun to my head, I would say the timings... It gets pretty stressful at times.

    Advice to ManagementAdvice

    Nothing. This is utopia.

    Recommends
    Positive Outlook
    Approves of CEO
  2. MasterCard is a terrific employer, focused on innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Collegial, creative colleages focused on solving problems and creating new opportunities

    Cons

    Culture is becoming more aggressive at the expense of teamwork

  3. MasterCard is a great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    They have a dynamic environment and you collaborate with wonderful, intelligent people.

    Cons

    MasterCard recent outsourcing to India is impacting American jobs that hurts the U.S. economy.

    Advice to ManagementAdvice

    Great leadership; however, some managers need to know the bottom line to become even better leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Does HR read these reviews?! Respond to each review on Glassdoor if you actually care about improving MasterCard?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    1) Depending on your group, you can get a global perspective.

    2) For married and family people, HQ is in Westchester

    3) Good 401K Plan

    4) Recognizable Name Brand

    5) Starting to build more open space (but bad execution)

    6) Meaningful assignments, depending on your group and job

    Cons

    1) Layoffs. MA likes to fire good people, rather than placing them in a new group.

    2) Not in the NYC ; not enough young to mid 20s in the Purchase office (this is a con, depending on your age)

    3) Not enough head count; thus we are overworked with the wrong compensation/salary.

    4) We act before we think. MA reacts too fast and we have to deal with all the mess and problems due to poor execution. We need more planning.

    5) At the executive level, there's isn't enough agreement on the road map. Thus, product executions across regions are inconsistent and disconnected at times.

    6) Too much negativity at times. Many people are closed minded and quick to say no to an idea.

    Advice to ManagementAdvice

    1) Less reactive, and more proactive with innovation and strategy.

    In other words, more planning before execution.

    2) Train people to be better managers and how to give guidance

    3) Go big, or just throw in the towel to Visa and AMEX. High risk, high reward. Stopping be so conservative with the P&L.

    Do you (MasterCard/Ajay) want to continue to be 2nd place to Visa or do you want to change the status quo? We need to be more aggressive in our key markets!

    4) Rethink about allocating investments across the company. Do you even measure ROI anymore?

    5) Given the fact that there are dissatisfied people at MA writing bad reviews on Glassdoor, there hasn't been much change in the company.

    Nice new company video?!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful

    Easiest job you'll ever have if you get hired at the right level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    The CEO is an amazing leader as well as many of the people holding senior management positions. They are incredibly intelligent yet humble. Diversity is absolutely embraced and the right person for the job is hired regardless of gender, culture, age etc. The culture is polite and everyone treats each other with respect. The employees are very sharp and know all aspects of the payments industry. The company embraces innovation and is a leader in emerging payment models.

    Cons

    The company is very top heavy with too many people in middle management who really aren't working. This promotes a country club like atmosphere. There is a huge gap between the senior management team and the people who actually get the work done. It's the business leaders that do all the work without reward or recognition. If you want the easiest job in your life and get paid a lot for doing nothing go for a middle management position at MasterCard.

    Advice to ManagementAdvice

    Get involved. Learn what's really going on. Conduct skip-level reviews. Promote the people who are working hard to bring innovative products to market. Make middle management accountable. Get out of your glass houses and get to know the people who are doing all the hard work. These are the people that will make you successful not the bureaucrats in between.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Great opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Opportunity to grow your career if you're willing to put in the work
    Senior management is easily accessible and very approachable
    Great pay and benefits

    Cons

    Mindset needs to change to match the ever-evolving technology from new entrants to the payments space

    Advice to ManagementAdvice

    Company needs to be more nimble to adapt to non-traditional competitive threats

    Recommends
    Positive Outlook
    Approves of CEO
  8. not easy to be a developer here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Saint Louis, MO
    Current Employee - Software Engineer in Saint Louis, MO

    I have been working at MasterCard full-time (more than a year)

    Pros

    Vacation, Bonus are very fat. It respects life-work balance. Promotions are fair.
    Easy to move around within the company

    Cons

    It can be stressful sometimes. The system is overly complicated and there are few people that have the time to teach you

    Advice to ManagementAdvice

    encourage more pair-programming so that new-comers can be up to speed faster.

    Recommends
    Positive Outlook
    Approves of CEO
  9. nice place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    working environment is good, schedule is flexible,training is good

    Cons

    slows between groups, workload is big for some team

  10. Very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    Your points-of-view count! MasterCard is collaborative, but not consensus-stuck. Very good work-life flexibility, dynamic CEO, fantastic products

    Cons

    Matrixed environment can be constraining. Not everyone is looking updownleftright yet.

    Advice to ManagementAdvice

    Force the issue of working cross functionally. Do not leave that to HR to solve. This has to be directed and driven at the business level.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO
    Current Employee - Senior Analyst in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Flexible work life balance. Co-workers are great

    Cons

    Changes in Management can causing conflicting goals in business

    Recommends
    Positive Outlook
    Approves of CEO

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