MasterCard Reviews

Updated July 30, 2015
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3.7
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Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
194 Ratings

Pros
  • It also offers a good work-life balance (in 45 reviews)

  • The company has very good benefits (in 21 reviews)

Cons
  • Can be challenging from a work / life balance perspective (in 12 reviews)

  • You will notice that some of the senior management don't really care aout their people (in 11 reviews)

More Pros and Cons

278 Employee Reviews

Sort: Popular Rating Date
  1. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader in New York, NY
    Current Employee - Product Leader in New York, NY

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Experience, internacional and worldwide possibilities Growth and experience gain International expousure Good management abd leadership team Diversity

    Cons

    Salary and benefits not so good office is in Purchase

    Advice to Management

    Improve the benefits


  2. Business Leader - Product Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at MasterCard full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is re-defining itself...very open to people expressing their opinions and personally driving change.

    Cons

    Little to no clear direction from Senior Management in terms of priorities. The company is all over the place in trying to become everything for everyone.

    Advice to Management

    Focus


  3. Technology Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at MasterCard as an intern

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, cares about keeping a good work/life balance, flat organization(easy to talk to execs/ high up people)

    Cons

    lots of info about the current infrastructure is crucial to do any work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Client Side Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo (Belgium)
    Current Employee - Anonymous Employee in Waterloo (Belgium)

    I have been working at MasterCard

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee Friendly, A lot of good exposure,

    Cons

    Laid Back Environment, Unnecessary Traveling.


  6. Helpful (5)

    Don't let the brand fool you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at MasterCard full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Good business model, will be around for a while -looks good on a resume

    Cons

    -no career advancement -hr people are just benefit managers, focus is hiring externally -pay is average -VERY political, if you aren't in the right group your performance is irrelevant -hr has an attitude that employees should consider themselves lucky to work here

    Advice to Management

    The business model won't protect the company forever, eventually someone will disrupt it and you will need to run the company like a real business


  7. Helpful (4)

    Promising but people managers are weak

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY

    I have been working at MasterCard

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The future, after 5-8 years, then more of the dead wood is gone; CEO has great promise but style may be stifling open conversation and decisions based on facts

    Cons

    Senior managers are waiting for retirement, don't care to advance business or manage their staff, they either try to do as little as possible or spend their time creating crises or complex projects that don't make sense; HR is useless, keep incompetent managers, ignore talent under their noses, focus too much on outside talent, they just manage benefits

    Advice to Management

    Get rid of 18+ year management...they are done; Take a close look at managers supervising employees - they have no processes, no clue, don't care to manage, improve the team or grow the business


  8. Helpful (1)

    An organization that will ultimately affect your health

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Consultant in Saint Louis, MO
    Current Employee - Technology Consultant in Saint Louis, MO

    I have been working at MasterCard full-time (More than 10 years)

    Pros

    Bonus Extremely Great/Salary Average High Level Leadership has good vision for the organization with respect to trying to make MasterCard a technology company (which is quite a stretch for the old way of thinking at the credit card processing company).

    Cons

    Mid-Level managers do not following Senior Leaderships technology company vision. They are afraid to take any risks and keep things status quo. They've been using the same technologies for years that prevents them from attracting top talent and truly being innovative. It's much easier to work as a sweat shop with antiquated technology than to look for ways to create software faster/cheaper through technology. MasterCard is a political cut throat environment sweatshop with poor life balance that will ultimately affect your heath so be careful. Getting promoted and raises are based on your popularity over what you deliver so think back to high school and beef up on your social skills. This is a work environment that discriminates heavily when it comes to age. They promote high energy young inexperienced folks into leadership over folks with experience. A young person will get promoted quickly (I've seen it happen in less than a year with the company). For folks over the age of 35 forget it. If you are a Caucasian male its much harder or impossible. Picture a company with poor people leadership due to promotion of young inexperienced talent. You'll see many young folks in high level positions over the more experienced folks or folks that get into leadership positions will get there in the name of diversity. All work is done by Business Leader and below levels. Above that level it is a country club atmosphere. This is a consulting environment that is managed like a consultant company over more traditional approaches where you are able to grow your career based on merit. In IT young very social high energy folks that can drive low experienced Asian coders to dates are what will exceed at MasterCard. If you are an engineering person, you will be pigeon holed forever in some low level role with no opportunities. Leadership has the opportunities, but you need to be very young, social, attractive, or asian to get into those opportunities.

    Advice to Management

    Put experienced leaders into mid-level positions over just promoting young energetic inexperienced talent. There is more to being a great leader that is motivated beyond being young and energetic. Stop turning over technical resources and continuing to loose intellectual capital after each project release in the name of getting a product out the door on a shoe string budget.. Ultimately the product must be re-created at a much higher cost down the road. This just promotes poor reviews for MasterCard preventing great talent from being obtained.


  9. Financial Status

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Analyst, Business Development -Contractor in Dubai (United Arab Emirates)
    Current Contractor - Financial Analyst, Business Development -Contractor in Dubai (United Arab Emirates)

    I have been working at MasterCard as a contractor (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good with People. Opened Minded. Multicultural environment.

    Cons

    Long hours. Need of precise monthly schedules. No continuity.

    Advice to Management

    Give precise schedules and regular feedback.


  10. MasterCard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    One of the best place to work!

    Cons

    I could not see any cons!


  11. Product Project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Purchase, NY
    Current Employee - Product Manager in Purchase, NY

    I have been working at MasterCard (More than a year)

    Pros

    life long employer. Find your spot and you can stay for ever

    Cons

    slow on technology. Bureaucracy is crushing itself

    Advice to Management

    Watch out for alternative payments ready to eat your lunch



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