MasterCard
3.6 of 5 256 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

3.6 256 reviews

                             

88% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(161 ratings)

75% of employees recommend this company to a friend
68 Employee Reviews Back to all reviews
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    Great benefits!

    Anonymous Employee (Former Employee)

    ProsThe company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    ConsAny ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to Senior ManagementContinue to embrace an open culture by giving opportunities to high performers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    MC Review

    Project Manager (Current Employee)
    Saint Louis, MO

    ProsPay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    ConsCulture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to Senior ManagementTake care of your people

    Yes, I would recommend this company to a friend

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    Good place to work

    Director (Former Employee)
    Purchase, NY

    Prosgood benefits, nice profit sharing plan

    Consineffective managers, requires face time

    Advice to Senior Managementlisten

    Yes, I would recommend this company to a friend

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    Challenging Work; Crazy Environment; No Management Support

    Senior Software Engineer (Former Employee)
    O'Fallon, MO

    ProsThe work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

    ConsNever got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

    Advice to Senior ManagementUpper level managers are very intelligent and have well defined goals. Unfortunately, the lower level managers have no idea how to implement these goals within their fiefdoms. They continue to rule with their heads in the sand until someone comes along and kicks them in their butt or they are forced to leave.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Project Manager

    Project Manager (Current Employee)
    Saint Louis, MO

    ProsOverall a good company to work. Excellent benefits. Great CEO.

    ConsLots of internal politics. Manager act like a demi-god and they can make or break your career.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    This company is a good company. Their new shared services is a nightmare

    Accounts Payable Temp (Current Employee)
    O'Fallon, MO

    ProsThe company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    ConsThe culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to Senior ManagementReview the business leader and above in the GBSC transaction services and replace with competent leadership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good workplace for the enterprising

    Technical Consultant (Current Employee)
    Saint Louis, MO

    ProsWhat you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    ConsBureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to Senior ManagementHire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good company to work for.

    Vice President (Current Employee)
    Purchase, NY

    ProsCompany doing well, good benefits, and good work-life balance

    ConsForget getting promoted at this organization.

    Advice to Senior ManagementPresident should stop being so cocky

    Yes, I would recommend this company to a friend

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    MasterCard is on the move with new technology, innovation and thought leadership!

    Business Leader (Current Employee)
    Saint Louis, MO

    ProsThe life-work balance is wonderful. Everyone pulls together to make things happen and we all take personal pride in quality work. Quality work is usually compenstated for in multiple ways. Truly a global company.

    ConsUpper level management changes too frequently, causing confusion and lack of consistency. Probably like most companies there are some bad seeds in the group that talk out of both sides of their mouth, play favorites and are in it for themselves. NY employees are not flexible in the culturaly differences. Too many opinions and performance reviews based on hear say.

    Advice to Senior ManagementConsider spending a little more money on simple technology enhancements that support day to day operations, in the long run employees will be more effecient (saving money) and customers will be happier.

    Employees still feel that they have no place to go in fear of retaliation. HR recently sat on a phone call un-announced for an hour; very sneaky. I have no trust in the process or the department.

    Consider implementing a process for escalating business decisions that are "stuck in the mud" with their existing management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    best place in st louis to work

    Senior Consultant (Current Employee)
    Saint Louis, MO

    ProsGood benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy".

    Consvery consensus driven, not driven to take risks, HR no help. hope you get a good boss!

    Advice to Senior ManagementEncourage turnover / new experiences to improve the energy levels; look at the leadership and see if they fit the mould for tomorrow or just a reflection of the past; take some risks to refresh the talent to show you are changing the old banking culture.

    No, I would not recommend this company to a friend

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