MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated October 17, 2014
Updated October 17, 2014
299 Reviews
3.7
299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
199 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

74 Employee Reviews Back to all reviews

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  1.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Purchase, NY
    Former Employee - Director in Purchase, NY

    I worked at MasterCard full-time (more than an year)

    Pros

    good benefits, nice profit sharing plan

    Cons

    ineffective managers, requires face time

    Advice to ManagementAdvice

    listen

    Recommends
    Disapproves of CEO
  3. 1 person found this helpful  

    Challenging Work; Crazy Environment; No Management Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in O'Fallon, MO
    Former Employee - Senior Software Engineer in O'Fallon, MO

    I worked at MasterCard full-time (more than an year)

    Pros

    The work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

    Cons

    Never got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

    Advice to ManagementAdvice

    Upper level managers are very intelligent and have well defined goals. Unfortunately, the lower level managers have no idea how to implement these goals within their fiefdoms. They continue to rule with their heads in the sand until someone comes along and kicks them in their butt or they are forced to leave.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)

    I have been working at MasterCard full-time

    Pros

    - Lovely office
    - very friendly and helpful colleagues
    - flexibility to work from home is great
    - decent enough salary and benefits
    - lots of scope for learning

    Cons

    - long hours
    - antiquated and dysfunctional release process
    - not developer friendly e.g. machines are sub-standard, no admin access on own laptop
    - lack of recognition for extra work

    Advice to ManagementAdvice

    Start recognizing employees for their extra work
    Make the promotion process more transparent

    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Overall a good company to work. Excellent benefits. Great CEO.

    Cons

    Lots of internal politics. Manager act like a demi-god and they can make or break your career.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    This company is a good company. Their new shared services is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Payable Temp in O'Fallon, MO
    Current Employee - Accounts Payable Temp in O'Fallon, MO

    I have been working at MasterCard full-time

    Pros

    The company pays better than market to their employees. The time off policy is very generous. The O
    Fallon building has many perks for the employee.

    Cons

    The culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

    Advice to ManagementAdvice

    Review the business leader and above in the GBSC transaction services and replace with competent leadership.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good workplace for the enterprising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in Saint Louis, MO
    Current Employee - Technical Consultant in Saint Louis, MO

    I have been working at MasterCard full-time (more than 8 years)

    Pros

    What you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    Cons

    Bureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to ManagementAdvice

    Hire better talent and create an environment where they succeed. Stop the cover your ass culture.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Purchase, NY
    Current Employee - Vice President in Purchase, NY

    I have been working at MasterCard full-time (more than 10 years)

    Pros

    Company doing well, good benefits, and good work-life balance

    Cons

    Forget getting promoted at this organization.

    Advice to ManagementAdvice

    President should stop being so cocky

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    CEO is visionary and likeable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Dublin, Dublin (Ireland)
    Current Employee - Software Engineer in Dublin, Dublin (Ireland)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Work life balance
    Great experience
    Passionate employees

    Cons

    No salary negotiations for lateral moves
    Salary increments are between 1 and 4%
    No career progression
    Poor management training and support for new management. Managers lack leadership skills, managers lack the balls to fight for what is right.

    Advice to ManagementAdvice

    The company would lose ambitious (tomorrow leaders) if they do not harness and promote employees.
    Meeting or surpassing expectations should be rewarded financially and with the opportunity of promotions.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    best place in st louis to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Saint Louis, MO
    Current Employee - Senior Consultant in Saint Louis, MO

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy".

    Cons

    very consensus driven, not driven to take risks, HR no help. hope you get a good boss!

    Advice to ManagementAdvice

    Encourage turnover / new experiences to improve the energy levels; look at the leadership and see if they fit the mould for tomorrow or just a reflection of the past; take some risks to refresh the talent to show you are changing the old banking culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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