MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated Jun 28, 2014
All Employees Current Employees Only

3.6 265 reviews

89% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(170 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance(in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy"(in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice(in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle(in 9 reviews)

40 Employee Reviews Back to all reviews
in
    • Culture & Values
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    • Approves of CEO

     

    MasterCard is in a great industry and has some brilliant potential.

    Customer Relations (Current Employee) Mumbai (India)

    ProsPotential to make a difference to the way value gets exchanged

    ConsMasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to Senior ManagementA great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jun 30, 2014

    Great to hear from our colleagues in AP! Thanks for your review.
    • Culture & Values
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    A lot of good ideas but not much when it comes to action

    Product Specialist (Current Employee) London, England (UK)

    ProsGreat work life balance, no one at the office after 7pm

    ConsMoves very slowly, HR not very reactive

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    MasterCard VP, Employer Brand Marketing responded to this review

    Jun 30, 2014

    Thanks for sharing your thoughts and experience!
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    MC Review

    Project Manager (Current Employee) Saint Louis, MO

    ProsPay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    ConsCulture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to Senior ManagementTake care of your people

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Software Engineer

    Senior Software Engineer (Current Employee) Dublin, Dublin (Ireland)

    Pros- Lovely office
    - very friendly and helpful colleagues
    - flexibility to work from home is great
    - decent enough salary and benefits
    - lots of scope for learning

    Cons- long hours
    - antiquated and dysfunctional release process
    - not developer friendly e.g. machines are sub-standard, no admin access on own laptop
    - lack of recognition for extra work

    Advice to Senior ManagementStart recognizing employees for their extra work
    Make the promotion process more transparent

    – I'm optimistic about the outlook for this company

    • Culture & Values
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    1 person found this helpful  

    Project Manager

    Project Manager (Current Employee) Saint Louis, MO

    ProsOverall a good company to work. Excellent benefits. Great CEO.

    ConsLots of internal politics. Manager act like a demi-god and they can make or break your career.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    This company is a good company. Their new shared services is a nightmare

    Accounts Payable Temp (Current Employee) O'Fallon, MO

    ProsThe company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    ConsThe culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to Senior ManagementReview the business leader and above in the GBSC transaction services and replace with competent leadership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good workplace for the enterprising

    Technical Consultant (Current Employee) Saint Louis, MO

    ProsWhat you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    ConsBureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to Senior ManagementHire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Good company to work for.

    Vice President (Current Employee) Purchase, NY

    ProsCompany doing well, good benefits, and good work-life balance

    ConsForget getting promoted at this organization.

    Advice to Senior ManagementPresident should stop being so cocky

    Yes, I would recommend this company to a friend

    • Culture & Values
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    CEO is visionary and likeable

    Software Engineer (Current Employee) Dublin, Dublin (Ireland)

    ProsWork life balance
    Great experience
    Passionate employees

    ConsNo salary negotiations for lateral moves
    Salary increments are between 1 and 4%
    No career progression
    Poor management training and support for new management. Managers lack leadership skills, managers lack the balls to fight for what is right.

    Advice to Senior ManagementThe company would lose ambitious (tomorrow leaders) if they do not harness and promote employees.
    Meeting or surpassing expectations should be rewarded financially and with the opportunity of promotions.

    Yes, I would recommend this company to a friend

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    best place in st louis to work

    Senior Consultant (Current Employee) Saint Louis, MO

    ProsGood benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy".

    Consvery consensus driven, not driven to take risks, HR no help. hope you get a good boss!

    Advice to Senior ManagementEncourage turnover / new experiences to improve the energy levels; look at the leadership and see if they fit the mould for tomorrow or just a reflection of the past; take some risks to refresh the talent to show you are changing the old banking culture.

    No, I would not recommend this company to a friend

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