MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated October 17, 2014
Updated October 17, 2014
298 Reviews
3.7
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
198 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 44 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

74 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    MasterCard is on the move with new technology, innovation and thought leadership!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader in Saint Louis, MO
    Current Employee - Business Leader in Saint Louis, MO

    I have been working at MasterCard full-time (more than 10 years)

    Pros

    The life-work balance is wonderful. Everyone pulls together to make things happen and we all take personal pride in quality work. Quality work is usually compenstated for in multiple ways. Truly a global company.

    Cons

    Upper level management changes too frequently, causing confusion and lack of consistency. Probably like most companies there are some bad seeds in the group that talk out of both sides of their mouth, play favorites and are in it for themselves. NY employees are not flexible in the culturaly differences. Too many opinions and performance reviews based on hear say.

    Advice to ManagementAdvice

    Consider spending a little more money on simple technology enhancements that support day to day operations, in the long run employees will be more effecient (saving money) and customers will be happier.

    Employees still feel that they have no place to go in fear of retaliation. HR recently sat on a phone call un-announced for an hour; very sneaky. I have no trust in the process or the department.

    Consider implementing a process for escalating business decisions that are "stuck in the mud" with their existing management.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Financially well-run; Needs to accelerate time to market for product innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    I like the fact that the company is addressing key competitive factors and working hard to overcome the legacy and mentality of an association. The consumer-centered focus is also important in order to clearly differentiate our product benefits/innovation/value proposition

    Cons

    -Managers lack the skills and leadership to motivate people; yet are rewarded in a vacuum

    -New managers who have been hired with "badge" value are ineffective when it comes down to translating their experience to MC business

    -Not a ton of opportunity to get promoted due to heavy matrix

    Advice to ManagementAdvice

    See above

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard full-time

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to ManagementAdvice

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    MasterCard Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MasterCard Intern in Purchase, NY
    Former Employee - MasterCard Intern in Purchase, NY

    I worked at MasterCard full-time (less than an year)

    Pros

    Everyone in the company is extremely accessible, pay is great, wonderful work-life balance, and the program is very structured program. A great company to gain experience and meet new people. HR generally does a really great job at placing interns with teams.

    Cons

    It is very difficult for interns to receive a return offer just because MasterCard is very particular on who they bring back. Probabilities of getting return offers from big name tech or consulting companies is much higher than getting a return offer from MasterCard. ]

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Too successful in the present to set itself for future success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Leader in Purchase, NY
    Current Employee - Product Leader in Purchase, NY

    I have been working at MasterCard full-time (more than an year)

    Pros

    Great CEO
    Extremely profitable
    Decent Brand

    Cons

    Too successful in the present to set itself for future success
    Absolutely abysmal technical leadership
    Unable to translate CEO's vision into actionable strategy

    Advice to ManagementAdvice

    Hire more better technical leaders
    Accelerate college and MBA hiring programs
    Move back into the city

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Traditional organization with typical politics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Usually very good compensation. Many areas of specialization and ability to focus either domestically or globally

    Cons

    Old boy network is really alive and well, with a higher priority on personal relationships and networking than on actual competence or results

  8. 3 people found this helpful  

    Techie in MC Tech HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Saint Louis, MO
    Current Employee - Senior Software Engineer in Saint Louis, MO

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Friendly people, conveniently located, opportunity for international business exposure

    Cons

    Not a technology company and most of the management does not get technology.

    Advice to ManagementAdvice

    Need to cut the bureaucratic flab

    Positive Outlook
    Approves of CEO
  9.  

    Middle of the Road Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard (more than 5 years)

    Pros

    Co-workers make this a great place to work.

    Cons

    Corporate continues to load on more work and not examine the workload. Burnout potential.

    Advice to ManagementAdvice

    Observe the stress level of your employees, and don't sacrifice quality for quantity.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great salary, confusing structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Benefits, commute, smart people. Company tries to create an innovation culture but it is a struggle. Very relationship based, which can be a pro for some people.

    Cons

    Everyone is in charge to the point that no one is. Long tenured employees make change extremely difficult. Structure hinders progress, consensus culture. Complete lack of process consistency in all areas. New leaders come in and we are always starting all over again.

    Advice to ManagementAdvice

    Fix the the structure and create talent pool depth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Senior Engineer, Software Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer, Software Engineering in Dublin, Dublin (Ireland)
    Former Employee - Senior Engineer, Software Engineering in Dublin, Dublin (Ireland)

    I worked at MasterCard full-time (more than 3 years)

    Pros

    - New Office, well fitted out
    - Travel for work, generally high standard of hotels and travel arrangements
    - Some really talented individuals in the organisation
    - Great Social aspect in office
    - Labs are doing a lot of good but very silo'ed, minor improvements

    Cons

    - Expectation of working long hours
    - Lack of organisation from the top down
    - Open plan office, call center feel about it
    - Not really a technology company
    - Lack of visible career progression
    - Overloaded with processes and middle management

    Advice to ManagementAdvice

    - Focus on what really matters, retaining top talent
    - Focus on developing new technology
    - Don't fear change

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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