MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.6 265 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(170 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance(in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy"(in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice(in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle(in 9 reviews)

63 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Approves of CEO

     

    Outstanding culture that drives maximizing employee capabilities

    Anonymous Employee (Current Employee)

    ProsSupportive and progressive culture that drives employees to maximize their capabilities and contributions. Less of the political culture found in other organizations which lends itself better to success. There is a reason it is viewed as one of the best places to work.

    ConsThere is a pace that can be heightened as far as delivery of solutions, but a solution is provided. Can increase the cross communication between business and an ease of corporate navigation can be improved.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jul 24, 2014

    Thanks so much for your review - investing in our employees is a critical focus area...
    • Culture & Values
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    About the job...

    Account Management (Current Employee)

    ProsI find a great live/work balance here at MasterCard; I start early and end early...usually 7AM - 4PM. The benefits are top notch with access to a gym and great medical and the company is doing very well overall.

    ConsOn the down side, there is a lot of structure that come along with a bigger, public company...meaning lots of red-tape and reporting to managers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jul 22, 2014

    People join Cultures..great tips from an insider - thanks!
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    Satisified

    Business Leader (Current Employee) Purchase, NY

    ProsGreat work life balance and corporate culture

    ConsThe company and its people are very kind and professional. Great company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jul 15, 2014

    Your review is appreciated and will be helpful for others - thanks!
  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    Project Manager (Current Employee) O Fallon, MO

    ProsGreat Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    ConsToo much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to Senior ManagementStop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jul 10, 2014

    Your feedback and candor is important to us - thanks for sharing.
    • Culture & Values
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    MasterCard is a great company!

    Anonymous Employee (Current Employee) Purchase, NY

    ProsUnder Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    ConsSome managers lack leadership skills.

    Advice to Senior ManagementPay attention to the constructive feedback that is given.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jun 27, 2014

    Thanks so much for your candid response!
    • Culture & Values
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    Growing company with new opportunities for career growth.

    Business Leader (Current Employee) Purchase, NY

    ProsHiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    ConsFunding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to Senior ManagementHold managers accountable for coaching and supporting their employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jun 30, 2014

    Thanks for sharing your experience!
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    Great company, solid future

    Anonymous Employee (Current Employee)

    ProsMarket place is always changing and evolving so no opportunity to get bored.
    Comp seems to be in line or a little above average

    ConsCEO and one level down need to get more in touch with the rest of the company and stop believing their own hype. Tricky given the amount of comp they receive and probably no worse than elsewhere but seems to be getting worse.

    Advice to Senior ManagementStart listening more.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Company

    Human Resources (Current Employee) Miami, FL

    ProsGood management, good benefits. balanced approach

    ConsCulture in transition. As any other company in the same situation, some people may have to leave.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
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    • Approves of CEO

    1 person found this helpful  

    Good place to work but sliding backwards

    (Current Employee)

    ProsGood pay, including good bonus that is always paid. Fast pace. Good time off. Ability (even pushed) to move around and try different areas. Looks great on a resume since everyone knows MC.

    ConsWhile pay is good raises don't exists. So if you are looking to work here get every penny up front because you won't even keep up with inflation. Health coverage SUCKS!!!! It's very expensive and low coverage. Most of the Execs came up in the company so they micro manage because they did all the jobs before. Red tape everywhere. They are looking to outsource everything in IT that isn't the latest/coolest thing. It's leading to the basics taking forever, and thus costing more, and ironically, leaving less money for the latest/coolest things. Purchase (business) and St. Louis (IT) don't work well together. Ajay says we are an IT company yet he rarely comes to the IT headquarters. If we are an IT company Ajay should move to St. Louis and establish that as the headquarters.

    Advice to Senior ManagementDo something about salary range penitration. You are ok now but turn-over will start to really hurt as average pay moves back to the pack. Fix the healthcare package.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Never bored

    Business Leader (Current Employee) O'Fallon, MO

    ProsI get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    ConsFast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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