MasterCard

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MasterCard Reviews

Updated August 13, 2014
Updated August 13, 2014
275 Reviews

3.8
275 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
179 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Evolving into a technology company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  San Carlos, CA
    Current Employee - Business Leader in San Carlos, CA

    Pros

    Senior leadership has a great vision for the future of the company and employees have bought in. Strong growth and profitability has allowed for acquisitions to keep pace with the change and innovation. Great benefits, profit sharing and health plan. Great internal communications and resources available to team members. A company with a social conscience.

    Cons

    One challenge is the highly regulated industry environment which inhibits rapid development and change. Can be bureaucratic and sluggish to move.

    Advice to ManagementAdvice

    Communicate clear ownership and install processes to accelerate implementation of new strategic initiatives.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 18, 2014VP, Employer Brand Marketing

    Your sentiment regarding being socially conscious is what brings great pride; as we say Doing Well by Doing Good! thanks for your review

  2.  

    Great place to work - glad I made the leap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Purchase, NY
    Current Employee - Leader in Purchase, NY

    Pros

    In addition to their solid place in the market, growing revenues and encouraging future, MasterCard treats their employees well, communicates effectively and provides empowerment to employees at all levels.

    Cons

    Like any large organization, politics can trump basic common sense with decision making. Also, titles for positions are ambiguous which causes some confusion.

    Advice to ManagementAdvice

    While a matrix organization is a great collaborative tool, too many dotted lines or an unclear organizational structure leaves challenges.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Aug 6, 2014VP, Employer Brand Marketing

    We value your response - thanks so much !

  3.  

    Outstanding culture that drives maximizing employee capabilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Supportive and progressive culture that drives employees to maximize their capabilities and contributions. Less of the political culture found in other organizations which lends itself better to success. There is a reason it is viewed as one of the best places to work.

    Cons

    There is a pace that can be heightened as far as delivery of solutions, but a solution is provided. Can increase the cross communication between business and an ease of corporate navigation can be improved.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 24, 2014VP, Employer Brand Marketing

    Thanks so much for your review - investing in our employees is a critical focus area...

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  5.  

    About the job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management
    Current Employee - Account Management

    Pros

    I find a great live/work balance here at MasterCard; I start early and end early...usually 7AM - 4PM. The benefits are top notch with access to a gym and great medical and the company is doing very well overall.

    Cons

    On the down side, there is a lot of structure that come along with a bigger, public company...meaning lots of red-tape and reporting to managers.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 22, 2014VP, Employer Brand Marketing

    People join Cultures..great tips from an insider - thanks!

  6.  

    Satisified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    Pros

    Great work life balance and corporate culture

    Cons

    The company and its people are very kind and professional. Great company.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 15, 2014VP, Employer Brand Marketing

    Your review is appreciated and will be helpful for others - thanks!

  7.  

    Middle Management will make or break the future of plans of this company if they don't take good care of their reports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  O Fallon, MO
    Current Employee - Project Manager in O Fallon, MO

    Pros

    Great Benefits, Occasionally interesting projects if you are in the right team especially if project is a business imperative.
    Great Top Leadership especially CEO. He is taking this company places. If only an ounce of some of his awesomeness can trickle down to the mid level management.

    Cons

    Too much cronyism. Make that extreme cronyism. It's done so openly it stinks.
    Forget about work life balance that they preach on paper but do not put in practice.

    Advice to ManagementAdvice

    Stop making your friends into people managers when they lack the ability to managers of technical teams or people managers period. People managers are critical to building the people if they can't it cost the company more money but lost trust and lost team moral.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jul 10, 2014VP, Employer Brand Marketing

    Your feedback and candor is important to us - thanks for sharing.

  8.  

    Growing company with new opportunities for career growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    Pros

    Hiring new employees that bring a new perspective to the company is helping to create a better culture. The company offers challenging work, a good corporate culture and provides a great work environment. There are growing opportunities in new areas of the business.

    Cons

    Funding can be limited for projects and long work hours and sometimes unrealistic expectations can make it stressful. There are some bad managers you wouldn't want to work for but it seems to be improving very slowly.

    Advice to ManagementAdvice

    Hold managers accountable for coaching and supporting their employees

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your experience!

  9.  

    MasterCard is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY

    Pros

    Under Ajay's leadership MasterCard has become more diverse. There has been a growth in women and ethnicity within the Purchase location. However, I would still like to see more women in Exectives Roles. It also offers a good work-life balance.

    Cons

    Some managers lack leadership skills.

    Advice to ManagementAdvice

    Pay attention to the constructive feedback that is given.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Thanks so much for your candid response!

  10.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are lots of educational opportunities.

    Cons

    Meetings are a large part of the culture and peoples calendars are always overbooked.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    working as a contractor at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst  in  O'Fallon, MO
    Former Employee - Senior Systems Analyst in O'Fallon, MO

    Pros

    They are very flexible in work hours, dress.

    Cons

    Your management may change due to reorgs or project.

    Advice to ManagementAdvice

    The are not consistent on how they treat contractors. My first manager treated me as an employee - 1 on 1's and provided training. My second manager really spent no time with me.

    Recommends
    Neutral Outlook
    Approves of CEO

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