MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated November 21, 2014
Updated November 21, 2014
319 Reviews
3.7
319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
216 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 12 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

44 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good pay, nice hard-working people, consensus based, lots of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at MasterCard full-time

    Pros

    The CEO and CFO are good visionary people. They work hard and are great motivators. St. Louis has a nice campus for employees. The environment is very pleasant and professional. For a small company in terms of employees they are doing quite well financially and have room to grow. The NY office is high energy and houses most of the senior leaders. NY is definitely the place to consider working if you want a long-term career at MasterCard and like the area.

    Cons

    Compensation and raises could be more generous for the worker bees at lower and middle management levels. Work life balance could be better with long days and/or regular evening and weekend work. Many people at all levels are under a lot of stress and carry heavy work loads. Managers could benefit from learning to say "no" and receive more training on managing people and employee coaching. Skip level meetings and 360 feedback are very informal if at all. Having worked in larger corporate environments there is definitely room for improvement in management training. It is also common for promotions and position changes to be announced and employees may not have had an opportunity to apply internally.

    Advice to ManagementAdvice

    Systems could be improved and several are dated. Trust your people and move forward with new ideas and encourage leaders to think strategically and then act tactically as opposed to acting first and changing direction multiple times during implementation. Keep it simple and execute on fewer key initiatives. Strive for a more positive work-life balance to keep people refreshed and encourage senior leaders to respect and expect this type of culture.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Nov 24, 2014VP, Employer Brand Marketing

    Thanks for your comprehensive and candid review.

  2.  

    Technology company with many changes up front and adjusting in a high pace market

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    The future looks bright! the amount of investment (M&A) in order to keep up with the Digital Convergence race tells allot!

    Cons

    Many org changes are happening now!

  3. 1 person found this helpful  

    It's a company to work for, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Saint Louis, MO
    Current Employee - Analyst in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good People, I would recommend a friend to work here

    Cons

    You will notice that some of the senior management don't really care aout their people

    Advice to ManagementAdvice

    Pay attention

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Very mature company that strives to grow market share using innovative products and solutions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in O'Fallon, MO
    Current Employee - Director in O'Fallon, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Excellent benefits package. Good product leadership team.

    Cons

    Slow speed to market, but things might change in a few years

    Advice to ManagementAdvice

    Reduce red tape barriers. IT and products need to work more as a team.

    Recommends
    Neutral Outlook
    Approves of CEO

    MasterCard Response

    Sep 29, 2014VP, Employer Brand Marketing

    Thanks for your comments..leading with great people and benefits drive our success now and in the future!

  6.  

    MasterCard is in a great industry and has some brilliant potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations in Mumbai (India)
    Current Employee - Customer Relations in Mumbai (India)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Potential to make a difference to the way value gets exchanged

    Cons

    MasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to ManagementAdvice

    A great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Great to hear from our colleagues in AP! Thanks for your review.

  7.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in London, England (UK)
    Current Employee - Product Specialist in London, England (UK)

    I have been working at MasterCard as a contractor (less than an year)

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  8.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)

    I have been working at MasterCard full-time

    Pros

    - Lovely office
    - very friendly and helpful colleagues
    - flexibility to work from home is great
    - decent enough salary and benefits
    - lots of scope for learning

    Cons

    - long hours
    - antiquated and dysfunctional release process
    - not developer friendly e.g. machines are sub-standard, no admin access on own laptop
    - lack of recognition for extra work

    Advice to ManagementAdvice

    Start recognizing employees for their extra work
    Make the promotion process more transparent

    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Overall a good company to work. Excellent benefits. Great CEO.

    Cons

    Lots of internal politics. Manager act like a demi-god and they can make or break your career.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    This company is a good company. Their new shared services is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Payable Temp in O'Fallon, MO
    Current Employee - Accounts Payable Temp in O'Fallon, MO

    I have been working at MasterCard full-time

    Pros

    The company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    Cons

    The culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to ManagementAdvice

    Review the business leader and above in the GBSC transaction services and replace with competent leadership.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

Work at MasterCard? Share Your Experiences

MasterCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.