MasterCard

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MasterCard Reviews

Updated July 15, 2014
Updated July 15, 2014
276 Reviews

3.8
276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
180 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Traditional organization with typical politics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Usually very good compensation. Many areas of specialization and ability to focus either domestically or globally

    Cons

    Old boy network is really alive and well, with a higher priority on personal relationships and networking than on actual competence or results

  2. 3 people found this helpful  

    Techie in MC Tech HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Saint Louis, MO
    Current Employee - Senior Software Engineer in Saint Louis, MO

    Pros

    Friendly people, conveniently located, opportunity for international business exposure

    Cons

    Not a technology company and most of the management does not get technology.

    Advice to ManagementAdvice

    Need to cut the bureaucratic flab

    Positive Outlook
    Approves of CEO
  3.  

    Middle of the Road Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Co-workers make this a great place to work.

    Cons

    Corporate continues to load on more work and not examine the workload. Burnout potential.

    Advice to ManagementAdvice

    Observe the stress level of your employees, and don't sacrifice quality for quantity.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great salary, confusing structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader  in  Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    Pros

    Benefits, commute, smart people. Company tries to create an innovation culture but it is a struggle. Very relationship based, which can be a pro for some people.

    Cons

    Everyone is in charge to the point that no one is. Long tenured employees make change extremely difficult. Structure hinders progress, consensus culture. Complete lack of process consistency in all areas. New leaders come in and we are always starting all over again.

    Advice to ManagementAdvice

    Fix the the structure and create talent pool depth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Senior Engineer, Software Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer, Software Engineering  in  Dublin, Dublin (Ireland)
    Former Employee - Senior Engineer, Software Engineering in Dublin, Dublin (Ireland)

    Pros

    - New Office, well fitted out
    - Travel for work, generally high standard of hotels and travel arrangements
    - Some really talented individuals in the organisation
    - Great Social aspect in office
    - Labs are doing a lot of good but very silo'ed, minor improvements

    Cons

    - Expectation of working long hours
    - Lack of organisation from the top down
    - Open plan office, call center feel about it
    - Not really a technology company
    - Lack of visible career progression
    - Overloaded with processes and middle management

    Advice to ManagementAdvice

    - Focus on what really matters, retaining top talent
    - Focus on developing new technology
    - Don't fear change

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Learned a lot but HR is horrible

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Miami, FL
    Former Employee - Account Executive in Miami, FL

    Pros

    Great people, learned a lot

    Cons

    HR and career advancement is horrible

    Approves of CEO
  8. 3 people found this helpful  

    Senior Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    Pros

    Good way to get industry wide experience and access to new technology
    People are smart and great to work with

    Cons

    Terrible senior level management - out for themselves in Purchase. It's about the bloated stock price.
    Management infrastructure is very weak, no training and development for managers, there are many bad people managers
    You are generally stuck on an account if its a difficult one. There is very little opportunity to move.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Exciting industry but poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Managing Consultant
    Former Employee - Senior Managing Consultant

    Pros

    - Compensation and benefits
    - Exciting industry to be in
    - Brand awareness
    - Very good staff in MA Advisors

    Cons

    - Poor senior leadership
    - Lot of resistance to change
    - Old timers do a lot of politics
    - For a public compny, it is - unfortunately - very messy. Getting things done can be very frustrating
    - CUlture of "we have been doing this way ini the last 10 years, no need to change"

    Advice to ManagementAdvice

    Retire and let new leaders in.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Good people, bad management- InControl Dublin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Dublin, Dublin (Ireland)
    Former Employee - Software Engineer in Dublin, Dublin (Ireland)

    Pros

    -Good people
    -Smart people
    -Sport and Social
    -The Offices are very nice

    Cons

    -Management
    -not open mind
    -Human resource not competent

    Advice to ManagementAdvice

    Remove not necessary people

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Expected to work an enormous amount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Purchase, NY
    Current Employee - Leader in Purchase, NY

    Pros

    Great business model, can't help but make money.

    Cons

    You're expected to work like an animal and raises are 1 or 2 percent.

    Recommends
    Neutral Outlook
    No opinion of CEO

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