MasterCard

  www.mastercard.com
  www.mastercard.com
Work in HR? Unlock Free Profile

MasterCard Reviews

Updated September 30, 2014
Updated September 30, 2014
284 Reviews
3.8
284 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
188 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 42 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 20 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

71 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    MasterCard Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MasterCard Intern  in  Purchase, NY
    Former Employee - MasterCard Intern in Purchase, NY

    I worked at MasterCard full-time for less than a year

    Pros

    Everyone in the company is extremely accessible, pay is great, wonderful work-life balance, and the program is very structured program. A great company to gain experience and meet new people. HR generally does a really great job at placing interns with teams.

    Cons

    It is very difficult for interns to receive a return offer just because MasterCard is very particular on who they bring back. Probabilities of getting return offers from big name tech or consulting companies is much higher than getting a return offer from MasterCard. ]

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Too successful in the present to set itself for future success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Leader  in  Purchase, NY
    Current Employee - Product Leader in Purchase, NY

    I have been working at MasterCard full-time for more than a year

    Pros

    Great CEO
    Extremely profitable
    Decent Brand

    Cons

    Too successful in the present to set itself for future success
    Absolutely abysmal technical leadership
    Unable to translate CEO's vision into actionable strategy

    Advice to ManagementAdvice

    Hire more better technical leaders
    Accelerate college and MBA hiring programs
    Move back into the city

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Traditional organization with typical politics

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MasterCard

    Pros

    Usually very good compensation. Many areas of specialization and ability to focus either domestically or globally

    Cons

    Old boy network is really alive and well, with a higher priority on personal relationships and networking than on actual competence or results

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 3 people found this helpful  

    Techie in MC Tech HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Saint Louis, MO
    Current Employee - Senior Software Engineer in Saint Louis, MO

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Friendly people, conveniently located, opportunity for international business exposure

    Cons

    Not a technology company and most of the management does not get technology.

    Advice to ManagementAdvice

    Need to cut the bureaucratic flab

    Positive Outlook
    Approves of CEO
  6.  

    Middle of the Road Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard for more than 5 years

    Pros

    Co-workers make this a great place to work.

    Cons

    Corporate continues to load on more work and not examine the workload. Burnout potential.

    Advice to ManagementAdvice

    Observe the stress level of your employees, and don't sacrifice quality for quantity.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great salary, confusing structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader  in  Purchase, NY
    Current Employee - Senior Business Leader in Purchase, NY

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Benefits, commute, smart people. Company tries to create an innovation culture but it is a struggle. Very relationship based, which can be a pro for some people.

    Cons

    Everyone is in charge to the point that no one is. Long tenured employees make change extremely difficult. Structure hinders progress, consensus culture. Complete lack of process consistency in all areas. New leaders come in and we are always starting all over again.

    Advice to ManagementAdvice

    Fix the the structure and create talent pool depth.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Senior Engineer, Software Engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer, Software Engineering  in  Dublin, Dublin (Ireland)
    Former Employee - Senior Engineer, Software Engineering in Dublin, Dublin (Ireland)

    I worked at MasterCard full-time for more than 3 years

    Pros

    - New Office, well fitted out
    - Travel for work, generally high standard of hotels and travel arrangements
    - Some really talented individuals in the organisation
    - Great Social aspect in office
    - Labs are doing a lot of good but very silo'ed, minor improvements

    Cons

    - Expectation of working long hours
    - Lack of organisation from the top down
    - Open plan office, call center feel about it
    - Not really a technology company
    - Lack of visible career progression
    - Overloaded with processes and middle management

    Advice to ManagementAdvice

    - Focus on what really matters, retaining top talent
    - Focus on developing new technology
    - Don't fear change

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Learned a lot but HR is horrible

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Miami, FL
    Former Employee - Account Executive in Miami, FL

    I worked at MasterCard full-time for more than 5 years

    Pros

    Great people, learned a lot

    Cons

    HR and career advancement is horrible

    Approves of CEO
  10. 3 people found this helpful  

    Senior Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at MasterCard full-time for more than 5 years

    Pros

    Good way to get industry wide experience and access to new technology
    People are smart and great to work with

    Cons

    Terrible senior level management - out for themselves in Purchase. It's about the bloated stock price.
    Management infrastructure is very weak, no training and development for managers, there are many bad people managers
    You are generally stuck on an account if its a difficult one. There is very little opportunity to move.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Exciting industry but poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Managing Consultant
    Former Employee - Senior Managing Consultant

    I worked at MasterCard full-time for more than a year

    Pros

    - Compensation and benefits
    - Exciting industry to be in
    - Brand awareness
    - Very good staff in MA Advisors

    Cons

    - Poor senior leadership
    - Lot of resistance to change
    - Old timers do a lot of politics
    - For a public compny, it is - unfortunately - very messy. Getting things done can be very frustrating
    - CUlture of "we have been doing this way ini the last 10 years, no need to change"

    Advice to ManagementAdvice

    Retire and let new leaders in.

    Recommends
    Positive Outlook
    Disapproves of CEO

Worked for MasterCard? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.