MasterCard

www.mastercard.com

MasterCard Reviews

Updated February 26, 2015
Updated February 26, 2015
215 Reviews
3.7
215 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
215 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

215 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO
    Current Employee - Senior Analyst in Saint Louis, MO

    I have been working at MasterCard

    Pros

    Flexible work life balance. Co-workers are great

    Cons

    Changes in Management can causing conflicting goals in business

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Professional, Fair, Expierenced and friendly company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (less than a year)

    Pros

    Love the building, people, opportunities - really a wonderful company that takes care of its employees and makes you feel part of the team.

    Cons

    I have not come across any yet. They are very flexible and understanding when personal issues come up. and when we have snow days - they send you a note to stay home, but connect from there. Really great work life balance, ad no stress

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Feb 12, 2015VP, Employer Brand Marketing

    Thanks for commenting on the important quality of striking a balance. We understand that this job isn't your only job. Best of luck in your role..

  3. 1 person found this helpful  

    A great career move for someone young

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst in Purchase, NY
    Current Employee - Associate Analyst in Purchase, NY

    I have been working at MasterCard

    Pros

    Company encouraging diversity (in age, race, culture and background)
    Encourage and provide tools for successful networking and skill-set building
    Value their employees and highly recommend moving internally (vertically or horizontally) within the organization
    Proactive in getting new employees oriented and jump-started in the workplace
    Benefits packages

    Cons

    Security is given highest priory, so if you're not careful, slip-ups can result in reprimands and if repeated possible dismissal.
    Help desks can sometimes be difficult to understand and work with. Which isn't great as you try and get yourself situated early on.

    Advice to ManagementAdvice

    So far no recommendations, but still relatively new.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Head
    Current Employee - Group Head

    I have been working at MasterCard

    Pros

    Fast paced, growing industry; flexible work environment; smart and passionate colleagues; excellent CEO; very competitive benefits and pay; a place where you can make a real impact

    Cons

    So many opportunities and not always enough resources (a good problem to have)

    Advice to ManagementAdvice

    Keep balancing people and financial results

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Purchase, NY
    Current Contractor - Anonymous Contractor in Purchase, NY

    I have been working at MasterCard as a contractor (less than a year)

    Pros

    Great leadership, flexible managers, fast growing company

    Cons

    Its a hassle to get from NYC to Purchase, NY (~90 mins)

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Priceless!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager
    Current Employee - Program Manager

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Great company, fantastic culture! Opportunities are endless, company where you can grow from within as a young professional. Compensation and benefits packages are very attractive, employees are encouraged for flexible working (telecommuting). MasterCard also has innovative learning solutions as well as a special platform for experiences that can help your career development.

    Cons

    Some of the the managers struggle to work with younger workforce but this has been constantly improving

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    what a ride...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    they do take care of their staff....very good at promoting the work/life balance

    Cons

    lots of work, not enough staff....

    Advice to ManagementAdvice

    if you keep adding services and products, you need to adjust your staff numbers so you have enough staff to properly support the products you provide.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 29, 2014VP, Employer Brand Marketing

    We appreciate your frank response. Work/Life balance is paramount to employees success. Thank you.

  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Interesting work, competitive compensation, development opportunities and good people. Company is undergoing a lot of change - individuals can make an impact. Strong executive management. Good work-life integration.

    Cons

    Company is undergoing a lot of change, which can be hard to navigate. No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic. Company needs more diversity at all levels.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 23, 2014VP, Employer Brand Marketing

    We appreciate your time and attention to writing this review. Your candor helps our Brand build for the future. Thank you.

  10.  

    The best induction process I've witnessed and it's evident that this company care about their staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing in Peterborough, England (UK)
    Current Employee - Digital Marketing in Peterborough, England (UK)

    I have been working at MasterCard full-time (less than a year)

    Pros

    Career progression, personal growth, morale, communication

    Cons

    Large company culture means it's difficult to stay on top of changes

    Recommends
    Positive Outlook
  11.  

    Smart, Talented Individuals - Company progressing very well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader in O'Fallon, MO
    Current Employee - Leader in O'Fallon, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Excellent pay, benefits, vacation, 401k, holidays. If working for the right manager, life is very good. Much room for advancement, coaching and education are encouraged.

    Cons

    Some high-level management have no business "managing" people. Complaints are put back on the lower-level management, who end up stuck in the middle with no alternative but to move to another position. If you are friends with one of these high-level managers, you're in - if not, better looki for another position. On the other side of the house, there aren't many promotions in current positions (even as you grow) unless you apply to a higher level.

    Advice to ManagementAdvice

    HR should listen to their employees, not simply nod and say "I understand." That does not produce results. When People Effectiveness Survey results are published to management and HR 1. Commend those with high results and 2. Deal withi those who have low results. Don't ignore them.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Sep 8, 2014VP, Employer Brand Marketing

    Thank you for your candid remarks. We take reviews and our employee surveys seriously to garner insight for continuous improvement!

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