MasterCard Reviews

Updated March 26, 2015
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3.0
91 Reviews
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MasterCard President and CEO Ajay Banga
Ajay Banga
242 Ratings

91 Employee Reviews

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  1. 1 person found this helpful

    Good pay for experienced professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Analyst in Purchase, NY
    Former Employee - Associate Analyst in Purchase, NY

    I worked at MasterCard

    Pros

    I thought the pay and opportunity for promotion was good.

    Cons

    It was a very political environment and how well you did depended on how well liked your manager was among his peers and upper management.

    Advice to ManagementAdvice

    Embrace different management styles and not just give lip service to diversity.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Good Place to Work Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 10 years)

    Pros

    More positive, upfront people who value effectiveness

    Cons

    The passive-aggressive, back-stabbing side still exists, even if it's gone down

    Advice to ManagementAdvice

    Stop boosting people who push themselves ahead of the company

    Recommends
    Neutral Outlook
  3. 1 person found this helpful

    Overall it is a thorough internship program, and interns are presented with different opportunities and projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Merchant Consulting in Purchase, NY
    Former Intern - Merchant Consulting in Purchase, NY

    I worked at MasterCard as an intern (less than a year)

    Pros

    Good work life balance, everyone is encouraged to meet and network within the firm.

    Cons

    The culture is relatively lax. Smart and efficient employees are not properly rewarded while others aren't as good are not criticized either.

    Advice to ManagementAdvice

    Hire some better people and raise compensation, especially since the company is in Purchase and not NYC.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Good Company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Innovative company to work for

    Cons

    Some departments are still old style

    Advice to ManagementAdvice

    Not much

  6. Didn't live up to their promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY

    I worked at MasterCard full-time (more than a year)

    Pros

    Benefits/pay are really good and work/life balance is pretty good as well. As far as big companies go, it offers all the standard things.

    Cons

    They promised a lot when I interviewed in terms of training, projects, international travel, and generally made it sound like an exciting place to be. That wasn't really the case. The training was slapped together last minute and I got stuck doing mundane projects for the whole year and a half that I worked there. Even when I asked for more challenging work, I was mostly ignored. Beyond that, my boss probably couldn't even tell you where my desk was and I maybe saw him once a month - not ideal in my opinion.

    Advice to ManagementAdvice

    Be more involved with your lower levels and listen to changes they suggest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Growing Company, Changing Culture

    Current Employee - Leader in Purchase, NY
    Current Employee - Leader in Purchase, NY

    I have been working at MasterCard full-time

    Pros

    Company continues to grow, C-suite executives are relatively accessible and they encourage employees to rotate across different business areas, which offers the opportunity to take your career in different directions.

    Cons

    The company is trying to change its culture to align itself more with other technology companies but the process is going through growing pains. Inconsistent titles relative to experience across various groups and work-life balance can vary greatly across groups.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Accountable, but no authority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    * Many good people there
    * Opportunities for advancement
    * Growing company
    * Great compensation package

    Cons

    * Conservative executive team
    * Slow to make decisions
    * Too top position heavy
    * Difficult to navigate through politics

    Doesn't Recommend
    Positive Outlook
  9. 4 people found this helpful

    Great Company To Work For With A Few Major Flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management Senior Specialist in Saint Louis, MO
    Former Employee - Project Management Senior Specialist in Saint Louis, MO

    I worked at MasterCard full-time (more than 3 years)

    Pros

    MasterCard is a very forward thinking company. I found my time there extremely enjoyable and one where business groups got along and collaborative efforts between departments were encouraged. That old cliche of employees feeling like family actually had some substance here as a good number of people whom I worked with in my department and across a variety of business groups have been with the company for many years. They do hire contractors on as perm employees. Good number of extra office activities also are a bonus. Free tickets, shows, and lunches are often comped.

    Cons

    The most noticeable and ever present negative to this wonderful company is that the pay rate for managers, analysts, VP's, and technical specialists tends to be somewhere around 30% below the national average for matching roles (this is applicable for the U.S. market only although I have been told this trend is a global one by more distant contacts). This nugget of knowledge is well known within and without the organization. Recruiters and Talent Sourcing Teams often have to set expectations low for new talent and raises and bonuses are not common in North America. I have seen a great number of professionals leave as a result of being way undervalued. I admit that I left for this same reason and this was my most cherished job in my career. A very painful decision for myself and those who left before and after my time. A second equally damaging negative I have seen first hand and continue to hear to this day is that the Latin America division of MasterCard has some deceptive practices when it comes to offering positions and then rescinding them at the last minute. A very close colleague of mine and another former co-worker known to me reported having been offered positions only to never receive callbacks or being placed in the position of turning down other work opportunities in light of being told they had secured a position with MasterCard only to never receive a start date or full offer letter. This is really upsetting as I love this company but I have seen this practice happen to others and have heard that within LATAM this is commonplace.

    Advice to ManagementAdvice

    Recognize you are failing to retain good talent and your low pay rates discourage new hires who are the future of your company.
    Better efforts need to be made with regards to false promises made by VP's and their direct reports with regards to offering positions to potential workers and then going back on their word and not following through. It is a cheap tatic that effects the lives of people who are trying to gain employment with your company and may result in tricky litigation if not properly supervised.

    Recommends
    Neutral Outlook
  10. "Impressive CEO, transparent and inspirational; Opportunities for improvement at Silicon Valley office"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard full-time (more than 3 years)

    Pros

    "Impressive CEO and Executive team, global technology leader in payments space, impressive financial results, increasing transformation of brand to technology brand."

    Cons

    "Some of Silicon Valley leadership does not embrace Ajay's transparent or inspirational style. There is a lack of leadership leading, and attrition is mounting. Dissapointing from a global industry leader. Location can be undesireable to Silicon Valley talent pool".

    Advice to ManagementAdvice

    "increase transparency and push authority down. Share what is genuine and honest - less corporate speak and dead silence."

    Recommends
    Neutral Outlook
    Approves of CEO
  11. review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    work-life balance based on position.

    Cons

    lots of politics. lots of meetings and not a lot of progress

    Neutral Outlook

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